4.1 out of 5

"Central hotel very close to all shopping venues. Easy access to public transport. Big clean Exec room. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Hotel Causeway puts you in the heart of Melbourne, steps from Bourke Street Mall and within a 20-minute stroll of Queen Victoria Market. Highlights at this Art Deco hotel include in-room free WiFi and LCD TVs.

MP3 docks, cable TV and coffee/tea makers are featured in all 45 rooms. Nice touches include slippers and free toiletries. Additionally, fridges, minibars and safes are available.

Enjoy the fitness centre and steam room. Other amenities include free WiFi in public areas, a 24-hour business centre and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District hotel include Royal Exhibition Building and Melbourne Convention and Exhibition Centre.

Junior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Duplex Room - Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Causeway ratings based on 723 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Causeway

Everyone (422) Couples (233) Business (2) Students (1) Family (58)
5 out of 5

Posted by on 2 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that your recent visit was so enjoyable. I will be sure to share your feedback with the staff who will no doubt be thrilled to see their hard work paying off. I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5
it was close to where I needed to go. good for food and shopping

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that you made the most of our central location in relation to some of Melbourne’s best shops, eateries and attractions. Hotel Causeway will be closing shortly for renovations however I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back when we re-open with a new look in the future! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5
Great position - which is why I booked it - but a bit run down.

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that you made the most of our central location in relation to all that Melbourne has to offer. Please rest assured that your feedback relating to the condition of some elements of our hotel has been noted and taken on board. In response to feedback such as this we are excited to announce that our hotel will be closing in the near future and will be returning rejuvenated and with a brand new look. I hope that we may have the opportunity to welcome you back to the new incarnation of the Hotel Causeway in the future. Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5
The only problem I felt was not very clean and you have to park like 12 minutes away and to walk with laugage and suitcases very difficult... However the staff are very friendly.

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that your stay was pleasant and that you experienced such exceptional service from the staff. I will be sure to pass on your compliments to them and have no doubt that they will be proud to have their hard work recognised. Cleanliness is an area that we pride ourselves on so it is unfortunate that you felt let down in this regard. I have shared your comments with the housekeeping supervisor so that they may work to maintain the highest standards of cleanliness at all times in to the future. Due to our central location within the heart of the city we are not able to accommodate an ‘on-site’ car park but instead have a special discounted parking arrangement for guests with two nearby public car parks. I apologise for any inconvenience that this may have caused. I hope that we may have the opportunity to welcome you back again in the future. Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
Location great. Staff assistance with team details and directions to CBD coffee shops

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you made the most of our central location and that you experienced such exceptional service from the staff. I will be sure to share your kind words with the team and have no doubt that they will be proud to see their hard work paying off. I speak on behalf of all of us here when I say that we hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

1 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent experience with us. It is unfortunate that it seems we have not been able to reach your expectations in all areas on this occasion. While the nature of this review makes it difficult to comment on specifics, please do not hesitate to reach out if you would like to discuss any element of your stay further. This will allow us to better address any shortcomings and ensure that the guest experience can be enhanced in to the future. I hope to hear from you soon and wish you all the best. Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5
I have stayed here a number of times over the years, it is in a great location close to shops, central to both the MCG & Marvel Stadium. The only negative point was the card to the lift and doors needed updating several times and the whole hotel looks tired and in need of a spruce up.

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us once again and for taking the time to share a review on this occasion. It is great to hear that you make the most of our convenient location in relation to the MCG, Marvel Stadium, and many of Melbourne’s best shops and attractions. Please accept our apologies for issues experienced with your key cards on this occasion. In response to your feedback I have issued a new batch of key-cards to the front desk in order to try and ensure reliability wherever possible moving forward. Please rest assured that your constructive comments relating to the condition of some elements of the hotel have also been shared with management and taken on board. We are currently in the process of planning some rejuvenation works in to the future so your feedback will no doubt be taken on board in this regard. I hope that we may have the opportunity to welcome you back for another visit soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is always our aim to ensure that each guest’s stay is as pleasant as possible. If there are any elements of your stay that you would like to discuss further, or any areas that you feel we can improve; please do not hesitate to reach out. I hope that we may have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5
Excellent location. Comfortable with good size bathroom and bedroom.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. I am delighted to hear that you found your room to be spacious and comfortable, as you made the most of our central location in relation to all that Melbourne has to offer. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5
Location is fantastic - right in the middle of the cbd and close to cafes and shops. The staff are friendly and the room was quiet. The hotel itself is a bit run down and our room needed a refurbishment. The armchair in the room smelt pretty bad, as did the hallway on the floor we stayed on. The bathroom was roomy and clean.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. I am pleased to hear that you found hotel to be so quiet and centrally located in relation to all that Melbourne has to offer. I will be sure to share your kind words with the staff will be proud to receive recognition for their hard work. Please rest assured that the constructive elements of your feedback relating to the condition of some elements of the hotel have been noted and taken on board. We are currently in the process of planning some rejuvenation works for the future so please know that your comments will no doubt be considered in this regard. I hope that we may have the opportunity to welcome you back for another visit in the future. Kind regards, Sam Tobin Guest Services Causeway Hotels

Renovations + Closures

This property will be closed from 09 June 2019 until 09 December 2020 for renovations and will resume operation once the renovation has been completed (completion date subject to change).

 

Property Features

Hotel Causeway offers its guests a steam room and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Hotel Causeway also features tour or ticket assistance, concierge services, and laundry facilities. This Art Deco Melbourne hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.2 km / 13.8 mi)
  • Train station: Flinders Street Station (1.2 km / 0.7 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Hotel Causeway offers 45 forms of air-conditioned accommodation with MP3 docking stations and minibars. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pets

  • No pets allowed

Policies

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 per person (approximately)
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Causeway Hotel
  • Causeway Melbourne
  • Hotel Causeway
  • Hotel Causeway Melbourne
  • Causeway Hotel Melbourne
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.