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 Hanmer Springs •1 Room
 Hanmer Springs • 1 Room
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Hanmer Springs Retreat

4.5-star property
35 Hanmer Springs Road, Hanmer Springs, 1800 796 370
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4.3 out of 5
Very good!
See all 377 wotif Reviews

"We booked last minute for a one night stay and found it was great. Nice staff, breakfast was included and rate was very reasonable. Would recommend fo ... " More

By a verified traveller on Sat 30 Sep 2023

Points Of Interest

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Hotel Description

A luxury stay in Hanmer Springs awaits you at Hanmer Springs Retreat. Within steps you'll find A Maze N Golf and Hanmer Springs Thermal Reserve within a 10-minute stroll. Highlights at this family-friendly motel include a restaurant, and in-room kitchenettes and free WiFi.

The steakhouse, Five Stags Hanmer Springs, serves local and international cuisine and is open for breakfast and dinner. Bar is the motel's own sports bar, serving drinks along with dinner and light fare. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. English breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Hanmer Springs motel include Chisholm Park and Conical Hill Walkway.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$107* Per night/room 8 Oct. - 9 Oct.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Studio, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hanmer Springs Retreat ratings based on 377 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanmer Springs Retreat

Everyone (173) Couples (122) Family (65)
5 out of 5
We booked last minute for a one night stay and found it was great. Nice staff, breakfast was included and rate was very reasonable. Would recommend for any length visit.

Posted by on 30 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Saurabh

Thank you David for the lovely review. It is because of guests like you that we love what we do. Thank you for your thoughtful gift!

5 out of 5
Spacious rooms

Posted by on 27 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Saurabh

I appreciate you writing us a 5-star review! We are SO happy that you loved our rooms, especially for your family travel. We can't wait to host you again soon!

5 out of 5
Staff were Verry helpful . Wheelchair friendly

Posted by on 18 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Saurabh

Thank you for sharing your experience. We're so happy to see that saurabh hit the mark with his attentive service. We love to see 5/5 and thank you for taking the time to leave a review. We hope to welcome you back again soon!

5 out of 5
Really nice restaurant and bar, delicious breakfast, spacious rooms, great place to stay

Posted by on 27 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by Saurabh

Thank you so much for your review. . We so appreciate knowing you enjoyed your time here and also that you took advantage of eating at Five Stags. Thanks for your kind words and we wish you safe travels

5 out of 5
Amazing views of the mountains from the windows of some units (snow in winter-spring). Glorious.

Posted by on 24 Aug. 2023

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Comment from Hotel Management

25 Aug. 2023 by Saurabh

Thank you for sharing about your recent stay. From our friendly and welcoming team members, to our panoramic mountain views and enjoyable on-site dining options, we're thrilled to see you had a great experience. It was a pleasure to have you as our guest and we hope to welcome you back again the next time your travels bring you to hanmer springs

4 out of 5
Nice big rooms and friendly staff

Posted by on 14 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Saurabh

Thank you for your kind words about our staff and hotel. From our central location to our beautiful mountain views, we're so happy to see you enjoyed your experience. We love to be considered your home away from home and look forward to welcoming you again the next time your travels bring you to hanmer springs

4 out of 5
Good property, easy walk to town centre, with reasonable dining options.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by Saurabh

Thank you for sharing about your recent stay. From our friendly and welcoming team members, to our location, panoramic mountain views and enjoyable on-site dining options, we're thrilled to see you had a great experience. It was a pleasure to have you as our guest and we hope to welcome you back again the next time your travels bring you to hanmer springs

5 out of 5

Posted by on 15 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Saurabh

Thank you for writing us a 5-star review! We're so happy that you found us :)we hope to welcome you again whenever your travels bring you back to hanmer springs

5 out of 5
Great room, loved the big bath. The food was delicious and the staff were friendly

Posted by on 13 Jul. 2023

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Comment from Hotel Management

15 Jul. 2023 by Saurabh

Thank you for your valuable feedback. We appreciate your compliments and look forward to welcoming you back! Best Regards, Hanmer Spring Retreat

4 out of 5
Staff were very courteous. It’s only a 5-10 min walk into central Hamner Springs. The 5 stage restaurant and bar next door was great

Posted by on 9 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Saurabh

Thank you for your kind words about our staff and hotel. From our central location to our beautiful mountain views, we're so happy to see you enjoyed your experience. We love to be considered your home away from home and look forward to welcoming you again the next time your travels bring you to hanmer springs

About the Hanmer Springs Retreat

Location 35 Hanmer Springs Road, Hanmer Springs, 7334

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. Public spaces have free WiFi. Event space at this motel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Hanmer Springs Retreat. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs motel.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2000
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations at this 4.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:30 AM.

Five Stags Hanmer Springs - Overlooking the garden, this steakhouse specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.

Private function Bar - This cocktail bar serves dinner and light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 11:30 AM
  • Monday - Sunday: 2:30 PM - 6:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 11:30 AM
  • Monday - Sunday: 2:30 PM - 6:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Children stay free - maximum age 4
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hot Springs Motor Lodge Hanmer Springs
  • Hot Springs Motor Lodge
  • Hot Springs Motor Hanmer Springs
  • Hot Springs Motor
  • Hot Springs Motor Hotel Hanmer Springs
  • Hanmer Springs Retreat Hotel
  • Hanmer Springs Retreat Motel
  • Hanmer Springs Retreat Hanmer Springs
  • Hanmer Springs Retreat Motel Hanmer Springs

You should know

  • Hot springs access available from 10:00 AM to 6:00 PM.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.