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Golden Lotus Luxury Hotel

3.5-star property
53-55 Hang Trong, Hanoi, 1800 796 370
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4.1 out of 5
Very good!
See all 18 wotif Reviews

"good clean and close to every thing " More

By a verified traveller on Mon 25 Mar 2024

Points Of Interest

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Hotel Description

Golden Lotus Luxury Hotel places you in the center of Hanoi, within a short 5-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a winery, a restaurant, and an indoor swimming pool.

A pampering day can include deep-tissue massages and Thai massages. The restaurant, Lotus Stream restautant, serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Aurora lounge is the hotel's own lobby lounge, serving drinks along with light fare. 1399 square feet (130 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

Lotus Deluxe Double Room, No window

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$81* Per night/room 21 May - 22 May

Luxury Suite City view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lotus Executive Double Room, Window

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lotus Executive Twin Room, Window

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Lotus Family

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Lotus Deluxe Twin Room, No window

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Golden Lotus Luxury Hotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Golden Lotus Luxury Hotel

Everyone (13) Couples (4) Family (1)
5 out of 5
good clean and close to every thing

Posted by on 25 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Customer service

Thank you for your feedback! We're delighted to hear that you found our hotel to be clean and conveniently located close to everything you needed. Providing a comfortable and convenient experience for our guests is our top priority. We look forward to welcoming you back on your next visit

5 out of 5
Very good stay everything terrific.

Posted by on 13 Sep. 2023

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Comment from Hotel Management

14 Sep. 2023 by Customer service

Dear Mr Wotif, Thank you so much for giving a good review of our hotel services. We are also happy that you were satisfied with our hotel. It must be a great encouragement to all staff. Looking forward to seeing you again in the near future. Best wishes!

4 out of 5
Great place to stay, highly recommended.

Posted by on 5 Jul. 2022

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Comment from Hotel Management

5 Jul. 2022 by Victor Lai

Dear Mr JC, Thank you so much for staying at our hotel Golden Lotus Luxury and spending time to give us a good commendation on our services. Your comment is an great encouragement to all staffs for giving more and more professional service. We look forward to seeing you again in the near future!

5 out of 5
Beautiful service, very close to everything. The stone massage in the spa was one of the best I have ever had. Great stay over all for the price

Posted by , from Australia on 14 May 2019

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Comment from Hotel Management

15 May 2019 by Victor Lai - Sales Manager

Dear Mr Tan, Thank you so much for your review. Your satisfaction is our happiness and great encouragement. Look forward to seeing you again in the near future. Best wishes!

3 out of 5
Loved the location of this hotel. However, our sheets had not been changed from the previous occupant, and the overall general cleanliness needs attention.

Posted by , from Canberra, Au on 1 May 2019

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Comment from Hotel Management

8 May 2019 by Victor Lai - Sales Manager

Dear Mr Fi, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a contributing review on our hotel services. We really concern on an issue you mentioned and already checked with our Housekeeping in order to avoid any missing duty to make up guest's room clean everyday. We are so sorry if you have any uncomfort during stay with us. We will fix it all in order to bring as professional services as possible. Hope to see you again in the near future. Best wishes!

4 out of 5
The shower and bathroom could do with a good clean. Decent location, checkin took a while, didn’t go down for breakfast, room was a little small. Main concern was the dirty shower.

Posted by on 1 May 2019

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Comment from Hotel Management

8 May 2019 by Victor Lai - Sales Manager

Dear Sir/Madam, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a comment on our hotel services. Your satisfaction is our happiness and encouragement. We really concern on issue you mention so we will work with HK department to check with the shower and make it clean always. Look forward to seeing you again in the near future. Many thanks and best regards!

4 out of 5
After an error with the booking and a lack of information, the hotel rectified everything in a satisfactory manner and your stay was enjoyable and memorable.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Victor Lai - Sales Manager

Dear Sir/Madam, Thank you so much for your review and high score on our hotel services. We are very happy to have your satisfaction during staying at Golden Lotus Luxury hotel. We did want to give all guests the services and facilities as best as possible. Sometime, we can not avoid some unexpected issues so we hope to have your sympathy as we will try to fix it timely. Look forward to seeing you again in the near future. Many thanks and best regards!

2 out of 5
Over priced Room like a cave Rooftop pool very disappointing Location good but that’s all

Posted by , from Australia on 9 Oct. 2018

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Comment from Hotel Management

9 Oct. 2018 by Victor Lai - Sales Manager

Dear Ms Lucy, Thank you for leaving a review on our hotel service. We respect your idea so we have no any respond for it. Best regards!

3 out of 5
This hotel is all about location. The rooms are small but clean ( unless you go for the junior suite which is very comfortable). Breakfast is downstairs in the basement. It is ordinary but if all you are looking for is some toast and poached eggs it will be fine.

Posted by on 12 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by Victor Lai - Sales Manager

Dear Mr Millsie, Thank you so much for choosing and staying at Golden Lotus Luxury hotel. I am pleased to send the gratitude for your review. We always try to bring the best services to all guests so your satisfaction is our happiness. Look forward to seeing you again in the near future. Many thanks and best regards!

5 out of 5

nice hotel right next to all the action

Pros: every thing you expect in a good hotel
Cons: little things not worth mentioning
Location: prime tourist spot
the best value hotel I have ever stayed at 'right next to all the action beaut room classy hotel .pleasant staff.Would rebook if returning in a flash

Posted by , from Adelaide S.A. on 24 Oct. 2017

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Comment from Hotel Management

4 Nov. 2017 by Victor Lai

Dear Mr Ken, Thank you so much for spending time to give us such a good comment on our hotel services. Your satisfaction is our happiness and help us boost all services better and better. Look forward to seeing you again in the near future. Best regards!

About the Golden Lotus Luxury Hotel

Location 53-55 Hang Trong, Hanoi, 10000

Property Features

A winery is on site. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. An indoor pool, spa services, and a terrace are also featured at the business-friendly Golden Lotus Luxury Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 10 levels
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2012
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up

Room Amenities

Golden Lotus Luxury Hotel offers 50 air-conditioned accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Lotus Stream restautant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Aurora lounge - This lobby lounge serves light fare only. Open daily.

Bar near swimming pool - This poolside bar serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Massages
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Golden Lotus Luxury Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 525000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Golden Lotus Luxury Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 270000–300000 per person
  • Airport shuttle fee: VND 525000 per vehicle (one way)
  • Airport shuttle fee per child: VND 525000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: VND 525000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury
  • Golden Lotus Hotel Hanoi
  • Golden Lotus Luxury Hotel Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Lotus Luxury Hotel Hotel Hanoi

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.