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Eternity Hanoi Hotel

3.5 star property
Hotel with a 24-hour front desk, near Hoan Kiem Lake

Photo gallery for Eternity Hanoi Hotel

Grand View Suite
Breakfast buffet
Staircase
Lobby
Front of property - evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
32 Yet Kieu Street, Hoan Kiem, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪14 min walk‬
  • Hoan Kiem Lake
    ‪16 min walk‬
  • Hanoi Old Town Night Market
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, City View

Family Suite, City View

Family Suite, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand View Suite

Grand View Suite

Grand View Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

Eternity Hanoi Hotel puts you in the heart of Hanoi, within a 20-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant, a bar/lounge and karaoke. .The restaurant, E-Bar, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of train drop-off service. .Within a 30-minute walk of this 3.5-property class Hoan Kiem hotel, attractions include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • Train Street - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km
  • Hoan Kiem Lake - 16 min walk - 1.4 km
  • Hanoi Old Town Night Market - 20 min walk - 1.7 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Hanoi Railway Station - 4 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Bami Bread - ‬2 min walk
  • ‪Minh Ký Dimsum & Noodles 44 Phan Bội Châu - ‬3 min walk
  • ‪Porevol Coffee - ‬1 min walk
  • ‪Duy Anh - Mỳ Vằn Thắn Hủ Tíu Sủi Cảo - ‬2 min walk
  • ‪Bánh mì Hội An - ‬3 min walk

About this property

Eternity Hanoi Hotel

Hotel with a 24-hour front desk, near Hoan Kiem Lake
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. A terrace, karaoke, and tour/ticket assistance are also featured at the business-friendly Eternity Hanoi Hotel. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2009
  • Karaoke
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eternity Hanoi Hotel offers 28 accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (VND 130,000 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • E-Bar

Things to do

  • Bicycle rentals
  • Karaoke
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 600000
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eternity Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: VND 500000 per stay for guests aged under 10 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self-parking fee: VND 130000 per day
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eternity Hanoi
Eternity Hotel
Eternity Hotel Hanoi
7S Eternity Hotel
7S Eternity Hanoi
7S Eternity
Hotel 7S Eternity Hanoi Hotel Hanoi
Hanoi 7S Eternity Hanoi Hotel Hotel
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Eternity Hotel
Eternity Hanoi
Hotel Eternity Hanoi Hotel Hanoi
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Hotel Eternity Hanoi Hotel
Eternity Hanoi Hotel Hanoi
7S Eternity Hanoi Hotel
Eternity Hotel
Eternity
Eternity Hanoi Hotel Hotel
Eternity Hanoi Hotel Hanoi
Eternity Hanoi Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Eternity Hanoi Hotel?

Eternity Hanoi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Eternity Hanoi Hotel?

Yep, Eternity Hanoi Hotel has a self car park for VND 130000 per day.

Is there a free airport shuttle available at Eternity Hanoi Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eternity Hanoi Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Eternity Hanoi Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Eternity Hanoi Hotel?

No, pets and service animals are not allowed.

Eternity Hanoi Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 21 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Mridula

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a very strong sewerage smell in the property. It is an old building. The staff did their best to make rooms comfortable. Breakfast was below average. It was not vegetarian friendly.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Close to train station

I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018

6/10 Okay

PEK HUE

Different room

The actual room is different from the site
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Cameron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Fine place for a few nights

The hotel staff was very friendly. They were helpful and held our bags at checkout because we had a late train. The room was small and the bathroom was not very private, both the toilet and shower had clear glass doors adjacent to the bed. We had some issues with the hot water in our shower. The water to the hotel was shut off without notice twice for several hours. The area is much quieter than the old quarter and is a very quick walk to the train station. The kitchen was located amongst the guest rooms so every morning the room smelled very strongly of cooking food. Often when the AC was on the room would smell strongly of cigarette smoke. Breakfast was only fresh if you went right when it was put out at 7am and there was often very little remaining by 8:30-9am. Overall it was a fine hotel for a few nights.
Stayed 5 nights in Dec 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got an inside room with no window. This was the perfect solution to be able to sleep without any traffic noise. Comfortable soft bed. Breakfast a bit limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Tracey

Liked: Cleanliness, staff & service

Fairly good stay

Staff was really friendly and helpful. The room was ok. The neighborhood was really non welcoming.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Close to train station which is where our airport bus 87 dropped us off. Close enough to old quarter. Hotel had basic amenities. AC worked wonderfully. Breakfast was good. Room was tight.
Stayed 1 night in Jul 2018

8/10 Good

Chih-Ling

Liked: Cleanliness, room comfort

8/10 Good

M, Tokyo, Japan

Liked: Cleanliness, staff & service

Make sure to check whether the room has a heater

Stayed here for 3 nights. Rooms are not small but a bit cold. Unfortunately, the hotel didn't have enough heaters in stock so I only got a heater on the last night. Better check with the staff whether your room is equipped with a heater in advance. Winters are short and not very cold but due to the humidity, it feels a bit cold. It should be fine in the summer.
Stayed 3 nights in Feb 2018

8/10 Good

Lok

Liked: Staff & service
Stayed 4 nights in Feb 2018

6/10 Okay

Su

Liked: Cleanliness, staff & service
Good staff & great info for Halong 1 day Trip & nearby restaurants & building
Stayed 1 night in Dec 2017

6/10 Okay

Matija, London

Liked: Staff & service

Decent hotel

The hotel was decent enough for a 1 night stay, but a longer stay would have not been pleasant. The rooms were very damp and sheet dirty / stained. The staff, on the other hand, was superb and extremely helpful.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel by train station.

This is not old town, but if you want to be by the train station or the hanoi hilton, then stay here.

10/10 Excellent

Daniel S, NZ, Matamata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot fault the place

Hotel was excellent, room was clean and staff were very helpful. The breakfast was above expectations . I would certainly stay there again without hesitation. They booked our night train for us and let us store our bags for the day including our friends bag who didnt stay at the hotel, they even greated us with water when we came back to pick up our bags. Best place i have stayed in Vietnam. Short walk to the train station. And only about 15 min walk to the old quarter. 10/10. Upgraded us on arrival aswell.

8/10 Good

Chung Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, 5 minutes from train station

Found this hotel at very last minute because we had to check out from the previous hotel at noon and wanted a place to stay and take shower before our 12hrs night train to Hue. Staff was very friendly and gave us a free upgrade since we were not going to stay overnight. Room was clean but hot water were little weak, but did had a good nap before the hard sleep overnight train though. For this price it worked perfectly for our purpose, it was just 5 min walk from train station and there were many local food to choose just around the corner. Highly recommended for traveller that looking for a place to take some rest and shower before catching the night train.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near Hanoi train station

We needed a place for one night near the train station. It was fine for us. No problems.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very close to old quarter and clean

Stay was great. breakfast was good and the service was great.

10/10 Excellent

Joshua, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel staff