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Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel with free breakfast, near Nelson-Atkins Museum of Art

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Lobby
Reception
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Parking available
  • Pool
  • Gym
The current price is AU$350
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

Embassy Suites by Hilton Kansas City Plaza puts you in the heart of Kansas City, steps from Saint Luke's Hospital and within a 10-minute stroll of Kansas City Art Institute. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, 220 West, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. Business amenities include conference space and a business centre. Other amenities include a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this Midtown - Westport hotel include Nelson-Atkins Museum of Art and Crown Center.

What's nearby

  • Nelson-Atkins Museum of Art - 11 min walk - 1.0 km
  • Uptown Theater - 18 min walk - 1.5 km
  • University of Missouri-Kansas City - 19 min walk - 1.7 km
  • Crown Center - 4 min drive - 3.9 km
  • LEGOLAND® Discovery Center - 4 min drive - 4.3 km

Getting around

  • Kauffman Center Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Dave's Hot Chicken - ‬5 min walk
  • ‪Levee Bar & Grill - ‬3 min walk
  • ‪Buzzard Beach - ‬6 min walk
  • ‪Beer Kitchen - ‬7 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

  • 266 guestrooms or units
  • 12 levels
  • Built in 1977
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video game consoles and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,056 reviews
The price is AU$244
includes taxes & fees
5 Oct - 6 Oct
Hilton Kansas City Country Club Plaza

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Kansas City Plaza?

Embassy Suites by Hilton Kansas City Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Kansas City Plaza?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Kansas City Plaza on 14 Sept 2025 start from AU$349.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Kansas City Plaza?

Yep, Embassy Suites by Hilton Kansas City Plaza has an uncovered self car park with in/out privileges for USD 25.00 per night.

Does Embassy Suites by Hilton Kansas City Plaza have a pool?

Embassy Suites by Hilton Kansas City Plaza has an indoor pool.

What makes Embassy Suites by Hilton Kansas City Plaza a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Kansas City Plaza.

Is Embassy Suites by Hilton Kansas City Plaza family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Kansas City Plaza is a hit with families.

Does Embassy Suites by Hilton Kansas City Plaza serve breakfast?

Yeah, visitors speak well of the free buffet brekkie here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Kansas City Plaza?

No, Embassy Suites by Hilton Kansas City Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Kansas City Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Kansas City Plaza?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 286 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 201 out of 1003 reviews
Rating 4 - Poor. 159 out of 1003 reviews
Rating 2 - Terrible. 159 out of 1003 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Loved it! Perfect space!
Stayed 3 nights in May 2025

6/10 Okay

Max

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

Pamela

Liked: Cleanliness, room comfort
The room was clean but the refrigerator did not work at all, there was an empty bottle of conditioner in the bathroom as if housekeeping didn’t bother checking it to see if it had anything in it or not, the hot tub wasn’t even lukewarm, it was also not functioning properly but it was not marked from guest use. The hotel looked nice but for the price i would expect to atleast have functional admenities
Stayed 1 night in Jun 2025

10/10 Excellent

Judy Rose

Travelled with family
Liked: Room comfort
Wish we had room service everyday... The only downside. Breakfast area was not very clean Coffee was really watered down.
Stayed 4 nights in Jun 2025

6/10 Okay

Yvette

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to our room seemed to be kicked in before because it was all splintered at the lock. The bathroom door would not shut unless you slammed it really hard. It needs to be realigned or something unfortunately there was construction all around the hotel so you really couldn’t Walk down sidewalks. We had to walk through the parking lot to get to Westport.
Stayed 1 night in Jun 2025

2/10 Terrible

Shanura

Disliked: Property conditions & facilities
There was something leaking from the pipes onto my car in the parking garage and it is not coming off. We found a vape pen in the pull out sofa!
Stayed 3 nights in Jun 2025

6/10 Okay

Monica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It's mold in the bathroom the shower curtain, wall and ceiling
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Probably not stay here again.

Blood on comforter on bed. Breakfast area dirty. Chairs tables sticky. Food all over floor & tables.
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good place to bring your family, good breakfast arcade stuff for the kids. The pool is okay it was just to cold for being indoor.
Stayed 1 night in Jun 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was noisy & a mess with all the digging going on for the storm sewers. They woke you up in the morning. Weeds everywhere around the property. My curtIns were torn & the shower curtain had black mold on it. The balconies & windows are so dirty you can' see out of them! They ran out of breakfast food every day.
Stayed 6 nights in Jun 2025

2/10 Terrible

Darla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We left the hotel and canceled our stay once we checked out the room. The hotel smelled of must / mold. It was dirty with visible mold. Aron at front desk check in was very nice. We just couldn’t stay. The room smelled like smoke We found a nice hotel elsewhere. Won’t be back there ever !
Stayed 1 night in Jun 2025

2/10 Terrible

Aarika

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Dirty, filthy, no good hotel

So dirty, needs updated so badly. Did I mention it was dirty? The couches and chairs in the rooms are stained, the carpet is gross, the drain in the bathroom has so much gunk in it that it’s going to be clogged before long. I advise everyone to stay somewhere else.
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesn’t meet the expectations of an Embassy Suites Hotel, pricy and Poor quality… I have stayed at Embassy suites La vista nesbraska, Alpharetta Georgia, Portland Oregon and this Kansas City Embassy Hotel is by far the worst…
Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Amenities
Our tub and sink would not drain. The refrigerator was iced over and leaking. We finally had to move rooms:(. The whole hotel was dated and could tell it had not been kept up. When we went down for breakfast a little after seven, there was no milk, orange juice, or pancakes!! This was our first stsy at an Embassy Suites and we were very disappointed.
Stayed 1 night in May 2025

10/10 Excellent

bailey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Mitgh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like the carpet or the black person hair on the bathroom door
Stayed 1 night in Jun 2025

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy, Spring Hill

Liked: Cleanliness
Hotel was nice for an old building. It was clean but could used some updates. Parking is $25/day and not covered or in a safe area. The bartender was rude when we walked in 15 min before they were open. All in all not a bad stay.
Stayed 1 night in May 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in desperate need of updating. It hasnt been updated since it was built which was probably in the 90s. Great location tho.
Stayed 2 nights in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for what we needed.
Stayed 1 night in May 2025

4/10 Poor

Douglas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast was good. Check-in was confusing. We were told we couldn’t come in without a key card but we needed to check-in before getting a key card. ??? The bathroom was the size and condition of a phone booth.
Stayed 1 night in May 2025

8/10 Good

Micah

Stayed 1 night in May 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay at Embassy Suites in Kansas City (220 w 43rd at Missouri) based on the photos and the reputation of the brand, but our experience was deeply disappointing. The pictures online are completely misleading. First, the pool was rundown—definitely not what’s advertised. Our room was in poor condition: wallpaper peeling off the walls, stain carpets, and the bathtub was rusted from a constant water drip that looked like it had been ignored for a long time. As parents, we chose this place in part because of the pool and breakfast amenities, but they ran out of milk and juice at 7:15AM, which meant no cereal for the kids. There were no pancakes or waffles either. We ended up leaving the hotel to find breakfast elsewhere, which was frustrating and inconvenient. My in-laws were traveling with us and their room had even more problems. Their sink and tub weren’t draining. They had to be moved to another room, and the staff literally said, “Hopefully this room works for you?”—not the kind of confidence you want when you’re paying for a comfortable stay. While I feel bad for the staff, who did their best to keep things clean, it’s clear they’re limited by the condition of the hotel. It’s unfortunate when a well-known brand like Embassy Suites allows its properties to deteriorate like this. We feel misled, disappointed, and a bit naive for trusting the brand without digging deeper. Save your money and find somewhere that actually delivers on its promises.
Stayed 1 night in May 2025