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4.7 out of 5

"Position was fantastic. Easy walking to many locations. Food eateries very close by " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

Southbank Apartments - 28 Southgate places you steps from Melbourne Arts Centre and within a short 5-minute stroll of Southbank Promenade. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is individually decorated and features a TV with satellite channels, along with a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A hair dryer, an iron/ironing board, and a wardrobe or closet are also available. Weekly housekeeping is available.

This apartment building offers a garden, express check-out, and an elevator. Plus you'll find laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Melbourne Central Business District property include Federation Square and Crown Casino and Entertainment Complex.

Two Bedroom Two Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom One Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Southbank Apartments - 28 Southgate ratings based on 116 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southbank Apartments - 28 Southgate

Everyone (46) Couples (30) Family (38)
4 out of 5
Position was fantastic. Easy walking to many locations. Food eateries very close by

Posted by on 26 Aug. 2019

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5 out of 5
The bed is great as is the location. Its a generous sized well apppinted apartment, equiped with all you need for a short stay. Love the bath too

Posted by on 10 Aug. 2019

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5 out of 5
The mobile conceierge was lovely and the location was amazing

Posted by on 8 Apr. 2019

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5 out of 5
Fantastic location, very neat and tidy and lovely staff.

Posted by on 4 Apr. 2019

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5 out of 5
Great location. Good view out towards the G. Balcony looks out over City Rd; small but functional. We could have booked car park space, but I got no response to my query, so I booked in to Wilson Parking next door. The young woman who met me when we arrived asked if we want parking as well. Wish they had answered my request earlier. I think Wi-Fi is extra, but we didn't need it. Overall pretty happy with it. I'd stay here again.

Posted by on 23 Feb. 2019

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4 out of 5
This property was in an excellent location for our needs. Comfortable and neat, well equipped kitchen and laundry facilities. We felt that then apartment needed some maintenance, small things like broken door knob in bathroom, half flush on toilet not working and marked walls. The bed rooms were also very light without block out blinds on windows.

Posted by on 3 Feb. 2019

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5 out of 5
Apartment was clean & well appointed close to everything & very friendly staff.

Posted by on 30 Dec. 2018

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5 out of 5
Cons: Being charged $100 for checking in after 9 pm. We had phoned ahead as our flight arrived at 8:15pm. We arrived just after 9:10pm.
Location: Perfect
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Spotless;

Posted by , from New Zealand - Christchurch on 10 Mar. 2015

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5 out of 5
Location: Outstanding
Facilities: Top of the line; Value: Affordable; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Australia - NSW - Regional NSW on 10 Mar. 2015

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5 out of 5
Location: Perfect
Facilities: Modern; Value: Moderate;

Posted by , from Australia - QLD - Gold Coast on 4 Mar. 2015

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About the Southbank Apartments - 28 Southgate

Location 28 Southgate Avenue, Southbank, VIC 3006

Property Features

Southbank Apartments - 28 Southgate offers its guests a garden, laundry facilities, and express check-out. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Melbourne apartment.

  • 3 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Train station: Southern Cross Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Southbank Apartments - 28 Southgate offers 3 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Select Comfort beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium satellite channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Select Comfort beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 65 at check-out. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive on Saturday-Sunday must contact the property 72 hours prior to arrival.

The additional mandatory fee covers check-in fees on weekends.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 65 at check-out. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 9 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • High chair fee: AUD 9 per accommodation, per night
  • Additional fee: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 30 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 9 per day
  • Rollaway bed fee: AUD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Southbank
  • Southbank Apartments 28 Southgate
  • Apartments 28 Southgate
  • Southbank 28 Southgate
  • 28 Southgate
  • Southbank Apartments 28 Southgate
  • Southbank Apartments - 28 Southgate Apartment
  • Southbank Apartments - 28 Southgate Southbank
  • Southbank Apartments - 28 Southgate Apartment Southbank

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.