Jasper Hotel

4.5-star property
489 Elizabeth Street, Melbourne, VIC
Choose Dates
4.3 out of 5
Very good!
See all 1,007 Wotif Reviews

"We received a free upgrade which was amazing! Lovely staff, nice room, comfortable bed, quiet room for the location. Only stayed one night. Foxtel inc ... " More

By a verified traveller on Sun 15 Oct 2017

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Melbourne awaits you at Jasper Hotel. Within just a 10-minute stroll, you'll find popular attractions like Queen Victoria Market and RMIT University. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

You can enjoy LCD TVs with cable channels, and all 90 rooms feature free WiFi, coffee/tea makers, and in-room massages. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, safes, hairdryers, and irons/ironing boards are available.

The café, Jasper Kitchen, serves local cuisine and is open for breakfast, brunch, and lunch. Business amenities include 9 meeting rooms, conference space, and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$120 per night

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room - Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room - Courtyard Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elizabeth Street Balcony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elizabeth Street Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jasper Hotel ratings based on 1,007 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Perfect location and reasonable price

We received a free upgrade which was amazing! Lovely staff, nice room, comfortable bed, quiet room for the location. Only stayed one night. Foxtel included. Breakfast was average.

Posted by , from brisbane on 15 Oct 2017

Was this review helpful to you?
3 out of 5

Close to facilities/shops

Close to all utilities and shops within near walking distance of the main Centre of Melbourne. Most staff good a couple rude and ignorant. A little disturbed that we never got our wakeup call at 4am could have been detrimental to missing our flight. Staff on duty at time showed little care and were indifferent to the error. Room reasonably clean some minor maintenance required. All in all not too bad.

Posted by , from Tasmania on 8 Oct 2017

Was this review helpful to you?
4 out of 5

Good

There were no toothbrush and slippery I went out of hotel at the night time to buy these things

Posted by , from sydney on 5 Oct 2017

Was this review helpful to you?
5 out of 5

The Friendly Hotel

Pros: The friendly staff and the breakfast.
Cons: One of the elevator's was under refurbishment.
Location: Close to the Carlton and restaurants & cafes and Queen Victoria Markets.
A conveniently located hotel in Melbourne's CBD and next to the Queen Victoria Markets. The staff are very helpful and friendly. The modern rooms are spacious and clean. There are parts of the hotel that are in the process of refurbishment, but nothing too disruptive.

Posted by , from Sydney on 3 Oct 2017

Was this review helpful to you?
5 out of 5
Thoutoughly enjoyed my stay. Check in was easy. Staff were excellent especially the the man at reception. Breakfast was lovely. Tram close by. Will definitely be back

Posted by on 1 Oct 2017

Was this review helpful to you?
4 out of 5

Cool Hotel

Nice hotel close to Vic Market area. Breakfast was very good off the menu . Only negative was probably the car park .They need to get a discount happening with the local car park cost me around $37 for one night .

Posted by , from Australia on 30 Sep 2017

Was this review helpful to you?
3 out of 5
Comfortable room. Quite a noisy area is the only problem.

Posted by on 28 Sep 2017

Was this review helpful to you?
4 out of 5

Small but funky and great view

Loved the views from this hotel, looking across the Queen Vic Market and beyond. Room was small but so perfectly designed that it felt twice the size. I've stayed at quite a few hotels in this little pocket of Melbourne- this is my favourite so far.

Posted by , from Australia on 24 Sep 2017

Was this review helpful to you?
2 out of 5

Disappointing

Stayed at Jasper a couple of times. It is an OK hotel, nothing fancy, but decent enough for room rates around the $140 mark. But this time I was pretty annoyed with a number of things. Had requested for our group to be booked into room on separate floors - which was ignored. Front desk staff was rather bored at check, but at least changed the room allocation. Front desk looked chaotic and messy. The room on level 8 was tired, to a degree that it just felt that no one really cares anymore about this property. Worst part was the incredible noise all night, the windows to Elizabeth Street seem to be paper thin. Would not recommend this hotel any longer unless they guarantee you one of the refurbished rooms away from Elizabeth Street.

Posted by on 16 Sep 2017

Was this review helpful to you?
4 out of 5

A Weekend in Melbourne

Pros: The location and the fact that you can open a window in the room.
Cons: The size of the cups for coffee and tea.
Location: Right next door to Queen Vic Markets, and just opposite a tram stop.
The Jasper is in a very convenient location. The rooms are clean and spacious. The lifts were a bit slow as one was out of action. The only 'complaint' I have is that like a lot of hotels/motels the cups in the room are too small. Overall happy with our stay.

Posted by , from Sydney on 12 Sep 2017

Was this review helpful to you?

About the Jasper Hotel

Location 489 Elizabeth Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre, a limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. There are 9 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Jasper Hotel. You'll have access to the indoor pool and health club at a partner property. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • 2 conference rooms
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.4 mi)
  • Train station: Spencer Street Station (2.1 km / 1.3 mi)

Room Amenities

Jasper Hotel offers 90 forms of air-conditioned accommodation with minibars and a safe. Refrigerators and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Melbourne's hotel provides complimentary wireless Internet access. LCD televisions come with Cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Jasper Kitchen – This café specialises in local cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 17.00 per person (approximately)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 60 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.