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4.4 out of 5

"Polite reception staff always accommodating our needs " More

By a verified traveller on Sun 18 Apr 2021

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Hotel Description

A family-friendly stay in Melbourne awaits you at Adina Apartment Hotel Melbourne Northbank. You'll be within steps of SEA LIFE Melbourne and within a short 5-minute stroll of Yarra Riverfront. Highlights at this aparthotel include an indoor swimming pool, a spa tub, and a sauna.

Each apartment features free WiFi, a Smart TV, and a coffee/tea maker. A microwave, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include laundry facilities, a library, and express check-out. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Southbank Promenade and Melbourne Convention and Exhibition Centre.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 6 Jun. - 7 Jun.

One Bedroom Apartment (Sofa Bed) - Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Apartment (Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Adina Apartment Hotel Melbourne Northbank ratings based on 968 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Apartment Hotel Melbourne Northbank

Everyone (618) Couples (264) Business (6) Students (3) Family (73)
5 out of 5
Polite reception staff always accommodating our needs

Posted by on 18 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by PJ

Dear Guest, We are very glad to hear that you had such a wonderful experience staying at Adina Apartment Hotel Melbourne Northbank, and we thank you for taking the time to write this review. Here at Adina Apartment Hotel Melbourne Northbank, we take pride in providing excellent service to all of our guests. We are thrilled to hear you were happy with our friendly staff. We look forward to having you stay with us again in the near future. If there is anything else we can do to help, please do not hesitate to contact us. Kind regards, Prajana Rana Reservation Manager

4 out of 5

Posted by on 29 Jan. 2021

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Comment from Hotel Management

9 Feb. 2021 by Adina Northbank Reception

Hi Sean Thank you for your feedback. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon! Kind Regards, Tricia - Adina Northbank Recepition

3 out of 5

Posted by on 28 Nov. 2020

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Comment from Hotel Management

14 Jan. 2021 by Adina Northbank Reception

Hi Anonymous, thank you for your feedback. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon! Kind regards,

5 out of 5
Despite the noise from the surroundings, the room was brilliant and sterile! Definitely would recommend to friends. Quality service at an affordable price.

Posted by , from Melbourne on 7 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by Antony

Dear Mandy, thank you for taking the time to write a review, we are glad to see you would recommenced us to friends and that you liked our service and prices. I am sorry to hear about the noise, and hope we are able to do better next time, but ecstatic that you found the room to your liking. We look forward to welcoming you back in the future.

5 out of 5
Very helpful staff, great asset to any business. Apartment was very comfortable, very good location, great access to public transport.

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Antony

Hi, thank you for taking the time to review the hotel, we are pleased to read that you found the team here so helpful and that your stay in the apartment was comfortable and easily accessible . Kind Regards,

5 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Reception

Thank you for taking the time to review the hotel, we appreciate your feedback and are looking forward to seeing you back at the hotel in the future. Kind regards

5 out of 5
Hotel is in a great location. Close to public transport, south wharf, casino and restaurants. Parking is expensive though.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Andrew

Thank you for your wonderful review, we all loved reading that you enjoyed your stay with us - we can't wait to welcome you back again one day in the not too distant future. Warmest Regards, Andrew Edwards Executive Assistant Manager

4 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Andrew

Thank you for your review, it was great reading that you enjoyed your stay with us. We hope to welcome you back again one day soon! Warmest Regards, Andrew Edwards Executive Assistant Manager

5 out of 5
We had to change rooms as the air conxwasnt working and they gave us an upgrade on room size which was great

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Tricia

Thank you for the 5 star review of Adina Northbank, we really value our guest feedback! I will pass on your lovely comments to the rest of the team. We hope to see you again if you are ever back in the city! Regards,

4 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Adina Northbank

Thank you for your review!

About the Adina Apartment Hotel Melbourne Northbank

Location 550 Flinders Street, Melbourne, VIC 3000

Property Features

As a guest of Adina Apartment Hotel Melbourne Northbank, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. A library, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Adina Apartment Hotel Melbourne Northbank. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 12 levels
  • Built in 2006
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Melbourne Airport (MEL) (26.4 km / 16.4 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Melbourne Northbank offers 108 accommodations with safes and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Melbourne
  • Adina Apartment Hotel Melbourne Northbank
  • Adina Apartment Hotel Northbank Melbourne
  • Adina Apartment Melbourne Northbank
  • Adina Apartment Northbank
  • Melbourne Northbank
  • Northbank Melbourne
  • Adina Northbank
  • Adina Melbourne Northbank
  • Adina Apartment Hotel Melbourne Northbank Melbourne
  • Adina Apartment Hotel Melbourne Northbank Aparthotel
  • Adina Apartment Hotel Melbourne Northbank Aparthotel Melbourne

You should know

  • Pool access available from 6:30 AM to 10:30 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Adina Apartment Hotel Melbourne Northbank.
  • Free in-room WiFi has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.