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4.4 out of 5

"Location, Views and accomodation. " More

By a verified traveller on Mon 04 Jul 2022

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Hotel Description

Somerset on the Pier Hobart puts you in the heart of Hobart, within steps of Mona Ferry Terminal and Hobart Function and Conference Centre. Highlights at this aparthotel include free self parking, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with digital channels, along with free WiFi, free wired Internet, and a sitting area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include premium bedding, a rainfall showerhead, and slippers. Free newspapers, free local calls, and Netflix are also available. Housekeeping is available once per stay.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also limited parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4-star Hobart Central Business District aparthotel include Lark Distillery and Maritime Museum of Tasmania.

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$205* Per night/room 21 Aug. - 22 Aug.

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Somerset on the Pier Hobart ratings based on 564 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset on the Pier Hobart

Everyone (287) Couples (189) Business (1) Students (1) Family (81)
5 out of 5
Location, Views and accomodation.

Posted by on 4 Jul. 2022

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Comment from Hotel Management

4 Jul. 2022 by Jess

Good afternoon Andrew, Thank you for taking the time to provide your feedback in regards to your recent stay! WOW! A 5 out of 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations during your stay. We do look forward to seeing you again With kind regards Jess "Acting" Guest Service Manager

5 out of 5
Awesome location close to everything needed 👌

Posted by on 28 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by Jess

Good evening Michael, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier. WOW! A 5 out of 5 review! Just perfect! We are thrilled to have exceeded your expectations in every area of your stay! We do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

5 out of 5
Excellent views and location so close to all the restaurants, cruises and Salamanca. Spacious apartments

Posted by on 20 Jun. 2022

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20 Jun. 2022 by Jess

Good afternoon Catherine, Thank you for taking the time to provide your feedback in regards to your recent stay! WOW! A 5 out of 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay! We do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

5 out of 5
Great view of the wharf. Short walk to everything within Hobart. Has everything you would need or want

Posted by on 14 Jun. 2022

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16 Jun. 2022 by Jess

Good afternoon Shane, Thank you for taking the time to provide your feedback in regards to your recent stay! A 5 out 0f 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay. We do look forward to seeing you again soon when in Hobart for an extended break. With kind regards Jess "Acting" Guest Service Manager

5 out of 5
Best location and great views of the harbour. We had an apartment for 5 adults - very comfortable

Posted by on 6 Jun. 2022

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Comment from Hotel Management

7 Jun. 2022 by Jess

Good afternoon Carol, Thank you for taking the time to provide your feedback in regards to your recent stay. WOW! A 5 out of 5 review! We are thrilled to hear that we have exceeded your expectations in every area of your stay! We hope that you enjoyed our perfectly scenic waterfront location and views. We do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

4 out of 5
The property was convenient for bus tours as they were departing nearby. A lack of car spaces if you hire or have own car , you need to park on the street. I found a lack of social activities here , ie A games room for families , pool table , air hockey etc,

Posted by on 20 May 2022

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Comment from Hotel Management

21 May 2022 by Jess

Good evening Daryl, Thank you foe taking the time to provide your feedback in regards to your recent stay. We do have our Guest Lounge with board games and books for Guests to help themselves or use the space for social activities. We are pleased to hear that you enjoyed our perfectly scenic waterfront location and views. We do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

5 out of 5
Best location and view amazing only issue bedroom is not very ventilated so very hot even in winter . Otherwise perfect

Posted by on 16 May 2022

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Comment from Hotel Management

21 May 2022 by Jess

Good evening Julie, Thank you foe taking the time to provide your feedback in regards to your recent stay. We are thrilled to hear that we have exceeded your expectations in every area of your stay. Thank you for the glowing reccommodation! We do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

3 out of 5
We stayed at Somerset on the Pier for one night. The staff were all lovely and helpful, and the room was reasonable although not what I’d expect for the price we paid. A few cons from our stay: - as others have said, the bathrooms are very dated. We also had no hand towel available, which seems a common issue amongst other reviews. We had also been left with 2 conditioners instead of a shampoo and conditioner. None of these things on their own presented a huge issue to us, but as more and more things started to add up, the room became less and less worthy of being valued at the price we paid. - the plug in our bathroom was full of pink mould, and the grout could use a good go over too. Because the bathrooms are so dated, they naturally have started looking a little dirty. Facelift desperately required. - the light in the remote controlled fan above our bed turned itself on at around 3am and 7am - very frustrating and caused both my partner and I to wake on both occasions. - we had the room closest to the street on a Saturday night and could hear noise from the restaurants below until around 11pm and noise from surrounding clubs and pubs until around 4am. - we had a group of young girls stay in the room next to us and they came home in the early hours of the morning and proceeded to talk loudly, thump around their room and invite their friends in and out of the room. Little soundproofing between rooms. Wouldn’t stay again, better options available for price.

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Jess

Good morning Lauren, Thank you for taking the time to provide your feedback in regards to your recent stay with us, so lovely to meet you on check out. Thank for your invaluable feedback about the property, we are disappointed to hear that we didn't exceed your expectations in every area of your stay. We are due for a refurbishment later this year with completion in 2023 for a more relaxed and modern feel. I have addressed the cleanliness concerns with the Housekeeping team. We do look forward to seeing you again in the near future to improve on your recent stay and allow us to serve you better. With kind regards Jess "Acting" Guest Service Manager

3 out of 5

Posted by on 30 Mar. 2022

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5 out of 5
We loved the location also the layout of the room.

Posted by on 27 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by Jess

Good evening Elaine, Thank you for taking the time to provide your feedback, WOW! A 5 out of 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay! We hope that you had a refreshing and relaxing stay and we do look forward to seeing you again soon. With kind regards Jess "Acting" Guest Service Manager

About the Somerset on the Pier Hobart

Location Elizabeth Street Pier, Hobart, TAS 7000

Property Features

Somerset on the Pier Hobart offers its guests concierge services, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The eco-friendly Somerset on the Pier Hobart also features dry cleaning/laundry services, a front desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis. This 4-star Hobart aparthotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Tasmanian Transport Museum Station (9.8 km / 6.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Somerset on the Pier Hobart offers 56 air-conditioned accommodations with washers/dryers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with digital channels and Netflix. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Hobart aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Minibar
  • Television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Somerset on the Pier Hobart offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Car not required
  • Children stay free: Maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 80 per vehicle (one-way)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hobart Pier
  • Pier Hobart
  • Somerset Hobart
  • Somerset Pier
  • Somerset Pier Hobart
  • Somerset Pier Hotel
  • Somerset Pier Hotel Hobart
  • Somerset On The Pier, Hobart Hotel Hobart
  • Somerset On The Pier, Hobart Tasmania
  • Somerset Pier Hobart Apartment
  • Somerset Pier Apartment
  • Somerset on the Pier Hobart Hobart
  • Somerset on the Pier Hobart Aparthotel
  • Somerset on the Pier Hobart Aparthotel Hobart

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.