LED TVs with cable channels are featured in all 187 rooms, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like soaking tubs, rainfall showerheads, and bathrobes to enhance your stay. Additionally, free bottled water, safes, and hair dryers are available.
A pampering day can include Swedish massages and Thai massages along with body wraps, body scrubs, and mani/pedis. The restaurant, Faifo Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. River Bar is the hotel's own bar. Enjoy the fitness center, sauna, and pool loungers as well as access to free bike rentals. Business travelers can take advantage of a meeting room and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.
Attractions within a 10-minute walk of this 5-star Hoi An hotel include Hoi An Night Market and Chua Cau.
23 Jun. 2019 by Hotel Royal Hoi An – MGallery
Dear Sir/Madam, Thank you for choosing Hotel Royal Hoi An – MGallery as your residence in Hoi An and thank you for sharing your candid feedback. We would like to extend our deepest apologies that your stay with us was disappointing and that we have failed to provide you with the very high levels of service and facilities for which our hotel is acclaimed. We are sorry to read your review concerning the issue that you have encountered during your stay. We have already reviewed your comments with the management department in order to strengthen our service quality in these aspects. We will do our utmost to improve our standard of service. Should you ever visit Hoi An again in the future, we sincerely hope to have the opportunity to serve you better on your next visit; surely that it would be a nice stay. Yours sincerely, Hotel Royal Hoi An – MGallery.
14 Feb. 2019 by Hotel Royal Hoi An, MGallery by Sofitel
Dear Sir/ Madam, Thank you for your recent stay at the Hotel Royal Hoi An Mgallery by Sofitel. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you and your family back soon. With kind regards, Hotel Royal Hoi An, MGallery by Sofitel
Hotel Royal Hoi An - MGallery offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and complimentary bicycles. There are 2 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Royal Hoi An - MGallery . An airport shuttle (available 24 hours) is available for a fee. This 5-star Hoi An hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Royal Hoi An - MGallery offers 187 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Faifo Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Wa Ka Ku - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
River Bar - This bar overlooks the pool. Open daily.
The Deck - This rooftop bar is located by the pool. Open daily.
The Attic - Onsite lobby lounge. Open select days.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.