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4.4 out of 5

"Loved the location and the sitting on the balcony watching the boats come and go " More

By a verified traveller on Fri 15 Jan 2021

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Hotel Description

Somerset on the Pier Hobart puts you in the heart of Hobart, within steps of Mona Ferry Terminal and Hobart Function and Conference Centre. Highlights at this aparthotel include free self parking, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with digital channels, along with free WiFi, free wired Internet, and 2 bathrooms. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include premium bedding, a rainfall showerhead, and slippers. A sitting area, free newspapers, and free local calls are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also limited parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4-star Hobart Central Business District aparthotel include Lark Distillery and Maritime Museum of Tasmania.

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$223* Per night/room 26 Jan. - 27 Jan.

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Somerset on the Pier Hobart ratings based on 535 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset on the Pier Hobart

Everyone (279) Couples (179) Business (1) Students (1) Family (71)
5 out of 5
Loved the location and the sitting on the balcony watching the boats come and go

Posted by on 15 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by Jess

Good morning Anonymus, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier, WOW! A 5 out of 5 review! Just wonderful! We are thrilled to hear that we have exceeded in every area of your stay, we hope that you had a refreshing and relaxing stay and enjoyed our perfectly scenic waterfront location and views, we do agree that they are magical. We are so pleased to hear that you found our apartments the ideal home away from home and we do look forward to seeing you again in the near future With kind regards Jess Assistant Guest Service Manager

5 out of 5
Amazing views, great service, roomy accommodation

Posted by on 13 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Jess

Good morning Anonyms, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier Hobart, WOW! A 5 out of 5 review - just wonderful, it was our pleasure to have you staying with us. It was lovely to share your review with the team, we sincerely appreciate your kind words. We are so pleased to hear that you had a refreshing and relaxing stay and enjoyed our perfectly scenic waterfront location and views. We do look forward to seeing you again in the near future With kind regards Jess Assistant Guest Service Manager

5 out of 5

Posted by on 6 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Bua

Dear Anonymous, Thank you for sharing your feedback with us via Wotif. We trust you enjoyed your stay with us and we look forward to welcoming you to Hobart again in the near future. Kind regards, Bua Guest Service Manager

5 out of 5
Very friendly staff. Centrally located and easy to get around. Didn’t really need a car.

Posted by on 2 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by Jess

Good afternoon Minhha, Thank you for you taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier Hobart, WOW! A 5 out of 5 review! Just wonderful! It was our pleasure to have you staying with us, it was lovely to share your review with the team, we sincerely appreciate your kind words. It is wonderful to hear that our waterfront location was very convenient for your exploring. We do hope to see you again in the near future With kind regards Jess Assistant Guest Service Manager

5 out of 5
Beautiful location, very nice room and friendly staff. We will definitely be back

Posted by , from Burnie on 2 Nov. 2020

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Comment from Hotel Management

3 Nov. 2020 by Jess

Good afternoon Alex, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier Hobart, WOW! A 5 out of 5 review! Just wonderful. We are so pleased to hear that you had a refreshing and relaxing stay and soaked up our gorgeous waterfront location and views. We do look forward to seeing you again in the near future to celebrate a special occasion. With kind regards Jess Assistant Guest Service Manager

5 out of 5

Posted by on 14 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Jess

Good afternoon Anonymous, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier Hobart, WOW! A 5 out of 5 review! Just wonderful, we are so pleased to hear that we exceeded in every area of your stay. We do look forward to seeing you again soon to celebrate a special occasion. With kind regards Jess Assistant Guest Service Manager

2 out of 5
Stayed Fri and Saturday night, Unfortunately the mountain side of the Hotel is located across from a nightclub that goes until 4am!! So unless your at the night club, sleep is hard until the music stops! Really disappointed at the location is fantastic..

Posted by , from Launceston on 11 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Jess

Good evening Phil, Thank you for taking the time to provide your feedback in regards to your recent stay here at Somerset on the Pier, we are so pleased to hear that you enjoyed our scenic waterfront location with the everchanging views of Mount Wellington and the boats coming and going. We are pleased to hear that you found the apartments well suited to your needs. We are disappointed to hear that you experienced some external noise during your visit which impacted on what should have been a restful and relaxing experience - we sincerely apologize for the inconvenience caused. We do look forward to seeing you back at the property in the near future, we would be delighted to discuss the room options for a more pleasant experience. With kind regards Jess Assistant Guest Service Manager

5 out of 5

Posted by on 4 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Bua

Dear Anonymous, Than you for your feedback. We trust you enjoyed your stay with us at Somerset on the Pier Hobart. We look forward to welcoming you back again in the near future. Kind regards, Bua

5 out of 5

Posted by on 8 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Bua

Dear Anonymous, Thank you for taking the time sharing your feedback with us. We trust you enjoy your stay and had a lovely time in Hobart. We look forward to welcoming you again in the near furute. Kind regards, Bua Guest Service Manager

4 out of 5
You can't fault the outlook (amazing), the proximity (excellent) or the apartment layout, condition and amenities. I just had a couple of issues. No electric blanket or extra blankets. Noisy heating system in the lounge that didn't quite get warm enough (I have commented from a previous visit). Extended my stay for an extra night and found to my horror that I got locked out as my keycard needed updating. I wish I had been advised of this when I extended my stay as I was standing outside in my PJ's. No apology from the In Resident Manager once she was contacted to let me back in.

Posted by , from Longford on 23 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Bua

Dear Robyn, Thank you for taking the time sharing your feedback with us. I am truly sorry to hear about your unpleasant experiences. Please accept my sincere apologies for the matters as we make every attempt to ensure all our guests have an enjoyable stay, therefore it is disappointing to discover we have failed to do so in this instance. Rest assured that I will be following up with this matter to ensure our high level of service is maintained. We do hope you enjoyed the remainder of your time in Hobart and will be sure to bring up your concerns and have our maintenance team attend to them. If a future stay presents itself, please do not hesitate to contact our friendly team for immediate rectification. Kind Regards, Bua - Guest Service Manager

About the Somerset on the Pier Hobart

Location Elizabeth Street Pier, Hobart, TAS 7000

Property Features

Somerset on the Pier Hobart offers its guests concierge services, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Somerset on the Pier Hobart also features dry cleaning/laundry services, a safe deposit box at the front desk, and an elevator. Limited free parking is available on a first-come, first-served basis. This 4-star Hobart aparthotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Tasmanian Transport Museum Station (9.5 km / 5.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Somerset on the Pier Hobart offers 56 air-conditioned accommodations with washers/dryers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with digital channels and Netflix. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Hobart aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Sitting area
  • Minibar
  • Television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts credit cards and debit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Car not required
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 80 per vehicle (one-way)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hobart Pier
  • Pier Hobart
  • Somerset Hobart
  • Somerset Pier
  • Somerset Pier Hobart
  • Somerset Pier Hotel
  • Somerset Pier Hotel Hobart
  • Somerset On The Pier, Hobart Hotel Hobart
  • Somerset On The Pier, Hobart Tasmania
  • Somerset Pier Hobart Apartment
  • Somerset Pier Apartment
  • Somerset on the Pier Hobart Hobart
  • Somerset on the Pier Hobart Aparthotel
  • Somerset on the Pier Hobart Aparthotel Hobart

You should know

  • Somerset on the Pier Hobart offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.