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4.2 out of 5

"The staff were extremely friendly and efficient. " More

By a verified traveller on Mon 12 Apr 2021

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Hotel Description

At Surf Street Motel you'll be 0.3 km (0.2 mi) from Nobby Beach and 3.2 km (2 mi) from Pacific Fair Shopping Centre. Highlights at this motel include in-room free WiFi and LED TVs.

You can enjoy TVs with digital channels, and all 8 rooms feature free bottled water, ceiling fans, and hair dryers. Refrigerators and microwaves make in-room dining convenient. Desks and free toiletries are also available. Limited housekeeping is available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find a picnic area, tour/ticket assistance, and luggage storage. There's also the convenience of free self parking.

With a stay at this 3-star Mermaid Beach motel, you'll be 3.3 km (2.1 mi) from The Star Gold Coast and 4.5 km (2.8 mi) from Surfers Paradise Beach.

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$110* Per night/room 12 May - 13 May

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Surf Street Motel ratings based on 166 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Surf Street Motel

Everyone (90) Couples (44) Business (2) Family (28)
4 out of 5

Posted by on 18 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Debra

Thank you for your review. Please stay again.

5 out of 5
The staff were extremely friendly and efficient.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

12 Apr. 2021 by Debra

Thank you for taking the time to place your review. I do hope you can stay again sometime as Nobbys is such a great part of the GC.

5 out of 5
Clean room and friendly and helpful owner.

Posted by on 6 Mar. 2021

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Comment from Hotel Management

6 Mar. 2021 by Debra

Thank you for taking the time to place your review as it does help us understand our customers. Nobbys is such a great part of the GC. I do hope you can stay again sometime.

5 out of 5
Debra was lovely to deal with and nothing was too much trouble. The room was exactly what we wanted and was clean and well presented. So close to the beach and pacific fair. Will definitely be back

Posted by on 21 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Debra

Thank you so much for taking the time to place your review as it does help us understand our customers. I agree Nobby's is a great part of the GC and still plenty for you to explore on your next visit. Safe Travels

4 out of 5
The motel was lovely, clean and cozy, just what you need for an overnight stay or 2. Great location and friendly owner.

Posted by on 7 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by Debra

Thank you so much for placing your review as it really does help us understand our customers. Nobbys is such a great part of the GC. Hope you can stay again.

4 out of 5
A little traffic noise, but bearable. It is obviously on a main road after all!

Posted by on 8 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by Debra

Thank you for taking the time to place your review. Your feedback is much apricated. I do hope you can stay again in the future.

4 out of 5
Nice and close to the beach, nice outside sitting areas

Posted by on 23 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Debra

Thank you for taking the time to place your review. Yes Nobbys is a great part of the GC. Hope you can stay again sometime.

4 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Debra

Thank you for taking the time to place your review. I hope you are able to stay again sometime as Nobbys is such a great part of the GC.

5 out of 5
Lady at front reception was very friendly and offered advice for local attractions. Location is great - Walking distance to Nobby's restaurants. Close Uber to Burleigh or Broadbeach. Parking for one vehicle. Beds are clean and comfortable enough for a night. Fridge and tea/coffee and biscuits provided. A great place to stay and value for money. Would stay here again.

Posted by on 27 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Debra

Thank you so much for taking the time to place your review. It really does help us know what our guests want. I agree, Nobbys is such a great part of the GC, Hope you can visit again sometime.

5 out of 5
Neat and tidy well presented. Very comfortable. Easy to find.

Posted by , from Chinchilla on 2 Aug. 2020

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Comment from Hotel Management

2 Aug. 2020 by Debra

Thank you Ashley, Thank you for taking the time to send you review. It does help us. I hope you enjoyed your time exploring around Nobbys. Is such a great part of the GC. Safe travels.

Property Features

Surf Street Motel offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3-star Gold Coast motel.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (15.7 km / 9.8 mi)
  • Train station: Varsity Lakes Station (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Surf Street Motel offers 8 air-conditioned accommodations with complimentary bottled water and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 60-cm LED televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 9:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Surf Street Motel Mermaid Beach
  • Surf Street Motel
  • Surf Street Mermaid Beach
  • Surf Street Motel Gold Coast/Mermaid Beach, Australia
  • Australia
  • Surf Street Motel Motel
  • Surf Street Motel Mermaid Beach
  • Surf Street Motel Motel Mermaid Beach
  • Surf Street Motel Gold Coast/mermaid Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Surf Street Motel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.