4.4 out of 5

"The staff was extremely friendly and was trying to make our stay as comfortable as possible. The apartment was just the right size for a family with e ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Hilton Surfers Paradise Residences. Within steps you'll find Cavill Avenue and Surfers Paradise Beach within a 15-minute stroll. Highlights at this family-friendly hotel include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

LCD TVs with cable channels are featured in all 215 rooms, and you can enjoy washers/dryers, balconies, and sofa beds. 24-hour room service is available and kitchens come with fridges, microwaves, and hobs, so in-room dining is easy. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Dining areas, sitting areas, and WiFi are also available.

A day of pampering at eforea SPA AT HILTON can include massages and body wraps along with access to the sauna. The restaurant, Catch Restaurant, is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, health club, spa tub, and sauna. Business travelers can take advantage of a conference centre, meeting rooms, and limo/town car service. Additionally, you'll find WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 30-minute drive of this 5-star Surfers Paradise hotel, attractions include Sea World and Warner Bros. Movie World.

One Bedroom Residence

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$240 per night

Four Bedroom Deluxe Residence

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 4 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Deluxe Ocean View Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Residence Weekly Service

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Deluxe Ocean View Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hilton Surfers Paradise Residences ratings based on 1,005 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Surfers Paradise Residences

Everyone (606) Couples (84) Students (1) Family (313) Other (1)
4 out of 5
Pictures on the Wotif sight did not accurately reflect the room that we booked. I spoke to the manager of the hotel as the room layout made it feel a lot smaller and not nearly as luxurious. The manager kindly showed us another room with a better layout (still not as good as the pictures but it was the only one left). It was much better so we took it. They then organized for the concierge to bring all of our belongings to the new room. The staff here were very helpful and friendly and as such I would highly rate this place. But be aware the 3 bedroom rooms have numerous different layouts and some are not all the good. Hotel was well positioned, staff were great and the room was clean.

Posted by , from Gold Coast on 5 Nov 2018

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4 out of 5
We had a great stay. Breakfast was fantastic, room was comfortable facilities where clean, staff where very friendly

Posted by , from AUS on 30 Oct 2018

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4 out of 5
Central to everything and the buffet breakfast was amazing. Not to mention the views were amazing! Thank you Hilton!

Posted by , from Brisbane, QLD on 29 Oct 2018

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1 out of 5
- room was outdated even though built in 2012 - room smelt as soon as you walked in; stench of grease - beds were uncomfortable - we had a flight in

Posted by on 29 Oct 2018

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3 out of 5
Can be noisy at night. Slow lifts. No toothbrush kit, BYO Vanity sink slow to drain / seems blocked Location is best for beach, also a nice food court adjacent hotel. Mostly Asian flavours.

Posted by , from Brisbane on 28 Oct 2018

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3 out of 5
Beautiful and amazing The only thing I didn’t like was on how soft the pillows were But overall would recommend this hotel to anyone

Posted by , from North Stradbroke island on 28 Oct 2018

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4 out of 5
Stunning views from our apartment, and so much space - great for a family. Only issue I had was on certain days the housekeeping staff were a bit lax with servicing our room - leaving dirty plates on the kitchen bench, forgetting to replace face washers, not vacuuming up crumbs from our baby eating a biscuit on the floor etc.

Posted by , from Newcastle NSW Australia on 23 Oct 2018

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5 out of 5
Close to main areas. Lovely hotel. Pools a little cold in temperature

Posted by on 20 Oct 2018

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3 out of 5
Nice place to sleep but not good value. Service appartment we stayed in had many technical issues with TV and dryer... WiFi was sub standard and totally unusable at times. Beds OK but sofa couch is only for very small children.

Posted by , from Melbourne on 17 Oct 2018

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5 out of 5
Fantastic view from the balcony,close to everything & great location 👍

Posted by , from Sydney on 12 Oct 2018

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About the Hilton Surfers Paradise Residences

Location 6 Orchid Avenue, Surfers Paradise, QLD 4217

Property Features

Hilton Surfers Paradise Residences offers its guests a full-service spa, 3 the outdoor swimming pools, an indoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a limo/town car service and meeting rooms. A kid's pool, a hot tub, and a sauna are also featured at the luxury Hilton Surfers Paradise Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star Surfers Paradise hotel.

  • 215 guestrooms or units
  • 2 buildings
  • 2 bars or lounges
  • 5 conference rooms
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.7 km / 19.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Surfers Paradise Residences offers 215 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Films for purchase
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Catch Restaurant – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

The Food Store – This Cafe only serves light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to make arrangements.

Airport transport is offered during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Surfers Paradise Residences Hotel
  • Hilton Residences Hotel
  • Hilton Surfers Paradise Residences
  • Hilton Residences
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences

You should know

  • Hilton Surfers Paradise Residences offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.