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"This was like a high-class university students room. This was not like a Luxury Apartment. There was paint stain on the couch, stains on the carpet sq ... " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Onelife Docklands Luxury Apartment puts you in the heart of Melbourne, steps from Yarra Riverfront and within a 10-minute stroll of Marvel Stadium. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Washing machines, free WiFi, and balconies are featured in all 2 rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Living rooms, dining areas, and flat-screen TVs are also available. Housekeeping is available once per stay.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and has multilingual staff. Added amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area.

Within a 15-minute walk of this 3.5-star Melbourne Central Business District hotel, attractions include Melbourne Convention and Exhibition Centre and DFO South Wharf.

Luxury Apartment, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Onelife Docklands Luxury Apartment ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Onelife Docklands Luxury Apartment

Couples (2)
3 out of 5
This was like a high-class university students room. This was not like a Luxury Apartment. There was paint stain on the couch, stains on the carpet square, crumbs and stains on the table cloth which was in fact a shower curtain. There were grease marks on the windows, water marks on the shower. The one thing I did like, was the choice to use large bottles of shampoo etc to reduce plastic.

Posted by on 20 Oct. 2019

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1 out of 5
The location was great. Modern apartment. However, the furnishings were extremely cheap and uncomfortable. Lounge had no cushioning (it was like sitting on a plank of wood), bed was uncomfortable, rug and carpets were extremely dirty/stained. No milk provided. Would not recommend.

Posted by on 21 May 2019

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Comment from Hotel Management

27 May 2019 by Ricky

Dear guest, So pity to hear that, we will talk with cleaning company and find better solutions to improve, thanks for your reviews, they are very important for us to improve our service level.Thanks again

2 out of 5
The only things we liked about this property was the location and the view. The property itself was a complete let down. The property was extremely dirty especially the kitchen. Finger prints and food on the front of the oven, dirty mirror splashbacks, filthy fry pans and cups with stains. Bathroom had 1 toilet roll that was wet so we had to go out and buy more. Upon running the tap in the sink a big ball of hair floated up from the sink. Shower floor was grimy too. The bed was like sleeping on a concrete floor and neither of us slept much at all. Floors were dirty and hadn't been mopped as there were spills and dirt still visible. Skirting boards had a layer of dust and sliding doors were filthy with finger prints. We will never stay here again and will be giving this property a bad review on other sites. Shame on the owners or whoever they pay to clean the property, although I'm guessing it's no one.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Ricky

Dear guest, thanks for reservation, really sorry to hear your bad experience, would check with cleaning company about it, Could you please tell your name or reservation info? We regret for the inconvenience to you again. Regards

About the Onelife Docklands Luxury Apartment

Location 883 Collins Street, Docklands, VIC 3008

Property Features

There's a restaurant on site. Public spaces have free WiFi. Onelife Docklands Luxury Apartment offers its guests an indoor pool and a fitness center. Onelife Docklands Luxury Apartment also features multilingual staff, laundry facilities, and an elevator. This 3.5-star Melbourne hotel is smoke free.

  • 2 guestrooms or units
  • Dining venue
  • Self-service laundry
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne Airport (MEL) (23.5 km / 14.6 mi)
  • Train station: Southern Cross Station (1.6 km / 1 mi)

Room Amenities

Onelife Docklands Luxury Apartment offers 2 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Onelife Docklands Luxury Apartment has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

There is no front desk at this property.

This property does not have a front desk.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • UnionPay

Hotel Names

  • Onelife Luxury Apartment
  • Onelife Docklands Luxury
  • Onelife Luxury
  • Onelife Docklands Docklands
  • Onelife Docklands Luxury Apartment Hotel
  • Onelife Docklands Luxury Apartment Docklands
  • Onelife Docklands Luxury Apartment Hotel Docklands
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.