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4.3 out of 5

"location was amazing and a very nice place to stay. " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

You'll be connected to a shopping center at Southbank Apartments - Freshwater Place, and within a short 5-minute stroll of popular places like Yarra Riverfront and Eureka Tower. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is individually decorated and features a TV with cable channels, along with a living room, a dining area, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

This business-friendly apartment building offers barbecue grills and an elevator. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District property include Eureka Skydeck 88 and SEA LIFE Melbourne.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Southbank Apartments - Freshwater Place ratings based on 100 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southbank Apartments - Freshwater Place

Everyone (85) Couples (9) Business (2) Family (2)
4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

18 Mar. 2020 by The Southbank Apartments Team

Dear Valued Guest, Thank you for providing us with your rating. We hope you enjoyed your stay with us. Best regards.

5 out of 5
location was amazing and a very nice place to stay.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Robin

Hi There, Thank you so much for your great feedback. Please come stay with us again :) Kind Regards, Robin

2 out of 5
Location is good but the apartment is getting a bit tired and the wifi didn't work at all.

Posted by on 3 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by GM

Thank you so much, please advise of the apartments number so that we can check it and make sure it exceeds your expectations next time.

4 out of 5

Posted by on 31 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Thank you kindly for you feedback. Kind Regards, The Southbank Apartments Team

5 out of 5
Comfortable apartment in terrific location. Professionally greeted and introduced into the apartment with ease. Our apartment was on the 25th floor with wonderful views of the river, bay and city. Will return again and have no hesitation in recommending this apartment number 2509. Dallas and Toni.

Posted by on 24 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Dear Dallas and Toni, Thank you for your amazing feedback. We endeavor to make our guest have the best experience during their stay with us. We look forward to see you again. Kind Regards, The Southbank Apartment Team

5 out of 5
Great location. Well appointed. Wonderful management team

Posted by on 13 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Hello, Thank you for taking the time to tell us of your experience. Kind Regards, The Southbank Apartments Team

4 out of 5
Close to shops, ammenities and restaurants . The room was fully self contained

Posted by on 6 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Hello, Thank you kindly for your feedback. Do contact us for your next stay :) Kind Regards, The Southbank Apartment Team

5 out of 5
Brilliant view!! We asked for it in advance, and it made a huge difference

Posted by on 2 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Hello There, Thank you for your kind review. Do advise us for your next visit :) Kind Regards, The Southbank Apartment Team.

5 out of 5
The location is great - central to everything. The apartment was lovely and had everything we needed. The service was excellent - friendly, informative and efficient. We will definitely stay there again and recommend it to friends and family.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Hello, Thank you for your amazing feedback. We endeavor to make our guest have the best experience possible. We look forward to your next visit with us. Kind Regards, The Southbank Apartments Team

5 out of 5
Very welcoming when we check in. Place was in the perfect location, very tidy abd had the kitchen needs we required.

Posted by on 31 Jul. 2019

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About the Southbank Apartments - Freshwater Place

Location 1 Freshwater Place, Southbank, VIC 3006

Property Features

Southbank Apartments - Freshwater Place offers its guests barbecue grills and an elevator. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne apartment is smoke free.

  • 15 guestrooms or units
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (27.5 km / 17.1 mi)
  • Train station: Flinders Street Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Southbank Apartments - Freshwater Place offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The additional mandatory fee covers check-in fees on weekends.

note: There is a surcharge for check-in on weekends and public holidays.

Guests must contact this property 1 week prior to arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 9.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Host will greet you
  • Property does not follow sanitisation practices of any association
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per day
  • Crib (infant bed) fee: AUD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southbank Apartments Freshwater Place
  • Apartments Freshwater Place
  • Southbank Freshwater Place
  • Southbank Apartments Freshwater Place Apartment
  • Apartments Freshwater Place Apartment
  • Southbank Apartments - Freshwater Place Apartment
  • Southbank Apartments - Freshwater Place Southbank
  • Southbank Apartments - Freshwater Place Apartment Southbank

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.