4.0 out of 5

"Nice as usual. Nice and convenient location. Nice food and staff " More

By a verified traveller on Wed 19 Jul 2017

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Hotel Description

At Emerald Western Gateway Motel you'll be within just a 15-minute stroll of Emerald Hospital and Central Highlands Visitor Information Centre. Highlights at this motel include a restaurant, free self parking and a bar/lounge.

Free WiFi, TVs and coffee/tea makers are featured in all 108 rooms. In-room dining is easy with amenities like fridges and room service. Ceiling fans, hairdryers and free toiletries are also available. Limited housekeeping is available.

This smoke-free motel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities and luggage storage. Cooked-to-order breakfast is available on weekdays between 5:30 AM and 11:00 AM.

Places within a 15-minute walk of this 3.5-star Emerald motel include Emerald Golf Club and Wally McKenzie House.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$110 per night

Superior Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Emerald Western Gateway Motel ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Western Gateway Motel

Everyone (7) Couples (3)
4 out of 5
Nice as usual. Nice and convenient location. Nice food and staff

Posted by on 19 Jul. 2017

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4 out of 5
This is one of the best places we have stayed in and staff especially young Annabelle,who went out of her way to help us out.Thank you

Posted by on 7 Jan. 2017

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4 out of 5

Modern hotel room

Great host. Quiet area with ample parking. Modern, clean and tidy hotel close to local shops, cinema and restaurants.

Posted by , from K on 6 Sep. 2016

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4 out of 5

Retro Apartments Good for a weekend away

Pros: Quiet and comfortable
Retro apartments at the Emerald Western Gateway was a good decision. Nice and quiet, plenty of room, clean and tidy.

Posted by , from Mackay on 12 Aug. 2015

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3 out of 5

Check the location

I chose the hotel due to location in town, only to find out on arrival there are two section to the motel. The one I booked was a few km away from the main one where the reception and bfast room is.

Posted by on 4 Aug. 2015

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5 out of 5

Quiet, clean and spacious comfort

Pros: Space ... cleanliness .. and privacy .. as well as a helpful staff, looking after me well when I was a little dazed from driving into the sun.
Cons: All good
Location: The motel is quite near to the business centre and shops
I enjoyed the Quiet, clean and spacious comfort of the motel's Retro Street units and would have loved to have stayed longer. It would have been a bit of a stroll to the restaurant, but was brilliant for me after a long day's drive

Posted by , from Toowoomba on 13 Jul. 2015

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3 out of 5

Nice room

Pros: Quite and accessible.
Cons: Cleanness
Location: Suited us fine as only there one night and was self-contained. I would drive at night to a place to eat but would walk by day though.
The room, a fully self contained, was nice and well equiped but the main floor area was not all moped and there was a large cobweb on the ceiling in one corner. Bathroom was clean.

Posted by on 13 Jul. 2015

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4 out of 5

Nice and comfortable

Spacious studio with comfortable bedding. The room needs a bit more ventilation though.

Posted by on 30 May 2015

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5 out of 5
Pros: Helpful owners
Location: Away from it all, Australia
Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;

Posted by , from Australia - QLD - Townsville on 27 Oct. 2014

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4 out of 5
Pros: Close to everything,
Location: close to everything
Facilities: Modern; Value: Economical; Service: Basic; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Regional QLD on 19 Aug. 2014

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About the Emerald Western Gateway Motel

Location 12 Theresa Street, Emerald, QLD 4720

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Emerald Western Gateway Motel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. This 3.5-star Emerald motel is smoke free.

  • 108 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Emerald, QLD (EMD) (7.1 km / 4.4 mi)
  • Train station: Emerald Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Emerald Western Gateway Motel offers 108 forms of air-conditioned accommodation with a hairdryer and free toiletries. This Emerald motel provides complimentary wireless Internet access. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • Television
  • Fridge (full size)
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 5:30 AM and 11:00 AM.

On-site venue – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 1 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.90 and AUD 21.9 for adults, and AUD 5.90 and AUD 5.90 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Western Gateway Motel
  • Western Gateway Motel
  • Emerald Western Gateway
  • Western Gateway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.