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"I had a few problems there was no plug for the kitchen sink, no tea towel supplied. The mixer tap came off in the bathroom basin and the water took a ... " More

By a verified traveller on Sat 24 Feb 2018

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Hotel Description

At Rose Lane Sunshine Serviced Apartments you'll be within just a 10-minute stroll of popular attractions like SEA LIFE Melbourne and Flinders Lane. Highlights at this hotel include 2 indoor swimming pools, and in-room kitchens and washers/dryers.

Flat-screen TVs with cable channels are featured in all 2 individually decorated rooms, and you can enjoy free WiFi, dining areas, and sitting areas. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Hair dryers, desks, and free toiletries are also available.

Enjoy the fitness center and indoor tennis court. Other amenities include free WiFi in public areas and a coffee shop/café. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Hardware Lane and Yarra Riverfront.

City Duplex, 2 Bedrooms, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Rose Lane Sunshine Serviced Apartments ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Rose Lane Sunshine Serviced Apartments

Everyone (2)
3 out of 5
Pros: It's proximity to Skybus and places I needed to visit.
Cons: General cleanliness of apartment - it doesn't seem to be professionally cleaned. Provide individual soap, shampoos etc.
Location: Close to skybus, Coles supermarket, railway station and trams (Spencer Street).
I had a few problems there was no plug for the kitchen sink, no tea towel supplied. The mixer tap came off in the bathroom basin and the water took a long time to drain. There were no bedside lamps in the bedrooms and not very many power points - none in the bathroom and second bedroom and only two in the kitchen. The remote for the air-conditioner was only supplied on the second day of my stay. At times it took a long time to travel from the lobby to the top floor as only 3 lifts were working. I was not impressed by the shampoo and body washed supplied - gigantic family size for everyone to share - yuk! No hand towels, no washers supplied.

Posted by on 24 Feb. 2018

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Comment from Hotel Management

25 Feb. 2018 by sunshine team

thank you give us reviews.I saw your reviews, we need to improve my supplied.Last guest lost remote,so second day we got the order one. Bedside lamps ,we are so sorry, we will put two bedside.

1 out of 5

Booking cancelled by hotel on day of arrival

Pros: Nothing, never even got to stay.
Cons: everything... customer service is horrid... never even got to the hotel and knew i didn't want to stay.
Location: Melbourne is great. Hotel is useless.
The hotel cancelled my booking by email at 2am on the morning I was due to arrive. When I arrived in Melbourne, at 9am, I tried contacting the hotel to confirm my booking. the 3 local phone numbers listed for the hotel were not long enough, and were not valid phone numbers. They also had a 1800 number listed that just gave the engaged tone every time you tried to call. The team at Wotif assisted with finding me another hotel (thank you!), however, I spent 3 hours of my trip (only an overnight stay) trying to find somewhere to sleep! An hour after checking in to the new hotel, Sunshine Boutique Apartments attempted to call me, but I was unavailable. They then proceeded to text message me constantly throughout the day, begging me to stay with them (even though they had cancelled my booking).... horrible experience...

Posted by , from Tasmania on 22 Nov. 2017

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Comment from Hotel Management

14 Dec. 2017 by selina

I am so sorry hear you said you have to been cancelled when you arrived. we had contact expedia to inform over booked .but it is not useful. we can not inform guest in time. apologize for inconvenience. we ought to training my reservation group.

About the Rose Lane Sunshine Serviced Apartments

Location 33 Rose Lane, Melbourne, VIC 3000

Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. Rose Lane Sunshine Serviced Apartments offers its guests 2 indoor swimming pools, an indoor tennis court, and a fitness center. Parking is available for a fee.

  • 2 guestrooms or units
  • Coffee shop
  • 1 conference room
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 2
  • Free WiFi
  • Indoor tennis court
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.6 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rose Lane Sunshine Serviced Apartments offers 2 accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

2 indoor swimming pools are on site along with an indoor tennis court and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 50 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • Cash Deposit Required
  • Service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay
  • Cleaning deposit: AUD 10 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per stay
  • Nearby parking fee: AUD 35.00 per night
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-in fee: AUD 50 for check-in between 5:30 PM and 11 PM
  • Late check-out fee: AUD 35 (subject to availability)
  • Housekeeping fee: AUD 10.00 every 2 days
  • Crib (infant bed) fee: AUD 50 per stay
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rose Lane Sunshine Serviced Apartments Apartment Melbourne
  • Rose Lane Sunshine Serviced Apartments Apartment
  • Rose Lane Sunshine Serviced Apartments Melbourne
  • Rose ne Sunshine Serviced s
  • Rose Lane Sunshine Serviced Apartments Hotel
  • Rose Lane Sunshine Serviced Apartments Melbourne
  • Rose Lane Sunshine Serviced Apartments Hotel Melbourne

You should know

  • Pool access available from 7 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.