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Holiday Inn Hartford Downtown Area, an IHG Hotel

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

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Photo gallery for Holiday Inn Hartford Downtown Area, an IHG Hotel

Exterior
Indoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Breakfast and dinner served, American cuisine
Exterior
Reviews
7.2

Good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym

Explore the area

Map
100 East River Drive, East Hartford, CT, 06108
  • Popular LocationConnecticut Convention Center15 min walk
  • Popular LocationXL Center3 min drive
  • Popular LocationXfinity Theatre4 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds (Top Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

East Hartford

At Holiday Inn Hartford Downtown Area, an IHG Hotel you'll be within just a 10-minute stroll of Connecticut River and Mortensen Riverfront Plaza. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The River Walk, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 8195 square feet (761 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this East Hartford hotel include XL Center and Xfinity Theatre.

What's nearby

  • Connecticut Science Center - 12 min walk
  • Connecticut Convention Center - 15 min walk
  • Bushnell Park - 20 min walk
  • XL Center - 3 min drive
  • Xfinity Theatre - 4 min drive

Getting around

  • Hartford Union Station - 8 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 23 min drive

Restaurants

  • ‪Dunkin' - ‬14 min walk
  • ‪Bear's Smokehouse Barbecue - ‬17 min walk
  • ‪Marriott Hartford Downtown - Concierge Lounge - ‬13 min walk
  • ‪Plan B Burger-Hartford - ‬16 min walk
  • ‪Charlie's Pizzeria - ‬18 min walk

About this property

Holiday Inn Hartford Downtown Area, an IHG Hotel

Suburban hotel with fitness centre and 24-hour business centre
Holiday Inn Hartford Downtown Area, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8195 square feet (761 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hartford Downtown Area, an IHG Hotel. Self parking is free.

  • 215 guestrooms or units
  • 8 levels
  • Conference rooms
  • 8195 sq ft of conference space
  • 761 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hartford Downtown Area, an IHG Hotel offers 215 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 18 January 2024 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Downtown Area, An Ihg
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area, an IHG Hotel Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel East Hartford

Frequently asked questions

What is the cancellation policy at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Holiday Inn Hartford Downtown Area, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Yep, Holiday Inn Hartford Downtown Area, an IHG Hotel has a free self car park.

Does Holiday Inn Hartford Downtown Area, an IHG Hotel have a pool?

Holiday Inn Hartford Downtown Area, an IHG Hotel has an indoor pool.

What makes Holiday Inn Hartford Downtown Area, an IHG Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Hartford Downtown Area, an IHG Hotel.

Is Holiday Inn Hartford Downtown Area, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as travel cots in the guestrooms, it's no surprise that Holiday Inn Hartford Downtown Area, an IHG Hotel is a hit with families.

Does Holiday Inn Hartford Downtown Area, an IHG Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Hartford Downtown Area, an IHG Hotel?

No, Holiday Inn Hartford Downtown Area, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hartford Downtown Area, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Hartford Downtown Area, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 121 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Allan, Salisbury

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

4/10 Poor

Ricky

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sascha

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2023

6/10 Okay

Robert, Binghamton

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

alex

Stayed 1 night in Dec 2023