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3.7 out of 5

"Value: Average price, 140-150 more appropriate ; Service: Go the extra mile; Beautiful 4m deep swimming pool " More

By Kerren, from Australia on Mon 30 Dec 2013

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Hotel Description

At Kuranda Rainforest Retreat you'll be 2 km (1.2 mi) from Australian Venom Zoo and 2 km (1.3 mi) from Australian Butterfly Sanctuary. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Enjoy the spa tub and kids' swimming pool. Plus you'll find laundry facilities and a business center. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 3.5-star Kuranda hotel include Palm Cove Beach and Clifton Beach.

Kuranda Rainforest Retreat ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kuranda Rainforest Retreat

Everyone (4) Couples (6) Family (4)
2 out of 5
Pros: Leaving
Cons: HUGE Bull ants in the BED! Toilet flooded the room, The room had NOT been Cleaned - the sheets not changed or the bins emptied - old soaps and towells
Location: Inspiring, Beautiful rainforrest
Facilities: Shabby, Run-down, Horrible, Broken Spa; Value: Rip-off, Unreasonable; Service: Inferior, Rude, Awful, Refused to give refund; Cleanliness: Filthy, Smelly, Grubby, Disgraceful; The spa didn't work and Bull Ants infested the place, thats no exageration! I have photos of everything and this was the worst holiday I've EVER had.

Posted by , from Australia - QLD - Regional QLD on 6 Jan. 2014

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5 out of 5
Pros: Out in the rainforest, very secluded and relaxing
Cons: Only had a bar fridge and no cutlery
Location: Away from it all, Secluded and romantic
Value: Average price, 140-150 more appropriate ; Service: Go the extra mile; Beautiful 4m deep swimming pool

Posted by , from Australia on 30 Dec. 2013

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4 out of 5
Pros: The location and the room was cool with the spa in the lounge
Cons: No toilet paper & the big cockroches in the bathroom& the spider webs
Location: Away from it all
Facilities: Good; Value: Affordable; Service: Friendly; Cleanliness: Neat, Nice; It was very different from anywhere I've ever stayed. Dinner & show was awesome, loved it

Posted by , from Australia - QLD - Townsville on 6 Nov. 2013

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2 out of 5
Pros: Location
Cons: Very run down, no tv reception, pool not working
Location: Close to everything
Facilities: Run-down; Value: Excessive, Rip-off, not worth the money; Service: Basic; Cleanliness: Grubby, cockroaches everywhere; scenic railway and skyrail stunning

Posted by , from Australia - QLD - Regional QLD on 4 Nov. 2013

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5 out of 5
Pros: Relaxing atmosphere
Cons: -
Location: Tranquil
Value: Bargain;

Posted by , from Australia - QLD - Cairns on 20 Aug. 2013

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3 out of 5
Pros: Good location and pleasant reception
Cons: Unclean rooms and linen. Booked spa room and spa wasn't operational.
Location: Tranquil
Facilities: Everyday; Value: Could be better; Service: Courteous; Cleanliness: Grubby; Rooms need TLC

Posted by , from Australia - QLD - Regional QLD on 6 Aug. 2013

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4 out of 5
Pros: Friendly staff were much appreciated.
Cons: On their own web, gym and teniss court looks outstanding but gym is like a strage room with full of dust and teniss court need maintenance.
Location: Wonderful, In beautiful rainforest.
Facilities: Tired; Value: Acceptable price; Service: Professional; Cleanliness: Dirty; Cottage was full of characters, but need definately cleaness full of dust.

Posted by , from Australia - QLD - Cairns on 23 Jul. 2013

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3 out of 5
Pros: Very peaceful. Staff friendly and helpful.
Cons: No tv reception. Not child friendly with ladder to loft bedroom.
Location: Tranquil, Good views
Facilities: Tired, Old, Smelly lounges; Value: Average price; Service: Professional, Respectful, Courteous; Cleanliness: Dirty, dusty & with spider webs; Close to kuranda village

Posted by , from Australia - NSW - Sydney on 13 Jul. 2013

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3 out of 5
Pros: Log fires in the dining area on a cold winters night!
Cons: In need of updating, a little run down and tired.
Facilities: Tired; Service: Friendly; Dinner menu choice was very good and it was pleasant in the dining area in the evening, with a lovely atmosphere.

Posted by , from Australia - QLD - Brisbane on 4 Jul. 2013

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5 out of 5
Pros: Nice relaxing spa in the chalet, nice pool
Cons: The tv was outdated and didnt work properly
Facilities: Above average; very relaxing and beautiful rainforest surroundings

Posted by , from Canada on 27 May 2013

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About the Kuranda Rainforest Retreat

Location 3 Greenhills Road, Kuranda, QLD 4881

Property Features

Kuranda Rainforest Retreat offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Parking is available for a fee.

  • 65 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Self-service laundry

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Laundry facilities

Parking

Self parking (surcharge)

Transport

  • Airport: Cairns Intl. Airport (CNS) (27.9 km / 17.3 mi)
  • Train station: Kuranda Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Kuranda Rainforest Retreat offers 65 accommodations.

Food & Drink

Kuranda Rainforest Retreat has a restaurant on site.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • Kuranda Resort
  • Kuranda Rainforest Retreat Hotel
  • Kuranda Rainforest Retreat
  • Kuranda Rainforest Retreat Hotel
  • Kuranda Rainforest Retreat Kuranda
  • Kuranda Rainforest Retreat Hotel Kuranda
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.