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Centara Grand Beach Resort and Villas Krabi

5.0 star property
Beachfront resort with 4 restaurants and 2 outdoor pools

Photo gallery for Centara Grand Beach Resort and Villas Krabi

Cleanliness standards
Couples treatment room(s), sauna, hot tub, steam room, body treatments
4 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, minibar, in-room safe
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot tub

Explore the area

View map
Moo 2, Ao Nang Beach, 396-396/1, Krabi, Krabi Province, 81000
  • Place, Ao Nang Beach
  • Place, West Railay Beach
  • Place, Tonsai Beach
  • Airport, Krabi (KBV-Krabi Intl.)

Room options

Deluxe Room, 2 Double Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Ocean Facing)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Ocean Facing)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View (Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View (Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View (Deluxe Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout curtains
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Ocean View (King)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Beachfront (King)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Private Pool, Beachfront

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Furnished balcony
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

About the area

Krabi

A luxury stay in Krabi awaits you at Centara Grand Beach Resort and Villas Krabi. You'll be 1.1 km (0.7 mi) from Ao Nang Beach and 4.8 km (3 mi) from West Railay Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Lotus Court, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of a free airport shuttle. .Near this 5-property class Ao Nang resort, you'll find Nopparat Thara Beach.

What's nearby

  • Ao Phai Plong Beach - 1 min walk - 0.0 km
  • Pai Plong Bay - 1 min walk - 0.0 km

Restaurants

  • ‪Last Fisherman Bar - ‬9 min walk
  • ‪Veranda - ‬9 min walk
  • Roof Top Swimming Pool
  • ‪The Last Cafe - ‬6 min walk
  • ‪Thai Thai Restaurant - ‬11 min walk

About this property

Centara Grand Beach Resort and Villas Krabi

Beachfront resort with 4 restaurants and 2 outdoor pools
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Centara Grand Beach Resort and Villas Krabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a hot tub.

Smoking is allowed in designated areas at this 5-star Krabi resort.

  • 192 guestrooms or units
  • 3 levels
  • 30 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Centara Grand Beach Resort and Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine
Centara Ao Nang Beach Resort & Spa Krabi
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 346 reviews
The price is AU$331
includes taxes & fees
9 Nov - 10 Nov
Centara Ao Nang Beach Resort & Spa Krabi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 3 floors
  • 30 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3649.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1219.09 for adults and from THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort and Villas Krabi?

Centara Grand Beach Resort and Villas Krabi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Centara Grand Beach Resort and Villas Krabi?

Yep, Centara Grand Beach Resort and Villas Krabi is on Ao Phai Plong Beach, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Centara Grand Beach Resort and Villas Krabi?

Yep, Spa Cenvaree is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Centara Grand Beach Resort and Villas Krabi have a pool?

Centara Grand Beach Resort and Villas Krabi has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Centara Grand Beach Resort and Villas Krabi?

Centara Grand Beach Resort and Villas Krabi features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Centara Grand Beach Resort and Villas Krabi a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Centara Grand Beach Resort and Villas Krabi.

Is Centara Grand Beach Resort and Villas Krabi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Centara Grand Beach Resort and Villas Krabi is a hit with families.

Are there hot tubs in the rooms at Centara Grand Beach Resort and Villas Krabi?

No, but there are deep-soaking baths in the guestrooms.

Does Centara Grand Beach Resort and Villas Krabi serve breakfast?

Sure does, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort and Villas Krabi?

Yep, there's a free airport shuttle that runs from 9:30 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Centara Grand Beach Resort and Villas Krabi?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday and Sunday.

What time are check-in & check-out at Centara Grand Beach Resort and Villas Krabi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort and Villas Krabi?

No, pets are not allowed.

Centara Grand Beach Resort and Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Raikel

Stayed 3 nights in May 2025

8/10 Good

edward

Travelled with family
Liked: Cleanliness
The property is beautiful but it can use an updating as soe parts seem to need some cosmetic repairs or updates. Overall we had a good stay. Great for families or for couples. My only concern was the water quaility in the ocean is told to be risky due to untreated drainage from the neighboring Aonang beach town that does not treat their water well. We did not swim in the ocean for fear of contamination.
Stayed 4 nights in May 2025

10/10 Excellent

Ivette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Amaz

Na
Stayed 2 nights in May 2025

6/10 Okay

sulianny

Travelled with partner
This resort was not what we expected. The views were nice but that’s it. The pool was dirty you could tell they haven’t clean in it for weeks or even more. The we’re mold at the pools. Also the staff were not professional at all. Comparing to our last resort at Phuket where we felt so special and welcoming. Unfortunately that was not our experience at Centara . All the staff were just not nice or friendly and when you ask for a picture they look at you with bad eyes. I don’t like to leave bad reviews and I don’t think I’m a picky person but I think this place has so much potential and could get better for the future customers.
Stayed 3 nights in May 2025

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Luiza

Stayed 5 nights in May 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Set amongst limestone hills on their own private beach. Really special property.
Stayed 1 night in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning view to the beach and rock formations
Stayed 4 nights in Apr 2025

6/10 Okay

Roshini

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location is the one redeeming factor. The rooms lack maintenance. The photos of “ocean facing” rooms are a little deceiving. We paid extra to get a room in this category and our view was that of the building in front of us. Very few of the staff speak fluent english and the communication was a little lackluster
Stayed 2 nights in May 2025

10/10 Excellent

josh

Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible hotel! You feel like you are in the middle of the jungle with all the luxury of a high end hotel. We stayed in a room with a hot tub on the balcony and loved taking in the views from the privacy of our own balcony. The service was also incredible! We would definitely stay here again next time we are in Krabi
Stayed 4 nights in Feb 2025

10/10 Excellent

jason

Stayed 6 nights in Apr 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming in general
Stayed 2 nights in Apr 2025

4/10 Poor

Johanna

The property is in a beautiful location but it is certainly dated in terms of the rooms and amenities and does not live up to its 5 star rating either in amenities or sadly the service despite the best attempts of some of the staff . My Visit was not helped by bout of food poisoning at one of the restaurants - an experience I understand was shared by another guest around the same time . Could deal with the rustic charm if the basics had been done right but unfortunately they were not .
Stayed 3 nights in Apr 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Dpbetlehem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use so renovation but you can’t beat the views from the pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend it.

The hotel is not clean at all, and the staff doesn't know how to provide proper service. It's also very far from everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Very nice, buuut

Very good service. The food there was good, but very expensive. Airport prices all over the place. You could see that some parts of the hotel was worn down. But very good breakfast, service and the place is incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, totally relaxing and spectacular environment with fantastic dining options to cater all needs. All of the staff were extremely welcoming and friendly, nothing was too much for them. Great food throughout the restaurants, particularly great experience at the teppanyaki table where the chef was amazing!
Stayed 8 nights in Mar 2025

8/10 Good

Philip

Liked: Staff & service
Stayed 8 nights in Mar 2025