Skip to main content
Beginning of main content
4.5 out of 5

"Good price for quality and location of hotel. Great staff. " More

By a verified traveller on Wed 08 Jan 2020

Enter dates to see availability

Hotel Description

At JEN Manila by Shangri-La you'll be within just a 10-minute stroll of Cultural Center of the Philippines and Manila Yacht Club. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free valet parking.

All 308 individually furnished rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and free bottled water. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Room service, safes, and hair dryers are also available.

The restaurant, Latitude, serves Asian cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and lounge bar are nice places to enjoy a drink. Enjoy the gym and kids' swimming pool. A conference center and coworking space are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this 4-star Malate hotel, you'll be 1 km (0.6 mi) from Philippine International Convention Center and 2.6 km (1.6 mi) from Rizal Park.

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

JEN Manila by Shangri-La ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for JEN Manila by Shangri-La

Everyone (5) Family (1)
5 out of 5

Posted by on 21 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

1 Jul. 2020 by Frencie Duadua

Hi! Thank you for sharing your stay experience with us. We are glad that you had a wonderful stay and we see you again soon. Kind regards. Frencie Duadua Hotel Manager

5 out of 5

Posted by on 24 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2020 by Frencie

Hi! Thank you for sharing your stay experience with us. We are glad that you had a wonderful stay and we see you again soon. Kind regards. Frencie Duadua Hotel Manager

5 out of 5
Good price for quality and location of hotel. Great staff.

Posted by on 8 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2020 by Frencie

Dear Guest, Thank you for sharing your stay experience with us. Your kind words for our hotel, location and our team are well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager

3 out of 5

Nice hotel good food

Hotel Jen is safe friendly hotel I have stayed there many times I felt this visit that the rooms are starting to look out dated stain to carpet. Staff are fantastic food is great. I would recommend this hotel but if they don’t update it is over priced.

Posted by , from Brisbane Ausralia on 12 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

29 Aug. 2018 by Frencie

Dear Crag, Thank you for sharing this with us. Your kind words about our food, service and our team is well appreciated. Your feedback about the carpet is well noted. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager

5 out of 5

Superb

Very friendly staff. Breakfast buffet was very good. Very clean hotel. I will definitely comeback

Posted by , from Sydney Australia on 11 Jan. 2017

Was this review helpful to you?
Comment from Hotel Management

17 Jan. 2017 by Ed Kollmer

Hi Cristy, Thank you for sharing your recent experience with us and we are happy that we have met your expectations. Thank you for your positive thought about our hotel specifically about the team and breakfast. My team and I are excited to welcome you back to experience ”That Jen Feeling” again. Sincerely yours, Edward Kollmer General Manager

4 out of 5

Great view and very handy from Manila airport

Pros: Nice sunset bar and good breakfast buffet
Location: Convenient to the airport and has a theme park nearby.
We stayed for just 1 night while stopping over on a trip. Even in peak hour, it only took about 20mins to get there from the airport. Staff were super friendly and helpful and the room was clean and well appointed.

Posted by , from Sydney on 21 Feb. 2016

Was this review helpful to you?
Comment from Hotel Management

24 Feb. 2016 by Edward K

Hi Josh, Thank you so much for your positive review about our hotel specifically about the bar, food, location, room and our team. Your comments will be shared with everyone and we are delighted you had a great time. We are excited to welcome you back here in Hotel Jen Manila and experience “That Jen Feeling” again. Kind regards. Ed Kollmer General Manager

About the JEN Manila by Shangri-La

Location 3001 Roxas Boulevard, Pasay, Manila 1305

Property Features

JEN Manila by Shangri-La offers its guests an outdoor pool, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. The business-friendly JEN Manila by Shangri-La also features multilingual staff, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Pasay hotel.

  • 308 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Manila Vito Cruz Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

JEN Manila by Shangri-La offers 308 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Pasay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Latitude - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Kitsho - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Coffee.com - This café serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1228.50 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at JEN Manila by Shangri-La

Policies

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No cots (infant beds) available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 750 per person (approximately)
  • Airport shuttle fee: PHP 850 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1228.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Traders Manila
  • Manila Traders
  • Manila Traders Hotel
  • Traders Hotel
  • Traders Hotel Manila
  • Traders Hotel Manila Pasay
  • Traders Manila
  • Traders Manila Hotel
  • Traders Manila Pasay
  • Traders Hotel Pasay
  • Traders Hotel, Manila Hotel Pasay
  • Hotel Jen Manila Formerly Traders Hotel Pasay
  • Hotel Jen Manila Formerly Traders Hotel
  • Jen Manila Formerly Traders Pasay
  • Jen Manila Formerly Traders
  • Hotel Jen Manila Pasay
  • Jen Manila Pasay
  • Jen Manila
  • Hotel Jen Manila Shangri-La Pasay
  • Jen Manila Shangri-La Pasay
  • Hotel Jen Manila by Shangri-La Pasay
  • Jen Manila Shangri-La
  • Hotel Hotel Jen Manila by Shangri-La Pasay
  • Pasay Hotel Jen Manila by Shangri-La Hotel
  • Traders Hotel Manila
  • Hotel Jen Manila Formerly Traders Hotel
  • Hotel Jen Manila Shangri-La
  • Hotel Hotel Jen Manila by Shangri-La
  • Hotel Jen Manila
  • Jen Manila Shangri La Pasay
  • JEN Manila by Shangri-La Hotel
  • JEN Manila by Shangri-La Pasay
  • Hotel Jen Manila by Shangri La
  • JEN Manila by Shangri-La Hotel Pasay

You should know

  • JEN Manila by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Manila-Hotels-JEN-Manila-by-Shangri-La.h15837-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Manila-Hotels-JEN-Manila-by-Shangri-La.h15837-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Manila-Hotels-JEN-Manila-by-Shangri-La.h15837-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.