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4.4 out of 5

"Place was clean enough no space to swing a cat Was told there was parking Then when we inquired, was told it’s to tight to get into Go figure " More

By a verified traveller on Mon 26 Apr 2021

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Hotel Description

Carlton Terrace puts you in the heart of Melbourne, within just a 10-minute stroll of Melbourne Museum and Carlton Gardens. Highlights at this Victorian property include free self parking, and in-room kitchenettes and free WiFi.

Each apartment is individually decorated and features a plasma TV with digital channels, along with a private yard, free bottled water, and a hair dryer. A kitchenette comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides free refreshments. An iron/ironing board and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include express check-in, express check-out, and luggage storage. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 3-star Carlton property include State Library of Victoria and Princess Theatre.

Studio Lygon

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135* Per night/room 1 Jun. - 2 Jun.

Studio Drummond - King Bed or Twin Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Rathdowne

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Carlton Terrace ratings based on 163 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carlton Terrace

Everyone (105) Couples (45) Family (15)
3 out of 5
Place was clean enough no space to swing a cat Was told there was parking Then when we inquired, was told it’s to tight to get into Go figure

Posted by on 26 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by CT

We have to inform all our guest the lane way is and can be tight. Many guests still have no problem parking. Space of room has been specified during booking and they are minimum of 20 sq meters which is quite standard. Bigger rooms are available at a slight premium.

5 out of 5
Location and style was perfect, was able to walk everywhere

Posted by on 28 Mar. 2021

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Comment from Hotel Management

29 Apr. 2021 by Yenn

Thank you for your stay and we look forward to hosting you again soon

3 out of 5
Good location and amenities. I don't like that the onus is on me to arrange the check in procedure, I would expect better communication from the host so that I'm not felt to be left worried that I might not even get in until finally they respond to me the day prior to check in. Booked the 4-person room and paid for 3 people. There was no linen provided for the spare bed at all. Luckily my friend was still at home and able to bring some linen.

Posted by on 24 Jan. 2021

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4 out of 5
Fantastic location and a beautiful building - everything was clean and comfortable. Parking was a bit squeezy.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Chloe

Thank you for your kind feedback!

4 out of 5
Carlton Terrace is very conveniently located, comfortable and the room we had was spacious and comfortable. The tiling in the shower needs attention.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Chris

Thank you for your feedback. We will address the tiling issue you kindly raised up.

5 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Chris

Thank you for your kind rating. We are glad you have enjoyed your stay with us.

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Chloe

Thank you for your kind review. Looking forward to your stay with us soon. Cheers!

2 out of 5
Sheets were crisp and clean although really felt dissatisfaction with the bedding and linen povided on sofa bed Not nearly adequate and we ended up having to sleep three in the one bed for warmth A sheet on the mattress and one thin, musty smelling blanket, without even a top sheet was all we were given Shower tiles mouldy and dust on surfaces

Posted by on 8 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Chris

Thank you for highlighting this matter. We will ensure the staff are more diligent in handling such matters in the future.

4 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Chris

Thank you for your review. We look forward to your patronage again soon Regards

4 out of 5
Shower fitting loose kitchen sink fitting loose need attention

Posted by on 22 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Chris

Thank you for highlighting the issue of the loose kitche fitting. We will get into fixing this issue immediately and look forward to your stay with us again soon

Property Features

As a guest of Carlton Terrace, you'll find a terrace, a garden, and express check-in. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Terrace was completed in January 2016. This Victorian Melbourne apartment is smoke free.

  • 1 building
  • 3 guestrooms or units
  • 2 levels
  • Built in 1856
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Carlton Terrace offers 3 accommodations with free minibar items and complimentary bottled water. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch plasma televisions come with digital channels.

  • In-room kitchenette
  • Stocked minibar (free)
  • Private outdoor space
  • Plasma television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests will receive check-in instructions and an access code prior to arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted.

  • No lifts
  • Service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Terrace Apartment
  • Carlton Terrace
  • Carlton Terrace Carlton
  • Carlton Terrace Apartment
  • Carlton Terrace Apartment Carlton

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.