Jasper Hotel

4.5-star property
489 Elizabeth Street, Melbourne, VIC
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4.3 out of 5
Very good!
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"Really comfortable hotel close to Queen Victoria Markets and a tram stop along Elizabeth street " More

By a verified traveller on Mon 16 Apr 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Jasper Hotel. Within just a 10-minute stroll, you'll find popular attractions like Queen Victoria Market and RMIT University. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

You can enjoy LCD TVs with cable channels, and all 90 rooms feature free WiFi, coffee/tea makers, and in-room massages. Fridges and room service make in-room dining convenient. Additionally, safes, hairdryers, and irons/ironing boards are available.

The café, Jasper Kitchen, serves local cuisine and is open for breakfast, brunch, and lunch. Business travelers can take advantage of conference space, meeting rooms, and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Jasper Hotel ratings based on 1,000 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Really comfortable hotel close to Queen Victoria Markets and a tram stop along Elizabeth street

Posted by on 16 Apr 2018

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5 out of 5

Good location and friendly staff!

Good price, great location and the staff were awesome. Highly recommended!

Posted by on 25 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Jasper Team

Thank you for the great review!

3 out of 5

Hotel on the doorstep of Vic Market

Pros: The room outlook was good and bed was very comfortable.
Cons: The check in was very slow, with only one person on the desk and many guests waiting. Also the recommended car park was more expensive than advised.
Location: On the doorstep of Queen Victoria Markets.
The room was comfortable, the location great for market shopping and overall the Jasper was a good value hotel. Unfortunately the hotel recommended a car park that was expensive (I was charged for 2 full days for a 24 hour period).

Posted by , from Regional Victoria on 20 Mar 2018

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4 out of 5

Convenient location - great stay

We stay regularly at the Jasper Hotel in Melbourne - 2 night stays as we visit our grandson every couple of months - always a very good experience. Comfortable rooms, friendly, efficient staff. New Japanese accent restaurant on site now - wonderful food. Outer rooms facing Elizabeth Street can be a little noisy. We pay extra for an inner room away from the traffic. So convenient for the Queen Victoria Markets & other transport around town.

Posted by on 14 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Jasper Team

Thank you for the great review.!

1 out of 5

Worst value for money in Melbourne

This place is a rip off for the price. Rooms smell dank. Bare minimum comforts. Nothing worked. The cost:price doesn't match the service or experience . Menus option for dinner is not appealing

Posted by on 8 Mar 2018

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4 out of 5

Great location for a wedding in North Melbourne

Pros: Location, price and staff
The booking process was simple. We parked over the road at CBD Parking and walked back with our luggage as there was too much traffic to stop and drop off our luggage at the door. The Receptionist was friendly and efficient. The room is what I expected for the money, clean and modern enough for our short stay. The location to the Vic Market was brilliant. We were on the 6th floor and didn't hear anyone else, from within the building or beyond. Check out was simple.

Posted by on 7 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Jasper Team

Hi Fris, Thank you for sharing your review.

4 out of 5

Great location

Jasper Hotel is in a great location, right opposite Queen Victoria Markets and a tram stop, which allows you to explore the CBD and greater Melbourne with ease. Rooms are comfortable and contemporary, although some minor panelling in the bathroom was peeling off. Rooms include many Foxtel channels which is great when relaxing or winding down for the evening. Overall, Jasper Hotel is great value for money in a fantastic location!

Posted by on 7 Feb 2018

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Comment from Hotel Management

2 Apr 2018 by Jasper Team

Thank you for taking the time to review your experience at Jasper Hotel.

5 out of 5

Above and beyond what we expected!

Everything about this hotel was perfect. Nice , clean , comfy king size bed, with black out curtains . Minimal sound for being on a busy street. Breakfest includedi was to die for, you got to pick off the main menu of your choice. Great service and Great staff! Definately will be staying again and recommending this hotel.

Posted by , from australia on 6 Feb 2018

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Comment from Hotel Management

2 Apr 2018 by Jasper Team

Hi Hannah, Thank you for sharing your great review!

4 out of 5
Super friendly staff and they really looked after me.

Posted by , from Melbourne on 27 Jan 2018

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5 out of 5
Great hotel in a good location. Close to transport options.

Posted by on 25 Jan 2018

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About the Jasper Hotel

Location 489 Elizabeth Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre, a limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Jasper Hotel. You'll have access to the indoor pool and health club at a partner property. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • 2 conference rooms
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.4 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)

Room Amenities

Jasper Hotel offers 90 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Melbourne's hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Jasper Kitchen – This café specialises in local cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD17.00 per person (approximately)
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.