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4.3 out of 5

" Noisy neighbours across the hall slammed door all night, no fan switch in bathroom, 2 shower gels and shampoo instead of lotion or conditioner " More

By Christine, from England on Sun 14 Sep 2014

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Hotel Description

Best Western Palm Hotel places you in the center of London, within a 30-minute stroll of Golders Hill Park and Brent Cross Shopping Centre. Highlights at this hotel include in-room free WiFi and LCD TVs.

Digital TV, coffee/tea makers, and safes are featured in all 101 rooms. Premium bedding and free toiletries are nice touches to enhance your stay. Room service, hair dryers, and desks are also available.

Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Full breakfast is available daily. There's also free self parking, along with the convenience of free train pick-up service.

Sights within a 10-minute drive of this 4-star Cricklewood hotel include Madame Tussaud's Wax Museum and Wembley Stadium.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Palm Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Palm Hotel

Everyone (2) Couples (2)
4 out of 5
Pros: Good place to crash for the night
Cons: Elevator was broken while we had lots of bags
Noisy neighbours across the hall slammed door all night, no fan switch in bathroom, 2 shower gels and shampoo instead of lotion or conditioner

Posted by , from England on 14 Sep. 2014

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4 out of 5
Pros: Comfy Bed
Cons: Poor reception and dreadful cup of tea on arrival after a VERY long international flight.
Location: Uninspiring
Facilities: Good; Value: Affordable; Service: Good; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Townsville on 18 Oct. 2013

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4 out of 5
Pros: Proximity to public transport and London without being in the city
Cons: Nothing bad.
Location: Close to everything
Facilities: Everyday; Value: Affordable; Service: Friendly; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 8 Aug. 2013

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5 out of 5
Pros: Location
Cons: None
Location: Perfect
Value: Bargain; no

Posted by , from Ireland on 22 Feb. 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Palm Hotel offers its guests a fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. The business-friendly Best Western Palm Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 3 levels
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (29.1 km / 18.1 mi)
  • Train station: London Cricklewood Station (1 km / 0.6 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Best Western Palm Hotel offers 101 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Bar - Onsite bar. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 7.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Palm
  • Best Western Palm
  • Best Western Palm Hotel
  • Best Western Palm Hotel London
  • Best Western Palm London
  • Palm Best Western
  • Palm Best Western Hotel
  • Palm Hotel Best Western
  • BEST WESTERN Palm Hotel London, England
  • Palm Hotel London
  • Best Western Palm Hotel London
  • Best Western Palm Hotel Hotel
  • Best Western Palm Hotel London
  • Best Western Palm Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.