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Adara Franklin Apartment Hotel

Property class: 3.5

Photo gallery for Adara Franklin Apartment Hotel

Interior
Lobby sitting area
Front of property
One Bedroom Apartment
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Laundry room
  • Gym

Explore the area

View map
118 Franklin Street, 118, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪2 min walk‬
  • Place, RMIT University
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Apartment Superior

Two Bedroom Apartment Superior | Living area

Two Bedroom Apartment Superior

  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Two Bedroom Apartment Standard

Two Bedroom Apartment Standard | Living area

Two Bedroom Apartment Standard

  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Melbourne

Adara Franklin Apartment Hotel places you in the centre of Melbourne, steps from Queen Victoria Market and within a short 5-minute stroll of Melbourne Central. .Each apartment features a balcony, WiFi and a TV. A fridge, a safe and a hairdryer are also available. .The restaurant, Sungs Kitchen, serves Chinese cuisine. Enjoy the gym and sauna. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • Queen Victoria Market - 2 min walk - 0.2 km
  • RMIT University - 5 min walk - 0.5 km
  • Melbourne Central - 5 min walk - 0.5 km
  • State Library of Victoria - 7 min walk - 0.6 km
  • Bourke Street Mall - 12 min walk - 1.0 km

Getting around

  • Melbourne Central Station - 6 min walk
  • Southern Cross Station - 18 min walk
  • Melbourne, VIC (MEB-Essendon) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bratwurst Shop & Co. - ‬3 min walk
  • ‪St. ALi & The Queen - ‬3 min walk
  • ‪Zawaddi Thai Cafe & Restaurant - ‬3 min walk
  • ‪Market Lane Coffee - ‬3 min walk

About this property

Adara Franklin Apartment Hotel

There's a restaurant on site. WiFi is available in public spaces for a fee. Adara Franklin Apartment Hotel offers its guests a sauna and a fitness centre. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Adara Franklin Apartment Hotel. Self parking is free.

This 3.5-star Melbourne apartment is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 10 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Adara Franklin Apartment Hotel offers 32 accommodations with a safe and a hairdryer. Rooms open to balconies. In-room wireless Internet access is available for a surcharge. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (surcharge) are also available.

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Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 11 per night

Restaurants on site

  • Sungs Kitchen

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Alarm clock
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 32 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cots (infant beds) are available for AUD 11.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property is also known as

Nova Stargate
Nova Stargate Apartment
Nova Stargate Apartment Hotel
Nova Stargate Apartment Hotel Melbourne
Nova Stargate Hotel
Nova Stargate Melbourne
Nova Stargate Apartment Melbourne
Adara Franklin
Nova Stargate Apartment Hotel
Adara Franklin Apartment Hotel Apartment
Adara Franklin Apartment Hotel Melbourne
Adara Franklin Apartment Hotel Apartment Melbourne

Frequently asked questions

What is the cancellation policy at Adara Franklin Apartment Hotel?

Adara Franklin Apartment Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Adara Franklin Apartment Hotel?

Yep, Adara Franklin Apartment Hotel has a free self car park.

Are there any beaches close to Adara Franklin Apartment Hotel?

The closest beach to Adara Franklin Apartment Hotel is St Kilda Beach (6.9 km).

Is Adara Franklin Apartment Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Adara Franklin Apartment Hotel is a hit with families.

Is there a free airport shuttle available at Adara Franklin Apartment Hotel?

No, Adara Franklin Apartment Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Adara Franklin Apartment Hotel?

Yep, you can grab a meal at Adara Franklin Apartment Hotel's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Adara Franklin Apartment Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Adara Franklin Apartment Hotel?

No, pets are not allowed.

Adara Franklin Apartment Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 264 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever.

The room was so clean. The bed was very comfortable. The service desk worker William was amazing and so helpful. I would recommended to all my friends and family.
Stayed 1 night in May 2021
Verified review

8/10 Good

Robyn

Liked: Communication

Melbourne visit

They were very obliging. Good position but the rooms are very tired looking.
Stayed 5 nights in Mar 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was nice and suited what we wanted but only issue was with the the communication from the hotel to us about what to do. Reception wasn’t even open to do check out at 10am. When we got there the instructions were to park anywhere with green on it. Well there was two bays per floor with little A4 green stickers on it. Very hard to see. Along with checking out because we have our key into the little letter box we couldn’t get out of car park. One thing with the room is they had sky lights in the bedrooms. Therefore as soon as the sun is up, everyone is up. Just the lack of information was disappointing. Now because reception wasn’t open I don’t know how to get bond or anything back.
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness
Close to Victoria Market and public transport the room good size
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

len

Liked: Cleanliness
Disliked: Communication
room very clean but balcony I think has never been cleaned
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, room comfort

Value for Money

Team members most curtis, no request too small. Apartment spacious well situated within close proximatey to all that Melbourne has to offer. Value for money and will certainly stay again when visiting Melbourne. Would recommend to family and friends.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Anne

Disliked: Cleanliness

Poor condition. Wouldn't pass a hotel inspection.

Stained bed cover and carpets. Mould in bathroom. Noisy air con. Stayed two of my four nights.puld
Wouldn't pass inspection
How do they get away with operating as an accommodation business?
Stayed 4 nights in Mar 2020
Verified review

4/10 Poor

Rhonda

Disliked: Cleanliness, room comfort
Couldn’t shut doors they had tape on them shower door didn’t shut so water went all over floor coffee cups were stained couldn’t sit on balcony as it hadn’t been cleaned at all we left after a night
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service
The great staff member "Adrian?" who went above and beyond to organise early checkin and extra day
Stayed 5 nights in Mar 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old room, needs a good lick of paint and freshen up. Bed was comfy but certainly isn’t the nicest hotel I’ve stayed in.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
$300 for 2 bdrm for 3 pp. Only 2 toiletries. Soap holder in shower broken and jagged. Dirty bathroom floor. Tv didn't work, they couldn't fix It, no offer to change our room or give us money back. Wanted us to pay $10 for Wi-Fi to watch Netflix instead. I drove 4 hours to get to the city, too tired to argue too much and I don't like conflict so I let it be. I am not happy. Never again will I stay there.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
It was dirty and didn’t provide adequate Cleaning equipment and the bins were way to small lol
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

Check in was quick and simple as you would expect. Good security with swipe access into the lobby. The room was good with the cooking facilities you need for a longer stay.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff were great! Very helpful. Location is great. Pricing was ideal. Carpet was dirty -
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stains on the carpet & lower mattress of the bed; very small shower but at least it was hot!! Comfortable bed
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & facilities were excellent. Very clean plus a small balcony which was very handy for us smokers
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.location right next to the Victoria Markets and CBD. Room was very clean. A great place to stay in the city!
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Rose

Liked: Cleanliness, amenities
Location and price although details of room need repair. Exhaust fan of bathroom not working and range hood of oven had no cover. The window sills Could do a bit more cleaning.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Television reception did not work Reception not open prior to work day or in the evening. No wifi password provided. Reception staff pleasant.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Clean but needing a bathroom upgrade - it was quite old, rundown and grouting was no longer white.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst ‘Hotel’ I’ve EVER Booked At

My husband and I arrived at 2:05 and the check in was supposed to be at 2PM. The man at the front desk told us that the cleaners are still ‘cleaning’ the room and that they’d be half an hour, so my husband and I waited for 35-40 minutes in the lobby. As now our room was finally ‘clean’, the man at the front desk said that a $50 deposit was needed, but whilst booking, saw NO INFORMATION on the need for a deposit. He explained all the rules of the hotel to us very rudely and then finally gave us our keys after almost an hour of waiting. The room was small and drab with dirty kitchen/bathroom walls, dirty tea towels and a broken sink that leaked all over the bathroom table. Our room was advertised as having a “balcony”. First of all, the ‘balcony’ had an air conditioner that took up 60% of the small ‘balcony’ space. And secondly, not only were the blinds mangled and broken, passer-byers could easily see through the 10cm gaps of the blinds, which was really uncomfortable. Also, the table in the room was lob-sided, and the mirror was filthy. The bathroom was crammed and small and smelt of grime, and the ‘shampoo’, ‘body-wash’ and ‘conditioner’ all smelt like dish-washing liquid. Extremely unhappy and disappointed with the customer service, the quality of this hotel and overall experience. This place is so unclean, I didn’t even feel that comfortable sleeping directly on the sheets.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service at the desk on check in and out. Room very clean and tidy
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have the room we booked so we were upgraded which was great
Stayed 1 night in Jan 2020
Verified review

8/10 Good

WD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. We only had one minor issue in our room and they solved it within minutes.
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Bedding was stained, lounge was stained, bathroom was mouldy. More like a backpackers hotel not a $161 a night which is what we paid. Would not recommend it. Very disappointed .
Stayed 1 night in Nov 2019