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Derwent Valley Resort

2.5-star property
34 Lower Road, New Norfolk, TAS 1800 796 370
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3.9 out of 5
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See all 24 Wotif Reviews

"Property was quiet and the staff were very helpful and friendly " More

By a verified traveller on Fri 19 Apr 2019

Points Of Interest

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Hotel Description

At Derwent Valley Resort you'll be within a 20-minute walk of Anglican Church of St Matthew and 2.8 km (1.8 mi) from Derwent Cliffs State Reserve.

Coffee/tea makers and safes are featured in all 60 rooms. Refrigerators and free toiletries are also available. Limited housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

With a stay at this New Norfolk hotel, you'll be 24.8 km (15.4 mi) from Museum of Old and New Art.

Queen Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Penthouse Suite (Queen, Single + Bunk)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Budget Twin With Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Budget Single With Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Budget Double With Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Derwent Valley Resort ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Derwent Valley Resort

Everyone (22) Couples (1) Students (1)
4 out of 5
Property was quiet and the staff were very helpful and friendly

Posted by on 19 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by kat

thank you for choosing to stay with us

2 out of 5
The listing says there’s free wifi but it doesn’t work in the rooms. When confronted, the staff member said to me “you won’t get wifi because the building’s old”. Why is it advertised then? The tv didn’t work either and I didn’t appreciate being phoned the day before I arrived, to be asked what time I would be checking in. I didn’t know, or expect the staff member on the other end of the phone line to tell me she wanted to know because she was attending a Suzi Quatro concert. Unprofessional.

Posted by on 18 Feb. 2019

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4 out of 5
Might be a good idea to separate refugees with other guests

Posted by on 26 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Toni

sorry you feel that way but they are paying guests

3 out of 5
The door to the toilet was hard to open and close. The breakfast was good except that the pastries were left out all day and so didn’t want to eat them. This old building must have a history and would have been good to know the history and make the stay more interesting.

Posted by , from Victoria on 6 Oct. 2018

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Comment from Hotel Management

4 Dec. 2018 by katrina

thank you for staying with us

5 out of 5

Posted by on 25 Sep. 2018

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5 out of 5
Stayed for work and was exactly what I needed . Staff friendly and helpful. Will be staying again soon

Posted by on 27 Mar. 2018

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Comment from Hotel Management

2 May 2018 by Toni

Thank you for your review. We welcome your joining us again.

2 out of 5
I just found the stay not nice due to the resort being the old hospital so it didn't really come close to a resort. It still feels like a hospital. Room was small . But staff were very friendly and approachable.

Posted by on 10 Jan. 2018

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Comment from Hotel Management

7 Feb. 2018 by Toni

Thank you for your review. Yes, we are still renovating to become a true resort. A slow but steady work in progress. I am sorry you did not enjoy your stay.

4 out of 5
Unfortunately there is no wifi in the rooms and the doors are a little bit noisy. The rooms are clean and the staff was helpful

Posted by on 29 Dec. 2017

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Comment from Hotel Management

2 Jan. 2018 by Toni

Thank you for your review, we find it helpful to improve our guest experience.

5 out of 5
Cons: Wifi access in rooms.
Suited my purposes as a lone traveller. Very well presented property.

Posted by on 15 Dec. 2017

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Comment from Hotel Management

21 Dec. 2017 by Toni

Thank you for your kind words, our staff try very hard to accommodate all our guests and their needs.

5 out of 5

Very comfortable

We had a very comfortable stay. The staff were very helpful and extremely accommodating. Will definitely stay there again. Thank you ladies for a great week.

Posted by , from Townsville Queensland on 22 Oct. 2017

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Comment from Hotel Management

15 Nov. 2017 by Toni

Thank you Helen for choosing to stay with the Derwent Valley Resort. It was a pleasure to have you and thank you for your kind words.

About the Derwent Valley Resort

Location 34 Lower Road, New Norfolk, TAS 7140

Property Features

As a guest of Derwent Valley Resort, you'll find a fitness center, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Derwent Valley Resort also features a picnic area, concierge services, and laundry facilities. Self parking is free. This Hobart hotel is smoke free.

  • 60 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 1961
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Boyer Station (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Derwent Valley Resort offers 60 accommodations with safes and complimentary toiletries. Refrigerators and coffee/tea makers are provided. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on a limited basis.

  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derwent Valley Resort New Norfolk
  • Derwent Valley New Norfolk
  • Derwent Valley Resort New Norfolk Tasmania
  • Derwent Valley Resort Hotel
  • Derwent Valley Resort New Norfolk
  • Derwent Valley Resort Hotel New Norfolk
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.