4/10 Poor
Cheryl
Travelled with partner
14 Nov 2023
Disliked: Cleanliness, amenities, property conditions & facilities
After driving all the way up the island VERY disappointed with this resort. Very untidy, messy - looked like the resort was deserted - weeds and long grass everywhere and building looking old and drab. Was your lawn mower and weed eater broken?? Website photos gave false impression.
It is a great concept and location on the beach but the whole resort needs an overhaul - all the activity area were also very unkempt. Very limited dining options - buffet ONLY for dinner and breakfast - and we never eat buffet but had no choice here as no other restaurant option nearby.
Took a long time for checkin but Staff at reception were very helpful and friendly. Didnt appreciate the staff entering our room (3 x times) though without knocking!! Arrived at unit and only had 1 x teabag for 2 x people. Safe was locked and loose - not secured to anything - had to tell the guy who came to unlock it what he had to do to rectify it - he didn't know it needed a 'master key' to unlock. Had group of youths screaming and running around and knocking on our door and running away at 9pm at night and then again waking us at 6.30am talking and laughing loudly outside our unit while rolling joints and smoking.
Not our best choice of accommodation while in New Caledonia.
Cheryl
Stayed 2 nights in Nov 2023
