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"Be very careful about booking transit hotels. With this particular one, access is only from within the terminal, once you have processed through Immi ... " More

By a verified traveller on Sat 09 May 2015

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Hotel Description

Protea Hotel by Marriott Transit O.R. Tambo Airport places you in the heart of Kempton Park, connected to the airport and steps from International Terminal Duty Free Mall. Highlights at this luxury hotel include in-room free WiFi and LCD TVs.

All 87 rooms feature satellite TV, separate bathtubs and showers, and coffee/tea makers. Nice touches include rainfall showerheads and free toiletries. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Additionally, you'll find a 24-hour business center, free newspapers in the lobby, and gift shops/newsstands.

Within a 30-minute drive of this 4-star O.R. Tambo hotel, attractions include Mall of Africa and Sandton Convention Centre.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Protea Hotel by Marriott Transit O.R. Tambo Airport ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Protea Hotel by Marriott Transit O.R. Tambo Airport

Everyone (3)
1 out of 5

Rubbish

Pros: Nothing
Cons: Everything
Location: No idea as couldn't get outside as per above.
Access to hotel is ridiculous if coming international as we did from Botswana. You can't collect baggage as in transit....can't go through immigration and collect baggage as can't then access hotel!!! A stupid and unaccommodating situation indeed. We had to assume someone would take and hold our bags overnight. No one could tell us the facts everyone we spoke to in trying to access bags and or hotel told us something different. Locating the bags next day, after having to go through immigration and customs was a drama and we weren't allowed access to the airport until we had boarding passes which we couldn't get until 3 hours before our flight.

Posted by , from Australia on 22 Jul. 2018

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Comment from Hotel Management

28 Jul. 2018 by Patricia Morobe

Good Day Warwick Please accept my sincere apology for the poor turn of events which transpired on your last staying with us. Let me also take this opportunity and thank you for taking the time to raise the lapses in service that you received from our property. Please note that when you made the booking before you can click reserve/book the hotel's location and regulations are stated as well as on the confirmation letter you receive after the booking. Please note that when you are in transit or check into our hotel, you wouldn’t be able to retrieve your luggage. As this is not your final destination as you are merely passing through the airport, you are connecting here and will be flying to another country. Therefore the policy is that you don’t collect your luggage or clear customs, the airlines will make sure that your luggage is delivered directly to your final destination. We apologies for any inconvenience you experienced.

3 out of 5

Beware

Pros: We'll never know
Cons: Wotif should make very clear that this hotel can only be accessed once you have checked your luggage and gone through Immigration.
Location: Duty free shopping
Be very careful about booking transit hotels. With this particular one, access is only from within the terminal, once you have processed through Immigration. So far fine. We booked this for the maximum period allowed, 6 hours, as we had an 8 hour wait until our next flight. This became a problem when Emirates Airlines would not allow us to check our baggage through to Dubai and on to Athens until their next outgoing flight had departed - in 4 hours time. We spoke to the hotel, but had no choice but to forfeit the whole prepaid $175, then pay another $50 to leave our luggage in a secure storage whilst we wiled away the afternoon at the hotel across the road. This is despite being Business Class, we could not even access the Lounge as it was on the other side of Immigration. To add insult to injury our outgoing flight to Dubai was late arriving in Dubai and we missed our connection to Athens, thereby also forfeiting our next prepaid overnight hotel in Athens whilst waiting for the flight the next day to an island. But that's another story for Emirates.

Posted by , from Sydney on 9 May 2015

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Comment from Hotel Management

4 Aug. 2018 by Patricia Morobe

Good Day Kayzibuck Thank you for taking the time for the feedback. The hotel is situated inside the international terminal at the O.R.Tambo International Airport. Our hotel is suitable for passengers traveling off an international flight and boarding another international flight. The airport will only allow you into the airport 3 hours before your flight if you stay at a property outside the airport. Your luggage should be tagged to your final destination as you are unable to retrieve your luggage when you are in International Transfers. We apologies for any inconvenience you experienced during your stay at our hotel.

5 out of 5
Pros: Good sized room, no need to go through immigration and customs, more sleep!
Cons: No restaurant, this is OK eat in terminal, but beware temrinal restaurants are close around midnight
Location: Outstanding
Facilities: but no dining in hotel; Value: Affordable; Service: Courteous; Cleanliness: Spick and span;

Posted by , from New Zealand on 23 Apr. 2014

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About the Protea Hotel by Marriott Transit O.R. Tambo Airport

Location Terminal A, Kempton Park, Gauteng 1627

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The luxury Protea Hotel by Marriott Transit O.R. Tambo Airport also features gift shops/newsstands, complimentary newspapers in the lobby, and room service (during limited hours). This 4-star Kempton Park hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 2 levels
  • Built in 1998
  • Business center (24 hours)
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: O.R. Tambo Intl. Airport (JNB) (0.1 km / 0.1 mi)

Room Amenities

Protea Hotel by Marriott Transit O.R. Tambo Airport offers 87 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located inside Terminal A of OR Tambo International Airport. Guests must report directly to the hotel before collecting luggage and clearing customs as they will not be permitted back in the terminal after baggage claim. Only passengers travelling from an international flight and connecting to another international flight will have access to the hotel. Guests will need their boarding pass or e-ticket upon check-in, and only carry-on luggage is permitted.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Protea Hotel by Marriott Transit O.R. Tambo Airport

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • O.R. Tambo Protea Hotel
  • Protea Hotel O.R.
  • Protea Hotel O.R. Tambo Airport
  • Protea Hotel O.R. Tambo Transit
  • Protea Hotel Transit
  • Protea Hotel Transit O.R. Tambo
  • Protea Hotel Marriott Transit O.R. Tambo Airport Kempton Park
  • Protea Hotel Transit O.R. Tambo Airport Kempton Park
  • Protea Transit O.R. Tambo Airport
  • Protea Transit O.R. Tambo Airport Kempton Park
  • Protea Hotel Marriott Transit O.R. Tambo Airport
  • Protea Marriott Transit O.R. Tambo Airport Kempton Park
  • Protea Marriott Transit O.R. Tambo Airport
  • Protea Hotel Transit O.R. Tambo Airport
  • Protea Hotel by Marriott O.R. Tambo Airport Transit
  • Protea Hotel by Marriott Transit O.R. Tambo Airport Hotel
  • Protea Hotel by Marriott Transit O.R. Tambo Airport Kempton Park

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.