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"Great location and easy to access! Very dirty, marks on walls, carpet full of stains, no ironing board/iron, no coat hangers, limited kitchen utilitie ... " More

By a verified traveller on Tue 26 Nov 2019

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Hotel Description

Rose Lane Serviced Apartment places you in the center of Melbourne, within just a 15-minute stroll of popular places like SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a balcony, and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

Enjoy the fitness center and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 3.5-star Melbourne Central Business District property include Marvel Stadium and Bourke Street Mall.

Comfort Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$162* Per night/room 1 Mar. - 2 Mar.

Family Apartment, Multiple Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Rose Lane Serviced Apartment ratings based on 27 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rose Lane Serviced Apartment

Everyone (11) Couples (2) Family (11)
4 out of 5

Posted by on 30 Jan. 2020

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3 out of 5
Great location and easy to access! Very dirty, marks on walls, carpet full of stains, no ironing board/iron, no coat hangers, limited kitchen utilities, one garbage bag for four days, 2 dishwashing tablets for 4 days. Was suppose to get water views, just had views onto other apartments. Would not stay again!

Posted by on 26 Nov. 2019

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1 out of 5
Everything was appalling. No information about how to even get there - the room was not cleaned - floors were wet and carpets wet - what am I paying for - where is the information about how to link into the internet - the furnishings are old ripped appalling - this is a disgrace I should not have to pay for this

Posted by on 14 Nov. 2019

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5 out of 5
The location of the apartment was perfect as I was attending meetings in the city and also travelling from the regions via the train. The host was very thoughtful and assisted me with all I needed to know using wotif and booking in was easy. The room was perfect for a two night stay, to relax and also get some deadlines completed for work. I made use of the gym and the swimming pool - both of which are lovely and are up to date. Thank you - highly recommend

Posted by on 14 Nov. 2019

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3 out of 5
Central location but difficult to check in and out. Other guests had waited up to 1 hour to check in. Concierge absolutely useless, rude and no help whatsoever. Host was late in meeting at concierge and handing over keys. Not much communication and car park was difficult to access. Needed a key tp acceas lift and building,and different key for parkimg.

Posted by on 29 Aug. 2019

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2 out of 5
Good location, apartment wasn’t clean and had no idea where to check in

Posted by on 13 Aug. 2019

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2 out of 5
On arrival of our plane landing in Melbourne, I received a text to let me know that we arrived after reception time. This being 3:30 pm on a Friday. I had to send via a text message a photo of my licence and credit card before I would receive details on how to retrieve my key in the afters hours lock box. The after hours key retrieval was from another apartment block located 20meters away in a letterbox with a coded lock box inside. During our whole stay we never saw any one at reception. This is hardly a serviced apartment as the name states. The apartment was minimal appointed with no spare blankets located in the wardrobes and being the middle of a Melbourne winter was cold at night. Wont be staying here again

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Tia

Hi Arthur Yang, We tried to contact you since the day before you arrive, but it seems you travel without a phone. Therefore, we put the key into after hours locker as we don't have your arrival time. The concierge ladies helped you in upper west side, downstairs counter is NOT a reception, but a security office. We have heating in the apartment, spare blanket was in the wardrobe, and you are welcome to contact us at all time to help you. Please bring a phone with you while traveling, for your own convenience.

3 out of 5
The bed my husband remade when we arrived it looked like someone had just got out of it. The plunge a looked a little overused and dirty.

Posted by on 22 Jul. 2019

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1 out of 5
No iron or ironing board. bed like a slab of granite...pillow like a rock. no sugar for tea/coffee. TV remote didn't work. had to pay to store bags after checkout...may as well have stayed somewhere else. have used wotif.com for ages...this is the first time I've ever left a bad review. would not stay here again.

Posted by on 21 Jul. 2019

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3 out of 5
The property is in a good location, close to the station. The check-in process wasn't well organised with the reception staff lacking the booking details. The room was only just clean enough and there are stains on the carpet and scuff marks all over the walls.

Posted by on 8 Jul. 2019

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About the Rose Lane Serviced Apartment

Location 220 Spencer Street, Melbourne, VIC 3000

Property Features

Rose Lane Serviced Apartment offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at Rose Lane Serviced Apartment. Parking is available for a fee. This 3.5-star Melbourne apartment is smoke free.

  • 1 building
  • 4 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.6 km / 14 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rose Lane Serviced Apartment offers 4 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

This property does not have a front desk. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8 PM and midnight (amount varies)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rose Lane Serviced Apartment Melbourne
  • Rose Lane Serviced Melbourne
  • Rose Lane Serviced
  • Rose Lane Serviced
  • Rose Lane Serviced Apartment Apartment
  • Rose Lane Serviced Apartment Melbourne
  • Rose Lane Serviced Apartment Apartment Melbourne

You should know

  • Pool access available from 6 AM to 11 PM.
url importing https://www.wotif.com/Melbourne-Hotels-Rose-Lane-Serviced-Apartment.h21476478-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.