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3.6 out of 5

"Manager was helpful and accomodated my late check in plus late check out. Building is tired but sheets and towels etc very clean. My room unfortunatel ... " More

By a verified traveller on Thu 29 Aug 2019

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Hotel Description

At Uno Hotel you'll be 2.5 km (1.5 mi) from Circular Quay and 2.7 km (1.7 mi) from Sydney Opera House. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and free WiFi.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Other amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 3-star Potts Point hotel include Hyde Park and Queen Victoria Building.

Barncleuth Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Diva Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Roslyn Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Uno Hotel ratings based on 209 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Uno Hotel

Everyone (158) Couples (34) Business (1) Students (2) Family (15)
1 out of 5
Property is old and dated, smells like a wet cat, there was an old fellow who checked me in, he was later noted taking drugs in a room next to reception. Tvs in rooms don’t work, air conditioners don’t work. Beds are so hard and uncomfortable. There is a lot of traffic noise also internal noise from building and other guest. Shower tap came off so had to get reception to come and change. Was offered a room change at 2am because our shower still had no hot water. I asked Agoda for a full refund, I received this in full. I will never return here again. It’s the old prostitutes quarters, and trust me you can still smell the sex and drugs in the building. Such a waste of my time and money. Terrible staff terrible rooms. Terrible location. Additional fees for parking. Will never be back

Posted by on 1 Oct. 2019

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4 out of 5
Manager was helpful and accomodated my late check in plus late check out. Building is tired but sheets and towels etc very clean. My room unfortunately smelt like cigarette smoke so i assume a guest before me had disobeyed the no smoking rules. Overall great value for money and as a female travelling alone I felt comfortable and safe. Way better than a backpackers. The hot water and shower head were great.

Posted by on 29 Aug. 2019

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4 out of 5
convenience to places for eating and drinking, and public transport

Posted by on 28 Apr. 2019

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4 out of 5
Had a great stay will stay there again very easy to deal with and customer service was great..

Posted by on 27 Dec. 2018

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5 out of 5
Very nice, very affordable hotel close to everything. Very friendly and accommodating staff. A real pleasure to stay here :-)

Posted by on 27 Dec. 2018

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2 out of 5
Very dodgy lift. Goes to the wrong floor and jams between floors. Scary experience. Room was clean enough. Shower screen dangerous as it was very clear glass, could pose a hazard, especially with young or elderly. Hair dryer in bathroom was last tag and tested in 2011 and 2013.

Posted by on 19 Dec. 2018

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1 out of 5
Worst experience ever, we booked and got there and we were not let in.

Posted by on 29 Oct. 2018

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3 out of 5

Posted by on 27 Oct. 2018

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4 out of 5
The room itself was nice, unfortunately the bathroom had unpleasant stale smell. In general it was clean. The curtains did an amazing job of blocking out lights. And amazingly the sound from kings cross was barely audible from our room. Overall a good place.

Posted by , from Sydney on 29 Jul. 2018

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3 out of 5
The room was clean and tidy and there was plenty of hot water. However the lift was not operational for the 6 days we were there and there is only one pillow and a cushion on each bed. The staff were very friendly and helpful. For the price I would return to this hotel.

Posted by , from Brisbane on 13 Jul. 2018

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Property Features

As a guest of Uno Hotel, you'll find a rooftop terrace, tour/ticket assistance, and multilingual staff. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Uno Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Sydney hotel.

  • 36 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (3 km / 1.9 mi)
  • Metro station: Kings Cross Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Uno Hotel offers 36 accommodations with DVD players and coffee/tea makers. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Uno Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard.

  • No cots (infant beds) available
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16.00 per person
  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 25.00 per day
  • Late check-out fee: AUD 20 (subject to availability)
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lido Suites Hotel
  • Lido Suites Hotel Potts Point
  • Lido Suites Potts Point
  • Lido Suites
  • Uno Hotel Hotel
  • Uno Hotel Sydney
  • Uno Hotel Hotel Sydney
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.