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"The towels were totally worn out and only one towel for 4 days is a bit stingy! One very small soap for 4 days to share between basin & shower, sting ... " More

By a verified traveller on Sun 21 Jan 2018

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Hotel Description

Corporate Keys - Gallery Towers puts you in the heart of Melbourne, within steps of popular attractions like Yarra Riverfront and Eureka Skydeck 88. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a DVD player, and a coffee/tea maker are also available.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and has an elevator. Plus you'll find laundry facilities. There's also the convenience of self parking.

Attractions within a short walk of this 4-star Melbourne Central Business District property include Melbourne Arts Centre and Eureka Tower.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Corporate Keys - Gallery Towers ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Corporate Keys - Gallery Towers

Everyone (2)
1 out of 5

DON'T DEAL WITH CORPORATE KEYS

Pros: Nothing really. Will never stay here again.
Cons: Their Customer Service. They lied to us on more than one occasion and the truth was revealed. They should never lie to a customer
Location: Very Central. Walking distance to restaurants, casino, trams etc.
One day before we arrived we were informed that our room would not be available due to a hot water issue. We later found out (from one of their staff) that the room was double booked. So they had lied to us. They moved us down the road to one of their other Corporate keys hotels. They said it was like for like. That was far from the truth. The main bedroom was that hot that it was unbearable. After several complaints and several hours we were provided with fans (really noisy ones). I ended up sleeping on the couch as the bedroom was like a sauna even with the noisy fan which was provided. A check in that normally would take 10 minutes took over 4 hours from start to finish. I paid for the carpark but they forgot to bring the keys. I had to leave my car outside and keep putting money in the machines which cost me another $15 of car parking fees (which was never reimbursed). When they provided me with the car parking spot, they provided me with the incorrect spot as it belonged to a permanent resident. It took another hour to get this rectified. I will never use Corporate keys again.

Posted by , from Sydney on 12 Feb. 2018

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Comment from Hotel Management

20 Mar. 2018 by Maddison

Thank you for your feedback. I am sorry to hear of your experience during your stay with Corporate Keys. I believe that our team have been in contact with you directly and have arranged reimbursement. We hope that you will give us the opportunity to better accommodate you in the future. Kind regards,

3 out of 5

Good position

The towels were totally worn out and only one towel for 4 days is a bit stingy! One very small soap for 4 days to share between basin & shower, stingy! One toilet roll, 1 dishwasher saptual, all a bit stingy! No milk frothier with coffee machine!

Posted by , from Sunny coast on 21 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by Alex

Thank you for taking the time to leave a review Nick, we appreciate all of your feedback and will ensure to make some changes to the amenities provided for future guests as a result of your review. Hopefully you will give us another chance and we will welcome you again sometime soon. Kind Regards, Alex

About the Corporate Keys - Gallery Towers

Location 33 City Road, Southbank, VIC 3006

Property Features

Corporate Keys - Gallery Towers offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Corporate Keys - Gallery Towers also features laundry facilities and an elevator. Parking is available for a fee. This 4-star Melbourne apartment is smoke free.

  • 6 guestrooms or units
  • Self-service laundry
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Corporate Keys - Gallery Towers offers 6 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Private entrance
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Corporate Keys Gallery Towers Apartment Southbank
  • Corporate Keys Gallery Towers Apartment
  • Corporate Keys Gallery Towers
  • Corporate Keys Gallery Towers
  • Corporate Keys - Gallery Towers Apartment
  • Corporate Keys - Gallery Towers Southbank
  • Corporate Keys - Gallery Towers Apartment Southbank
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.