The hotel's restaurant is a nice spot to grab a bite. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of an airport shuttle.
With a stay at this 3-star Old Quarter hotel, you'll be 0.6 km (0.4 mi) from Hoan Kiem Lake.
23 Mar. 2020 by Tommy
Thank you very much for your excellent review. We are so proud of being your accommodation in Hanoi. If we can be your address again next time you are in Hanoi, please send us an email. We’ll be sure to save a room for you. Kind regards.
26 Jun. 2018 by Serene Premier Team
Dear Ida, Thank you so much for spending your time on writing review for us! We are very happy to know that you were satisfied with your stay in our hotel. We wish to have other chances to welcome you back our hotel in your next visit to Hanoi. We do hope that you would recommend our hotel to your friends or family who love to visit Hanoi. Wish you all the best! Serene Premier Team
27 Mar. 2018 by Rose
Dear Valued Guest, Thank you so much for spending your time on writing feedback for us! We are very happy to hear that you enjoyed your stay in our hotel very much! We wish to have another chances to welcome you back our hotel. We do hope you would recommend our hotel to your friends and family who love to visit Hanoi. Wish you all best! Best regards, Rose
17 Mar. 2018 by Emily Do
Dear Valued Guest, Thank you so much for your review! We are very happy to hear that you enjoyed staying with us very much. We hope to have another chances to welcome you back our hotel in your next visit to Hanoi. Best regards, Emily
12 Jan. 2018 by Serene Premier Team
Good morning Sir/Madam, Thank you so much for your review. On behalf of Serene Group, we would like to show our sincere thanks for your staying with us. We are very lucky to having guests like you and we hope to have another chance to welcome you in Hanoi again for a longer time. Thank you so much for your suggestion about our bathroom, we will fix it and give the better service to our guests. We wish you have a nice day! Best regards, Serene Premier Team
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Serene Premier Hotel. Smoking is allowed in designated areas at this 3-star Hanoi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Serene Premier Hotel offers 14 air-conditioned accommodations with computers and minibars. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
Serene Premier Hotel has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Serene Premier Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.