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Sutera Sanctuary Lodges at Poring Hot Springs

3-star property
Poring Hot Spring, Ranau, Sabah 1800 796 370
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4.8 out of 5
Exceptional!
See all 4 wotif Reviews

" very expensive but we did throughly enjoy our stay. The villa was well designed and well appointed. You could go for a walk, see butterfuly park etc " More

By dinah, from Australia - WA - Perth on Sun 18 Aug 2013

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Hotel Description

Sutera Sanctuary Lodges at Poring Hot Springs places you steps from Poring Hot Spring and within a 15-minute stroll of Viviane Rafflesia Garden. Highlights at this guest house include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Rainforest Restaurant, is open for breakfast, lunch, and dinner. Enjoy the kids' swimming pool along with access to hot springs and hiking/biking trails. Other amenities include a garden, a picnic area, and a gift shop.

In proximity to this 3-star Ranau guest house you'll find Mount Kinabalu National Park.

Serindit Hostel with 1 Bunk Bed

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max
AU$70* Per night/room 5 May - 6 May

Serindit Hostel with 2 Bunk Beds

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

River Lodge

Bed Count 1 King Bed Maximum Occupancy 4 Max

Seraya Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kelicap Twin Share

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Palm Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sutera Sanctuary Lodges at Poring Hot Springs ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sutera Sanctuary Lodges at Poring Hot Springs

Couples (2) Family (2)
5 out of 5
Pros: Ambience & comfort of the palm villa.
Cons: No towels in communaltdownstairs toilet/washroom. no soap either
very expensive but we did throughly enjoy our stay. The villa was well designed and well appointed. You could go for a walk, see butterfuly park etc

Posted by , from Australia - WA - Perth on 18 Aug. 2013

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5 out of 5
Pros: The surrounds and bathroom!
Cons: Hot springs weren't in great condition and the restaurant didn't have a huge variety.

Posted by , from Australia - VIC - Melbourne on 5 Aug. 2013

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5 out of 5
Pros: Butterfly garden
Cons: Limited variety on the restaurant menu
Location: Away from it all
Facilities: Home away from home; Cleanliness: Beautiful;

Posted by , from Australia - WA - Regional WA on 22 Jul. 2012

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4 out of 5
Pros: Canopy Walk is great
Cons: The bugs
The restaurant was pricey for Malaysia, the food across the road is ok

Posted by , from Australia - NSW - Sydney on 20 Jun. 2012

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About the Sutera Sanctuary Lodges at Poring Hot Springs

Location Poring Hot Spring, Ranau, Sabah 89300

Property Features

Sutera Sanctuary Lodges at Poring Hot Springs offers its guests hot springs, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Sutera Sanctuary Lodges at Poring Hot Springs also features gift shops/newsstands, a garden, and a picnic area. This 3-star Ranau guesthouse is smoke free.

  • 4 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Separate dining area

Room Amenities

Sutera Sanctuary Lodges at Poring Hot Springs offers 4 air-conditioned accommodations with slippers and ceiling fans. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Slippers
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan

Food & Drink

Rainforest Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Hot Poring
  • Hot Spring Poring
  • Poring Hot
  • Sutera Sanctuary Lodges Poring Hot Springs Ranau
  • Poring Hot Spring House Ranau
  • Poring Hot Spring Ranau
  • Poring Spring
  • Sutera Sanctuary Lodges Poring Hot Springs
  • Sutera Sanctuary Poring Hot Springs Ranau
  • Sutera Sanctuary Poring Hot Springs
  • Sutera ctuary Poring Hot Spri
  • Sutera Sanctuary Lodges at Poring Hot Springs Ranau
  • Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
  • Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.