4.3 out of 5

"excellent loved the place and location xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx " More

By a verified traveller on Wed 06 Dec 2017

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Jasper Hotel. Within just a 10-minute stroll, you'll find popular attractions like Queen Victoria Market and RMIT University. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

You can enjoy LCD TVs with cable channels, and all 90 rooms feature free WiFi, coffee/tea makers, and in-room massages. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, safes, hairdryers, and irons/ironing boards are available.

The café, Jasper Kitchen, serves local cuisine and is open for breakfast, brunch, and lunch. Business amenities include 9 meeting rooms, conference space, and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$104 per night

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room - Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room - Courtyard Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elizabeth Street Balcony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elizabeth Street Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jasper Hotel ratings based on 1,000 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

central location, complete package meals and accom

Pros: meals and accomm
Cons: nuthin
Location: all good
excellent loved the place and location xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Posted by on 6 Dec 2017

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1 out of 5

Would not recommend

Pros: The price
Cons: Cleanliness, staff knowledge, maintenance.
Location: Good location in the cbd of Melbourne, close to the queen victoria market etc although up the less desirable part of town.
Unfortunately the only thing positive I can say about the hotel is the rooms are well priced. Our room was quite dirty (Unwashed glasses, dirt on floor etc), the aircon was freezing and the temp control couldn't be adjusted. Our first impression of the hotel was pretty poor, the hotel foyer was dirty and the staff had paperwork and rubbish everywhere. We paid for a twin room which included breakfast but when we went to have breakfast the staff were rude and insisted that only one breakfast was included so we paid for the 2nd breakfast only to check my booking when I got home confirming that two breakfasts should have been included. I would not stay at the hotel again and wouldn't recommend it to others.

Posted by , from Melbourne on 4 Dec 2017

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3 out of 5

Very small rooms

The rooms are very small and for the price we paid it was expensive. We moved after 2 days and for a few dollars more we have a large apartment. Good location, friendly staff but wouldnt stay there again

Posted by , from perth on 30 Nov 2017

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4 out of 5

Easy reach to everything. Room very clean.

Lovely hotel, central & clean. Only issue we had was the air con wasn't working well in our room. We opened the window but pretty noisey. Advised reception staff who were very helpful.

Posted by , from Perth on 27 Nov 2017

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4 out of 5

Very convenient location

Location: Opposite the Vic Markets on the tram line
Pleasant staff to welcome you on arrival. Nice bar and restaurant. well supplied bathroom and large comfortable room.

Posted by on 13 Nov 2017

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4 out of 5

Nice hotel close to the Queen Vic market

Pros: Location good public transport.
Cons: Improve sound proofing in front rooms.
Location: Good location right next to the Queen Vic market, good public transport shame it was very noisy early in the morning no chance for a sleep in here.
Very nice motel centrally located very clean good facilities staff very friendly & helpful only problem we had was the noise as our room was at the front of the motel & over looking a very busy road traffic noise from 5 a.m onwards.

Posted by , from australia on 2 Nov 2017

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4 out of 5
Great hotel with very friendly staff The Oko restaurant has great Japanese food

Posted by on 1 Nov 2017

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4 out of 5

Perfect location and reasonable price

We received a free upgrade which was amazing! Lovely staff, nice room, comfortable bed, quiet room for the location. Only stayed one night. Foxtel included. Breakfast was average.

Posted by , from brisbane on 15 Oct 2017

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3 out of 5

Close to facilities/shops

Close to all utilities and shops within near walking distance of the main Centre of Melbourne. Most staff good a couple rude and ignorant. A little disturbed that we never got our wakeup call at 4am could have been detrimental to missing our flight. Staff on duty at time showed little care and were indifferent to the error. Room reasonably clean some minor maintenance required. All in all not too bad.

Posted by , from Tasmania on 8 Oct 2017

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4 out of 5

Good

There were no toothbrush and slippery I went out of hotel at the night time to buy these things

Posted by , from sydney on 5 Oct 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre, a limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. There are 9 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Jasper Hotel. You'll have access to the indoor pool and health club at a partner property. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • 2 conference rooms
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.4 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)

Room Amenities

Jasper Hotel offers 90 forms of air-conditioned accommodation with minibars and a safe. Refrigerators and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Melbourne's hotel provides complimentary wireless Internet access. LCD televisions come with Cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Jasper Kitchen – This café specialises in local cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD17.00 per person (approximately)
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.