4.4 out of 5

"While a magic venue, for the price expected a bit more service. Parking was included but availability limited and inconvenient. No luggage Porter whi ... " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

Somerset on the Pier Hobart puts you in the heart of Hobart, within steps of Mona Ferry Terminal and Hobart Function and Conference Centre. Highlights at this property include 2 restaurants, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with digital channels, along with free WiFi, free wired Internet, and an iPod dock. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. Nice touches to enhance your stay include premium bedding, a rainfall showerhead, and free toiletries. A sitting area, a DVD player, and a coffee/tea maker are also available. Limited housekeeping is available.

The restaurant, T42, is open for lunch and dinner. For a drink, you can stop by the apartment's own bar/lounge. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4-star Hobart Central Business District property include Lark Distillery and Sullivans Cove.

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$226 per night

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Somerset on the Pier Hobart ratings based on 469 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset on the Pier Hobart

Everyone (252) Couples (156) Business (1) Students (1) Family (60)
5 out of 5
Excellent location, friendly and helpful staff and very close to restaurants.

Posted by on 20 Feb. 2019

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2 out of 5
Location was great. The booking conditions misleading and the staff were average at best.

Posted by on 20 Feb. 2019

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2 out of 5
Location was good Property is over rated and needs a good paint and carpet replaced Car parking is a joke Overly priced

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Connor

Good afternoon Anonymous, Thank you for leaving a review on Wotif. We are glad to hear that you found our location to your liking.We are disappointed to hear that you were not happy with your overall stay. We are in the planning stage of a refurbishments which will include new carper and we would love to welcome you back to our property when this is done. We do understand our car parking can be difficult for our guests as we are right on the Hobart waterfront. Being in such a prime location does mean that we have limited parking and we do apologise this affected you during your stay. We do hope that you will stay with us again in the future so that we can provide you with a stay that better meets your exceptions. Kind regards, Connor - Guest Service Supervisor.

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Bua

Good morning Anonymous, Thank you for leaving your feedback with us. We trust you enjoyed your stay and thoroughly look forward to welcoming you back to Somerset on the Pier again in the near future. Kind regards, Bua - Guest Service Manager

4 out of 5
As far as the location is concerned, you can't get much better in Hobart. The single let-down of this property is the split-level design of the apartments with the bedroom being effectively in the roof space. The air conditioner is at the lower level and is completely ineffective upstairs. The fans provided don't compensate for this. At this price-point you'd expect better.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Bua

Dear Anonymous, thank you for thaking the time sharing your feedback. We are so pleased to see out locale in Hobart was so ideal for your travels! On your next trip, please do not hesitate to see our team for helpful hints on how to productively circulate the air with the transfer fan as well as the airconditioning. We look forward to your next trip to the Apple Isle. Kind Regards, Bua - Guest Service Manager

4 out of 5
Great location........................................

Posted by on 20 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Bua

Good morning Anonymous, Thank you for leaving your feedback with us. We trust that you had a lovely stay with us and are glad to learn that you found our location was ideal during your stay. Once again, thank you for staying with us. We look forward to welcoming you back to Hobart on another occasion in the near future. Kind regards, Bua - Guest Service Manager

5 out of 5

Posted by on 16 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Bua

Good afternoon Anonymous, Thank you for taking the time sharing your stay experience with us. We appreciate your feedback and are glad to see that you have rated your stay as 5 out of 5. We trust you had enjoyed your stay with us and we look forward to welcoming you back to Hobart again soon. Kind regards, Bua - Guest Service Manager

5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Bua

Good morning Anonymous, Thank you for leaving your feedback with us through Wotif.com! We appreciate your feedback and trust you had a wonderful time down here in Hobart. We hope we do have another opportunity to welcoming you back to Somerset on the Pier Hobart for your next vacation. Kind regards, Bua - Guest Service Manager

2 out of 5
Nice Location. We were not able to get the allocated parking made available. You could very clearly hear what was going on in the room next door. The fan over the bed seemed to have a mind of its own. Keep staring at random times during the night. Air conditioning was very noisy. Very expensive for this room type

Posted by on 7 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Bua

Dear Anonymous, thank you for taking the time to provide us with this feedback and it is great to hear that you found the location so ideal for your time in Hobart. I do apologise if the parking was disapointing and I can understand it can be frustrating. With our beautiful location on the Pier, however we are only allocated a certain number of parks along the busy waterfront area, but we do try to assist guests with 2P overflow parking when required. I would also like to apologise about the maintenance concerns and will certainly bring this up with the team for investigation. I do hope we are able to welcome you back again in the future to raise your stay experience. Kind Regards, Bua - Guest Service Manager

5 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Connor

Good evening Anonymous, Thank you for leaving your feedback with us. We trust you enjoyed your stay with us and thoroughly look forward to welcoming you back to Somerset on the Pier Hobart again soon! Kind regards, Connor - Guest Service Supervisor.

About the Somerset on the Pier Hobart

Location Elizabeth Street Pier, Hobart, TAS 7000

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A round-trip airport shuttle (available 24 hours) is available for a fee. The business-friendly Somerset on the Pier Hobart also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 4-star Hobart apartment is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Hobart, TAS (HBA-Hobart Intl.) (18.6 km / 11.6 mi)
  • Train station: Tasmanian Transport Museum Station (9.5 km / 5.9 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Somerset on the Pier Hobart offers 56 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with digital channels and DVD players. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and a hairdryer. This Hobart apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a limited basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • iPod dock
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

T42 – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Cafe Lola – This Cafe serves breakfast and lunch. Open selected days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 80 per vehicle (roundtrip)
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Somerset Pier Hobart Apartment
  • Somerset Pier Apartment
  • Somerset Pier Hobart
  • Somerset Pier
  • Somerset On The Pier, Hobart Tasmania
  • Somerset On The Pier, Hobart Hotel Hobart

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.