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3.9 out of 5

"It was the perfect place for my stay and the room very bright and comfortable. Nice gesture if free water bottle :) " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Jasper Boutique Hotel. Within just a 10-minute stroll, you'll find popular attractions like Queen Victoria Market and Melbourne Central. Highlights at this family-friendly hotel include a restaurant, a bar/lounge, and a conference center.

All 90 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and in-room massages. In-room dining is easy with amenities like refrigerators and room service. Safes, hair dryers, and phones are also available.

The restaurant, Jasper Kitchen, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Business amenities include conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 7 AM and 11:30 AM. There's also the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Melbourne Central Business District hotel include RMIT University and State Library of Victoria.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Jasper Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Jasper Boutique Hotel ratings based on 325 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jasper Boutique Hotel

Everyone (284) Business (5) Couples (18) Students (1) Family (10)
5 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by FOM

Thanks! The Jasper Team

5 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by FOM

Thanks

5 out of 5
It was the perfect place for my stay and the room very bright and comfortable. Nice gesture if free water bottle :)

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Vikas

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. The Jasper Team

4 out of 5
The hotel staff were very nice, attentive and the hotel very enjoyable

Posted by on 27 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Vikas

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. The Jasper Team

4 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Vikas

We really appreciate your feedback. Thank you. The Jasper Team

1 out of 5
Upon arrival at 12:30am due to a delayed flight, I entered my room only to find the floor covered in building work dust. I was offered to have house keeping come to clean my room, or to switch to another room which would be at my expense (an additional $30 a night). Realising the night manager did not have authority to comp me, I moved to the new room. The next day, front of house assisted me and comped the night before. I thought all was resolved and fine. HOWEVER... Having left the request for house keeping to make my room up from 8am that morning, at 4:30pm my room had still not been made up... I HAD TO MAKE MY OWN BED! and change my own towels over, and take my dirty glasses out to the hall... I am all fine with doing so! But not when it is a bare minimum expectation of a room being made up for such a hotel... I was then comped again for the final night, and provided a late checkout the next day. My biggest question is what is the staffing situation..? in terms of number of staff on, and also staff being empowered to make decisions themselves. Both these areas felt lacking.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Andrew F

Thanks for the review. We have reached out directly and addressed this with the guest. We believe we have come to an amicable resolution. Andrew F Front Office Manager

5 out of 5
Lovely hotel very clean , staff very friendly , would definitely come back here 👍

Posted by on 15 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Jasper Team

Hi There, thank you for your wonderful review, we hope to see you soon.

4 out of 5
Clean and spacious, this was great value, we will stay again!

Posted by on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Vikas

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. The Jasper Team

5 out of 5
Very helpful and friendly staff. Great location near transport, market, shops and restaurants.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by FOM

Thanks so much for the feedback! The Jasper Team

5 out of 5
Neat & clean apartment Good service, great location close to tram stop

Posted by on 28 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Jasper Team

hi There, thank you for your wonderful review, we are really appreciate your feedback.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. There are 10 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Jasper Boutique Hotel. You'll have access to the indoor pool and health club at a partner property. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (21.1 km / 13.1 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)

Room Amenities

Jasper Boutique Hotel offers 90 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 7 AM to 11:30 AM.

Jasper Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 32 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jasper Hotel
  • Jasper Hotel Melbourne
  • Jasper Melbourne
  • Jasper Hotel
  • Jasper Boutique Hotel Hotel
  • Jasper Boutique Hotel Melbourne
  • Jasper Boutique Hotel Hotel Melbourne

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.