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4.2 out of 5

"Simple but good value for money. Great walking areas just across the road " More

By a verified traveller on Tue 09 Jun 2020

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Hotel Description

At Black Dolphin Resort Motel & Apartments you'll be within just a 10-minute stroll of Main Beach Recreation Reserve and Merimbula Marina. Highlights at this motel include a restaurant, free self parking, and a conference center.

WiFi, flat-screen TVs, and hair dryers are featured in all 40 rooms. Nice touches include rainfall showerheads and free toiletries.

Enjoy the outdoor tennis court, seasonal outdoor swimming pool, and pool loungers. Added amenities include WiFi in public areas and laundry facilities. Continental breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Merimbula motel, you'll be 3.6 km (2.2 mi) from Pambula Beach.

Standard Room (Standard Motel Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$81* Per night/room 9 Aug. - 10 Aug.

Deluxe Room (Deluxe Twin Motel Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Room (Basic Family Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Deluxe Motel Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Black Dolphin Resort Motel & Apartments ratings based on 230 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Black Dolphin Resort Motel & Apartments

Everyone (104) Couples (91) Family (33)
4 out of 5
Simple but good value for money. Great walking areas just across the road

Posted by , from Canberra on 9 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by TB

Hi Chris, Thank you for taking the time to leave feedback. Happy to hear you enjoyed your stay and our motels proximity to the beach, lake and town.

4 out of 5
Staff friendly, property is a bit dated, could do with a good upgrade. Room was clean .

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Tracey

Thank you for your feedback. All feedback is appreciated to help us continue to improve. We are glad you found our staff friendly and the room clean.

4 out of 5
Friendly and efficient staff. Comfy bed. Great location. Hard backed chairs in unit became uncomfortable after a short while, not good for TV watching.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Werner

Thank you for your feedback.

2 out of 5
This property is quiet old and in need of some simple improvements. When entering the room it had a very 'musky' smell, as though it hadn't been used or opened up in a fair while.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Werner

I'm sorry to hear you didn't enjoy your stay. We always try our best to give our guest an enjoyable experience.

3 out of 5
Aged and dated but ok for an overnight sleep. Some great running / jogging tracks to explore.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Werner

Thank you for your feedback. We use your feedback to continuously improve our offering to our guests. Fully agree with you, we do have some great tracks to explore. Merimbula boardwalk is highly recommended and I hope you managed to do the park run.

5 out of 5
A very vomfortable room and good price. We enjoyed the native birds that visited each day . A very easy walk over the bridge and into town.

Posted by on 21 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Werner

Thank you. Glad to hear you enjoyed your stay.

4 out of 5
Property was located close to the beach and a pleasant walk over the bridge to shops and restaurants. The property is a little older and therefore features full brick walls meaning the rooms are nice and quiet. Room facilities are good and the location is convenient.

Posted by on 2 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Werner

Thank you.

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Werner

Thank you

4 out of 5
The location was good as it was close to the beach and kids playground. The reception staff were very friendly and welcoming and gave lots of information about the place. Did not like the cleaning service, the towels were not changed and the floor mat was put on top of the towels.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Werner

Thank you for your feedback. We have a notice in our bathrooms that should guests like there towels changed, to leave them on the floor. If for some that reason that did not happen, fresh towels are always available from reception. If you have asked we could have easily and quickly fixed that for you. Mistakes do happen and we are happy to fix them. Glad to hear you enjoyed the rest of you stay.

5 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Werner

Thank you, we really appreciate you positive feedback. Glad you enjoyed your stay with us.

About the Black Dolphin Resort Motel & Apartments

Location 2 Arthur Kaine Drive, Merimbula, NSW 2548

Property Features

Black Dolphin Resort Motel & Apartments offers its guests an outdoor tennis court and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available. Public spaces have WiFi for a fee. Black Dolphin Resort Motel & Apartments also features barbecue grills, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 4-star Merimbula motel.

  • 40 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Merimbula, NSW (MIM) (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Black Dolphin Resort Motel & Apartments offers 40 accommodations with hair dryers and complimentary toiletries. 52-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads. In-room wireless Internet access is available for a surcharge.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 9:30 AM.

Black Dolphin Resort Motel & Apartments has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6 PM
  • Saturday - Sunday: 8 AM - 5 PM
Guests will receive key retrieval information. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6 PM
  • Saturday - Sunday: 8 AM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.9 and AUD 18.90 for adults, AUD 6.90 and AUD 18.90 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per day (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Black Dolphin Merimbula
  • Black Dolphin Resort Motel & Apartments
  • Black Dolphin Resort Motel & Apartments Merimbula
  • Black Dolphin Resort Motel Apartments Merimbula
  • Black Dolphin Resort Motel Apartments
  • Black Dolphin & Apartments
  • Black Dolphin Resort Motel & Apartments Motel
  • Black Dolphin Resort Motel & Apartments Merimbula
  • Black Dolphin Resort Motel & Apartments Motel Merimbula

You should know

  • The seasonal pool will open in September and close in June.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.