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3.7 out of 5

"The apartment is very well located with trams right out the front, well stocked supermarket in the next street, restaurants close by, and 15 minute wa ... " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

Waterside S Collection places you steps from Yarra Riverfront and within a 10-minute stroll of Marvel Stadium. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding and a pillow menu welcome you to a good night's rest, and other nice touches include a rainfall showerhead. Netflix, a hair dryer, and an iron/ironing board are also available.

This business-friendly apartment building offers a fitness center, luggage storage, and an elevator. Plus you'll find laundry facilities and a reception hall. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4-star Melbourne Central Business District property include Melbourne Convention and Exhibition Centre and DFO South Wharf.

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max
AU$182* Per night/room 1 Nov. - 2 Nov.

Standard Condo, 2 Bedrooms, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Apartment, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Apartment, Multiple Beds, City View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Basic Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterside S Collection ratings based on 77 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waterside S Collection

Everyone (29) Couples (4) Family (38)
4 out of 5

Posted by on 18 Jun. 2020

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5 out of 5

Posted by on 5 Apr. 2020

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Comment from Hotel Management

27 Apr. 2020 by Amber

:)

3 out of 5
The apartment is very well located with trams right out the front, well stocked supermarket in the next street, restaurants close by, and 15 minute walk to Spencer Street. The view from 25th floor is lovely, despite the proximity of other apartment blocks. The kitchen is poorly equipped, consisting of a couple of battered frying pans, so don’t expect to cook whilst here. There is no information regarding the appliances provided, no menus of local restaurants, or indeed any info at all about Melbourne attractions. The bed is not the best. I found it OK but my husband suffered quite a lot of discomfort due to a dodgy back.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Amber

Thank you for your staying. We will be better next time.:)

1 out of 5
never stay in this pllace again. front desk service is very bad. liar to customer alll just very bad management staff for cheating me on 1 night stay of $160. Ben

Posted by on 3 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Amber

Sorry for the unpleasantness We will be better next time.

5 out of 5
Absolutely loved the view and the pool/spa. Room was nice with comfortable beds, although a couple of dishes were filthy dirty which was a bit gross. Would definitely stay again though.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Amber

Thank you for staying. We are looking forward your next accommodation.:)

5 out of 5

Posted by on 5 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Amber

Thank you for your staying . We are looking forward to your next accommodation.:)

3 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Amber

Thank you for your staying . We are looking forward to your next accommodation.:)

4 out of 5
Great position, public transport at door, comfortable bed. Only 4 chairs for 5 people!

Posted by on 19 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Skye

Thanks for your staying . we will try our best to meet the needs of our guests. Welcome to be our guest next time.

4 out of 5
Has a swimming pool which the kids loved and a short walk to the Melbourne Convention Exhibition Centre. Check in at 3 is a bit late given check out is at 10.

Posted by , from Melbourne on 18 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Skye

Thanks for your staying. Early check in or late check out is subject to availablity if our guests request prior to arrival.

5 out of 5
A great family stay with plenty of room for two adults and two children. The location was fantastic; a short and free ride into the CBD with a choice of two trams right outside the door. The view and facilities were excellent. My only complaint would be the lack of air con or a fan in the second bedroom as it did get quite hot at night. Also an instruction manual for the dishwasher would have been a bonus as it was a bit difficult to figure out.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Skye

Thanks for your staying. we are happy you had a good stay with us. we will try our best to improve our service and meet the needs of our guests. Welcome to be our guest next time.

Property Features

Waterside S Collection offers its guests an indoor pool and a fitness center. The business-friendly Waterside S Collection also features laundry facilities and an elevator. Self parking is free. You'll have access to the indoor pool at a partner property. This 4-star Melbourne apartment is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Southern Cross Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Waterside S Collection offers 8 air-conditioned accommodations with washers/dryers and hair dryers. These individually decorated and furnished accommodations have separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads. This Melbourne apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:30 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to 6 Waterside Place, Docklands To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 6 Waterside Place, Docklands
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • UnionPay
  • Debit cards not accepted
  • Private entrance
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 30 for check-in between 7:30 PM and 10:30 PM
  • Crib (infant bed) fee: AUD 20 per day
  • Credit card charges are subject to a surcharge of AUD 3

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HFN Waterside Melbourne Apartment
  • HFN Waterside Apartment
  • HFN Waterside Melbourne
  • HFN Waterside
  • Waterside S Collection Apartment
  • Waterside S Collection Docklands
  • HFN Waterside Melbourne Apartment
  • Waterside S Collection Apartment Docklands

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Waterside S Collection.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.