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4.3 out of 5

"Conveniently located to theatre where we were seeing a show " More

By a verified traveller on Thu 30 Aug 2018

Hotel Description

Crossley Hotel Melbourne puts you in the heart of Melbourne, within steps of popular attractions like Her Majesty's Theatre and Princess Theatre. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with digital channels, and all 89 rooms feature coffee/tea makers, free newspapers, and hairdryers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Fridges, phones, and irons/ironing boards are also available.

The restaurant, Crossley Restaurant, serves local cuisine and is open for breakfast. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Chinatown hotel include Bourke Street Mall and Carlton Gardens.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$125 per night

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crossley Hotel Melbourne ratings based on 652 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crossley Hotel Melbourne

Everyone (449) Couples (127) Business (5) Students (2) Family (65) Other (1)
5 out of 5
Seamless check in, excellent rooms. Was very comfortable. Slightly uncomfortable bed with two matresses pushed together and pillows were too soft for me.

Posted by on 16 Apr. 2019

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3 out of 5
Room was run down , do for a makeover that is getting done

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Sherri K

Hi There, thank you for taking the time to rate your recent stay with us. We are excited about current renovations, so hope you can have the opportunity to come and stay again when they are complete!

5 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Sherri K

Thank you for your 5/5 rating! Pleased to see you enjoyed your stay and hope to welcome you back again soon!

4 out of 5

Posted by on 31 Mar. 2019

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5 out of 5
A great friendly place to stay. It’s central for shopping and the theatre.

Posted by on 10 Mar. 2019

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5 out of 5
Great place to stay ,close to theatres ,lovely staff

Posted by on 5 Mar. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sherri K

Hi there, thank you so much for rating your stay 5/5 and kind comments. We look forward to welcoming you back again soon.

4 out of 5
Love the location. Very comfy bed and pillows. Have stayed here before and would stay again.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sherri K

Hi there, thanks for taking the time to rate your stay! So pleased to hear that you are a return guest, and do hope to welcome you back again soon.

2 out of 5
Renovations going on....we paid more than what we should have

Posted by on 18 Feb. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sherri K

Hi there, sorry to read our renovations disrupted your stay. We are trying our best not to let this affect our guest's stay at the hotel. We hope that you have the opportunity to return once our refurbishment is complete to enjoy our new rooms.

2 out of 5
Construction work outside my room-noisy and corridors were run down

Posted by on 8 Feb. 2019

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4 out of 5
Nice hotel close to theatres, plenty of good restaurants and close to public transport

Posted by on 5 Feb. 2019

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Renovations + Closures

This property is undergoing renovations from 01 August 2018 until 31 May 2019 (completion date subject to change).

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Crossley Hotel Melbourne. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Melbourne hotel.

  • 89 guestrooms or units
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (24 km / 14.9 mi)
  • Train station: Flinders Street Station (1.2 km / 0.8 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crossley Hotel Melbourne offers 89 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Crossley Restaurant – This restaurant specialises in local cuisine and only serves breakfast.

Hotel Policies


  • Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Union Pay
  • 24-hour check-in


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.50 per person (approximately)
  • Self-parking fee: AUD 25.00 per day
  • Nearby parking fee: AUD 25.00 per day
  • On-site credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossley Hotel Melbourne
  • Crossley Hotel
  • Crossley Melbourne
  • Crossley