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Hotel Description

At Serena Hotel you'll be within just a 15-minute stroll of popular places like Golden Mile and Durban International Convention Centre. Highlights at this hotel include in-room kitchens, dryers, and free WiFi.

All 36 shared rooms feature LED TVs with cable channels, and you can enjoy balconies, sofa beds, and sitting areas. In-room dining is easy with kitchens that come equipped with refrigerators and dishwashers. Tempur-Pedic beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like spring water baths and rainfall showerheads. Coffee/tea makers, pillow menus, and down comforters are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage.

With a stay at this Durban Central Business District hotel, you'll be 2.1 km (1.3 mi) from uShaka Marine World and 2.7 km (1.7 mi) from Durban Beach.

Luxury Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Property Features

As a guest of Serena Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Serena Hotel also features dry cleaning/laundry services and an elevator. This Durban hotel is smoke free.

  • 36 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Room Amenities

Serena Hotel offers 36 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature complimentary newspapers and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations have separate sitting areas and include double sofa beds and day beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Kitchens offer refrigerators, cookware/dishes/utensils, dishwashers, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LED televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Accommodations are shared
  • In-room kitchen
  • Clothes dryer
  • Private balcony
  • Sitting area
  • Tempur-Pedic beds
  • Spring water bath
  • Pull-out sofa bed
  • Day bed
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 10 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serena Hotel Durban
  • Serena Durban
  • Serena Hotel Hotel
  • Serena Hotel Durban
  • Serena Hotel Hotel Durban

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.