Staff was "Good", however, I had to give "Service" a "Poor" rating due to the fact that "Amenities" list "Free buffet breakfast available daily" on Expedia's website, "Free Hot Breakfast" on Choice's website, "Hot Breakfast" on the sign leading to the hotel, a sign that lists "Fresh, HOT, and (I believe) Healthy" on the check-in desk AND a sign on the microwave in the breakfast area that says "Hot". I walked into the breakfast area our 1st morning and was meant with NO hot breakfast/buffet. I asked the desk attendant and was informed they do not serve a hot breakfast at all. I told her that is why I booked at this hotel, while she did “apologize”, she offered no other comment. I feel lied to, not mislead, outright lied to. This is FALSE Advertisement and ruined what would have otherwise been a very good experience. Other issues were that the ice machine and apparently the washing machine was broken.