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5.0 out of 5

"Great location near shops. Very clean. Great to have self contained facilities. " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

At Mstay West Hampstead you'll be 1.6 km (1 mi) from Hampstead Heath and 3.8 km (2.4 mi) from ZSL London Zoo. Highlights at this property include in-room free WiFi and plasma TVs.

Each apartment is soundproofed and features digital TV, a coffee/tea maker, and a safe. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, express check-out, and tour/ticket assistance. Additionally, you'll find luggage storage and a front-desk safe.

With a stay at this 3-star Camden property, you'll be 4.3 km (2.7 mi) from Regent's Park and 4.8 km (3 mi) from Queensway.

Studio (Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$79* Per night/room 2 Aug. - 3 Aug.

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Studio (Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mstay West Hampstead ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mstay West Hampstead

Family (1)
5 out of 5
Great location near shops. Very clean. Great to have self contained facilities.

Posted by on 27 Jan. 2020

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Property Features

As a guest of Mstay West Hampstead, you'll find tour/ticket assistance, express check-out, and a safe deposit box at the front desk. Public spaces have free WiFi. This 3-star London apartment is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 3 levels
  • Built in 2007
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Heathrow Airport (LHR) (30 km / 18.7 mi)
  • Train station: London West Hampstead Station (0.5 km / 0.3 mi)
  • Metro station: West Hampstead Underground Station (0.5 km / 0.3 mi)

Room Amenities

Mstay West Hampstead offers 12 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This London apartment provides complimentary wireless Internet access. Plasma televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Plasma television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Front desk location is 274 West End Lane, NW6 1LJ. Please note that full payment is required at the time of check-in.

The front desk at this property is open daily from 9 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Staffed front desk
  • No lifts
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 291 Suites
  • 291 Suites Apartment
  • 291 Suites Apartment London
  • 291 Suites London
  • 291 Suites - London England
  • 291 Suites - London Hotel London
  • 291 Suites - London Hotel
  • Mstay West Hampstead London
  • Mstay West Hampstead Apartment
  • Mstay West Hampstead Apartment London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.