2/10 Terrible
Angela R.
19 May 2025
Worst experience ever!!! If I could give this property owner a -10, I would!!
If I could give this property owner a -10, I would.We had the worst experience with this reservation due to complete lack of communication from the property owner. There were no check-in instructions, no email, no message—nothing.We messaged the owner three times through the VRBO app, called the phone number provided in the listing, and even sent a text message—and got absolutely no response. When we contacted VRBO, their team spent over an hour trying to reach the property owner and also had no luck.By then, we were hours past check-in time, exhausted, and left scrambling to find another place to stay last minute. We ended up having to spend an additional 900 to secure a different place that met our needs—a major financial hit and a ton of unnecessary stress.The only redeeming part of this experience was that VRBO was there for us, answered our call and canceled the reservation and issued a refund (though it’s still pending for 3 days).This was unacceptable on every level. I do not recommend this property or this host under any circumstance!!!
Angela R.
Stayed 2 nights in May 2025