Skip to main content
Beginning of main content

"The room wasn’t anything like the pictures on the website and the curtains had mold on them and parts of the appartments were broken and the mattress ... " More

By a verified traveller on Mon 26 Apr 2021

Enter dates to see availability

Hotel Description

Aloha Apartments places you steps from Surfers Paradise Beach and within a short 5-minute stroll of Centro Surfers Paradise. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and a spa tub.

Each apartment is individually decorated and features free WiFi, a TV, and a coffee/tea maker. A refrigerator and a microwave make in-room dining convenient. A hair dryer and an iron/ironing board are also available. Limited housekeeping is available.

Enjoy the outdoor tennis court, sauna, and kids' swimming pool as well as access to a playground. Additionally, you'll find free WiFi in public areas, a garden, and barbecue grills. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include Timezone and Cavill Avenue.

Standard Apartment, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, City View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Aloha Apartments ratings based on 51 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Aloha Apartments

Everyone (25) Couples (10) Family (11)
3 out of 5
The room wasn’t anything like the pictures on the website and the curtains had mold on them and parts of the appartments were broken and the mattress was awful

Posted by on 26 Apr. 2021

Was this review helpful to you?
2 out of 5
All the queen ocean view apartments on the website showed the rooms to have laundry and cooking facilities. I booked a 10might stay with this in mind. I got nothing but a microwave and kettle. No where to wash my clothes whilst I stayed. The room gets serviced once a week, o was given one and a bit rolls of toilet paper which ran out whilst I was there - this was not replenished during my “room service” There are signs telling you to clean your bins out daily - but you’re only given one garbage bag ..: Overall the price I paid was excellent but the fact my room was a major let down and not as advertised was a very big disappointment. I also had to pay to have a car park under the building FYI

Posted by on 24 Apr. 2021

Was this review helpful to you?
4 out of 5
We enjoyed the location and view and was a bonus to the restaurant down stairs

Posted by on 8 Apr. 2021

Was this review helpful to you?
3 out of 5
The price and location to Cavill Mall and the beach was great. The negatives were: - the room next to us was cooking some really smelly foods. - only 3 sachets of coffee were provided for 2 nights stay for 2 people - there were small ant/bugs throughout the unit.

Posted by on 7 Apr. 2021

Was this review helpful to you?
2 out of 5
Room old and out dated single bed no sheets on it no towels for the kids

Posted by , from Brisbane on 5 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2020 by Aloha Apartments

Good Morning Damien Thankyou for your review , as of today we are under new Management & Have taken your comments on board We invite you to stay again to see the improvements as our guest satisfaction is important us Regards The Team Aloha Apartments

2 out of 5
Not what was pictured in the description. Dirty, noisey, no air conditioning . The water pressure was all but zero. Hardly what you would call a shower.

Posted by on 19 Feb. 2020

Was this review helpful to you?
4 out of 5

Posted by on 2 Feb. 2020

Was this review helpful to you?
3 out of 5
The property was clean and served its purpose but it was dated and the room was basic

Posted by on 19 Jan. 2020

Was this review helpful to you?
1 out of 5
Absolutely terrible. Will never stay again. No aircon, bathroom door doesn’t close, towel rack broken, light faulty, lounge covers filthy, mould throughout shower to name a few. Absolutely would never recommend anyone to stay here

Posted by on 18 Jan. 2020

Was this review helpful to you?
3 out of 5
Would stay here again, but the apartment needs a refresh, get rid of some furnishings to make it less cluttered, good value and great location

Posted by on 17 Jan. 2020

Was this review helpful to you?

Property Features

There's a restaurant on site. WiFi is free in public spaces. Aloha Apartments offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. A sauna, tour/ticket assistance, and barbecue grills are also featured at Aloha Apartments. Parking is available for a fee. This 3.5-star Gold Coast aparthotel is smoke free.

  • 30 guestrooms or units
  • Dining venue
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Coolangatta Airport (OOL) (30.9 km / 19.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aloha Apartments offers 30 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Aloha Apartments has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloha Apartments Surfers Paradise
  • Aloha Apartments
  • Aloha Surfers Paradise
  • Aloha Apartments Aparthotel
  • Aloha Apartments Surfers Paradise
  • Aloha Apartments Aparthotel Surfers Paradise
url importing http://www.wotif.com/Gold-Coast-Hotels-Aloha-Apartments.h9870113-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gold-Coast-Hotels-Aloha-Apartments.h9870113-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-Aloha-Apartments.h9870113-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.