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4.2 out of 5

"Relaxed feeling of home and family- everyone was so genuinely friendly and helpful. " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

At Tropical Lodge you'll be within a 20-minute stroll of Warrina Lakes Botanical Garden and Innisfail Temple. Highlights at this motel include free in-room WiFi.

All 27 individually decorated rooms feature flat-screen TVs and safes.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include a free manager's reception, coffee/tea in a common area, and laundry facilities. There's also the convenience of free self parking.

Sights within a 30-minute drive of this Innisfail Estate motel include Australian Sugar Industry Museum and Paronella Park.

Classic Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$79* Per night/room 23 Apr. - 24 Apr.

Private Single Room, Shared Bathroom

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Basic Shared Dormitory

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Standard Double Room with Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Tropical Lodge ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tropical Lodge

Everyone (3) Family (2)
5 out of 5
Relaxed feeling of home and family- everyone was so genuinely friendly and helpful.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Tam

Thankyou very much for kind feedback. We are glad that you enjoyed your stay.

4 out of 5
Beautiful room and facilities and staff were very helpful.

Posted by on 21 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Melissa

Thank you so much. We at the Tropical Lodge are so glad you enjoyed your stay and we can not wait to accommodate you on your return visit to us. Kind Regards Management

4 out of 5
My booking wasnt showing on their system. Couldnt find anyhone in morning and cafe for tropical breakfast was shut.

Posted by on 30 Apr. 2018

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Comment from Hotel Management

29 Jun. 2018 by Melissa

Good afternoon, hopefully you enjoyed your stay when we sorted out your accommodation. There must have been a system error. Office hours are 8am till 8pm Monday to Sunday what time were you looking for someone? The cafe out the front is not run by the Tropical Lodge it is leased out to different owners so we are sorry they were not open to accommodate you for breakfast. We are now offering a Continental Breakfast for an additional $15 per person. Please feel free to contact us if there are any other issues you would like to let us know about. Kind Regards Melissa Manager

4 out of 5

Basically a nice clean room.....

Pros: Cheap, clean,
Location: Short walk into town if you didn't have a car......
It was a good price, a clean small single room, the staff were friendly and quickly showed me all the amenities.

Posted by , from Qld on 3 Mar. 2018

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Comment from Hotel Management

27 Mar. 2018 by Mel

So glad you enjoyed your stay, can not wait to see you back with us.

4 out of 5

Quiet, clean and convenient

Pros: Location, affordable price and cleanliness,
Cons: Maybe a few teabags could be supplied to guests who may want to make a cuppa in the communal kitchen.
Location: A few minutes drive from township.
I’ve enjoyed staying a few times now and haven’t been disappointed. The In-house Indian restaurant was handy and had good food and service too. The rooms are comfortable enough to stay more than one night.

Posted by , from atherton on 22 Feb. 2018

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Comment from Hotel Management

27 Mar. 2018 by Mel

Thank you for your review and we are glad you enjoyed your stay with us. We will make sure we have more teabags out next time. Can not wait to have you back with us again.

Property Features

A free manager's reception is offered daily. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Tropical Lodge. Free self parking is available. A complete renovation of Tropical Lodge was completed in November 2015. Smoking is allowed in designated areas at this Innisfail Estate motel.

  • 1 floor
  • 27 guestrooms or units
  • 2 buildings
  • Built in 1992
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (95.3 km / 59.2 mi)
  • Train station: Innisfail Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Tropical Lodge offers 27 accommodations with safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. This Innisfail Estate motel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen.

  • Communal kitchen access
  • Flat-screen television
  • Refrigerator
  • Safe
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

The motel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 1:00 PM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 1:00 PM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Innisfail Accommodation Centre Motel
  • Accommodation Centre
  • Tropical Lodge Innisfail Estate
  • Tropical Innisfail Estate
  • Tropical Lodge Motel
  • Tropical Lodge Innisfail Estate
  • Tropical Lodge Motel Innisfail Estate
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.