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Hilton Surfers Paradise Residences

4-star property
6 ORCHID AVENUE, 0, Gold Coast, QLD 1800 796 370
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3.9 out of 5
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See all 264 Wotif Reviews

"Great location, had everything we needed. Pool area lovely. " More

By a verified traveller on Sat 29 Feb 2020

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Hotel Description

Hilton Surfers Paradise Residences puts you in the heart of Gold Coast, connected to a shopping center and within steps of popular attractions like Cavill Avenue and Timezone. Highlights at this luxury hotel include 3 outdoor swimming pools, 5 beach bars, and a full-service spa.

All 220 rooms feature LCD TVs with cable channels, and you can enjoy washers/dryers, 2 bathrooms, and balconies. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, dining areas, sitting areas, and 24-hour room service are available. Weekly housekeeping is available.

A relaxing visit to Eforea Spa by Hilton can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The seafood restaurant, Catch Restaurant, is open for breakfast and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, health club, spa tub, and sauna. 10764 square feet (1000 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a short walk of this 4-star Surfers Paradise hotel include Chevron Renaissance and Surfers Paradise Beach.

Hilton Surfers Paradise Residences ratings based on 264 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Surfers Paradise Residences

Everyone (207) Couples (8) Family (33) Other (1)
4 out of 5
Great location, had everything we needed. Pool area lovely.

Posted by on 29 Feb. 2020

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4 out of 5
Parking was a little confusing. Delays when waiting for elevators. Room was was clean and comfortable. Desk staff were friendly. Pool bar shut 3pmish when a lot of people around the pool which seemed a little odd.

Posted by on 16 Feb. 2020

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3 out of 5
Location, amenities and late check-in and easy Check in and out.

Posted by on 2 Feb. 2020

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3 out of 5

Posted by on 1 Feb. 2020

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5 out of 5
The dryer needs to be replaced as it made strange clunking sounds, and would stop and not go for any reason. When we asked for it to be looked at it was - so no complaints on the service

Posted by on 1 Feb. 2020

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1 out of 5

Posted by on 30 Jan. 2020

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3 out of 5
Hi we stayed on Australia Day weekend. It was very busy. We had asked for early check in & when we got there we had to wait 2 hrs to go to our room as miscommunication. The lifts were very busy & slow. The room had an amazing view, comfy beds, great showers but looked a little worn. There were stains etc. we still had a great night but thought for price would of been a bit better.

Posted by on 26 Jan. 2020

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5 out of 5
Wonderful stay in a Two bedroom Sky High Apartment with amazing ocean views. Apartment was spotlessly clean and kitchen well equipped. Facilities were excellent and the staff were so accommodating and friendly. The hotel itself is smack bang in the middle of Surfers, everything you could need at your doorstep. There is a wait for the lifts at times but it’s only a few minutes. Choose a high floor to avoid any street noise. All round fabulous stay.

Posted by on 24 Jan. 2020

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5 out of 5

Posted by on 23 Jan. 2020

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2 out of 5
Over populated, had to wait ages for a lift. and squeeze in with others, extremely hot.

Posted by , from Toowoomba on 22 Jan. 2020

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About the Hilton Surfers Paradise Residences

Location 6 ORCHID AVENUE, 0, Gold Coast, QLD 4217

Property Features

Hilton Surfers Paradise Residences offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 beach bars and 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the luxury Hilton Surfers Paradise Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 220 guestrooms or units
  • 70 levels
  • 2 buildings
  • 5 bars on the beach
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Surfers Paradise Residences offers 220 accommodations with washers/dryers and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay movies. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gold Coast hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include laptop-compatible safes, safes, and phones. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.

Catch Restaurant - This seafood restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Food Store - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Residences
  • Hilton Residences Hotel Surfers Paradise
  • Hilton Surfers Paradise Residences
  • Surfers Paradise Residences
  • Hilton Surfers Paradise Residences Hotel
  • Hilton Surfers Paradise Residences Gold Coast
  • Hilton Surfers Parase Resince
  • Hilton Surfers Paradise Residences Hotel
  • Hilton Surfers Paradise Residences Gold Coast
  • Hilton Surfers Paradise Residences Hotel Gold Coast

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.