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3.7 out of 5

"We stayed 2 nights with our teenage children. The room was very large with plenty of room for our many large bags. Restaurant was good. Breakfast ok ... " More

By a verified traveller on Tue 18 Apr 2017

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Hotel Description

At Greens at Gretna, you'll be 8.1 km (5 mi) from The Devil's Porridge and 14.5 km (9 mi) from The Sands Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with digital channels are featured in all 38 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Additionally, room service, hair dryers, and phones are available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Other amenities include wedding services, luggage storage, and an elevator. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM.

Places within a 15-minute drive of this 3-star Gretna hotel include Walby Farm Park and Thomas Carlyle's Birthplace.

Greens at Gretna ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Greens at Gretna

Everyone (3)
4 out of 5

Short stay family

We stayed 2 nights with our teenage children. The room was very large with plenty of room for our many large bags. Restaurant was good. Breakfast ok but limited choices compared to some buffets. They were very good at accommodating my Gluten free daughter.

Posted by , from Australia on 18 Apr. 2017

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5 out of 5
Pros: Location and size of room.
Great hotel in a convenient place on the journey south.

Posted by on 1 Sep. 2016

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Comment from Hotel Management

5 Sep. 2016 by Alan

Thank you for your feedback. Im delighted you have found Greens in a great location on your travels. Kind Regards, Alan.

2 out of 5

Confused accomodation, ordinary restaurant

Pros: Location
Cons: Complete overhaul required and a big lesson in customer service
Location: The shopping outlets were great. Don't trust the website address though as the hotel front is on a completely different road.
Greens at Gretna needs some interior decorating intervention, I'm not sure what theme they are going for but gives a somewhat confused appearance (chain curtains???) Our room was spacious and clean but the beds were saggy and well in need of replacement, the hairdryer on the wall didn't work and when I told reception on checkout they then decided to let me know about the hairdryer in the drawer. Our experience of the restaurant was substandard to say the least, I have no issue with a post public holiday buffet but the quality of the desserts was appalling and the fact that when asked for a plate (several requests) they were bought out unwashed. Lots of staff even a manager mulling around but the plates were never topped up there were dirty towels strewn around the cleaning station and we were expected to know that the soup was coming from the kitchen not the buffet. Overall a disappointing stay for our first time at Gretna

Posted by , from Melbourne on 5 Jan. 2016

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Comment from Hotel Management

12 May 2016 by Alan

Thank you for this feedback. Your comments have been shared with our team. We hope we have the opportunity to welcome you back to Greens in the future. Kind Regards, Alan.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Greens at Gretna also features a garden, room service (during limited hours), and an elevator. Free self parking is available. This 3-star Gretna hotel is smoke free.

  • 38 guestrooms or units
  • 2 conference rooms
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Glasgow International Airport (GLA) (149.4 km / 92.8 mi)
  • Train station: Gretna Green Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Greens at Gretna offers 38 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Telephone
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Onsite venue - restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 for adults and GBP 6.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Greens Gretna
  • Greens Gretna Hotel
  • Greens Gretna
  • Garden Hotel Gretna Green
  • Greens at Gretna Hotel
  • Greens at Gretna Gretna
  • Greens at Gretna Hotel Gretna
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.