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4.0 out of 5

"Easy location: decent eateries and main town centre close to hand, obliging staff (we had to deal with one person only) " More

By a verified traveller on Mon 26 Apr 2021

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Hotel Description

The Palms Motel Dubbo puts you in the center of Dubbo, 1.6 km (1 mi) from Dubbo Showground and 3.8 km (2.4 mi) from Taronga Western Plains Zoo. Highlights at this motel include in-room free WiFi, free Internet, and Smart TVs.

You can enjoy TVs with digital channels, and all 24 rooms feature coffee/tea makers, hair dryers, and phones. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Netflix, irons/ironing boards, and desks are also available.

This business-friendly motel offers an outdoor pool, free WiFi in public areas, and has a business center. Added amenities include laundry facilities, a terrace, and a garden. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Dubbo motel, you'll be 42.3 km (26.3 mi) from Narromine Aviation Museum.

Superior Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 12 May - 13 May

Deluxe Room, 1 Queen Bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Bathtub, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Triple Room, Multiple Beds, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Palms Motel Dubbo ratings based on 159 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Palms Motel Dubbo

Everyone (87) Couples (40) Family (31)
5 out of 5
Easy location: decent eateries and main town centre close to hand, obliging staff (we had to deal with one person only)

Posted by on 26 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Marco

thank you

2 out of 5
Room was ok.... absolutely smelt of cigarettes and I don’t smoke so was quite disgusting

Posted by on 14 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Marco

HI there, i am guessing you stayed in room 111, which is the closest room to the spoking area. We are about to move the whole smoking designated area to a new location so no chance of air getting anywhere near rooms

3 out of 5
The staff were very nice & pleasant to deal with. However, the rooms need refurbishment!!! Very old interior, cracked tiles, stained mirror & tap drips, cupboard doors do not close. Having said this, I need to add that everything is clean but in a very poor state.

Posted by on 10 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Marco

apologies for that. we have renovated 16 of the 24 bathrooms so far. Not long now and all bathrooms will be new.

5 out of 5
The bed was big and comfortable, the room was clean & everything worked. The room was also quiet despite the motel being fully booked. Great shower and water pressure, with plenty of very hot water.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Marco

thank you

3 out of 5
Even though the property and rooms are in the process of being renovated the bathroom in our room hadn’t been cleaned with dried mortar on floor and stuck on the toilet and dead crickets and dust on the floor. The bed was comfortable but we had a half roll of toilet paper on the window sill all dusty.

Posted by , from New South Wales on 17 Jan. 2021

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2 out of 5
The room was really run down and need of a renovation.I only liked the t.v with Netflix.

Posted by on 3 Jan. 2020

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4 out of 5
We only stayed while passing through but the room was clean, well priced and all we needed for the night

Posted by on 22 Dec. 2019

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4 out of 5
kingsize bed and huge tv. we stayed 2 nights but the rubbish was not removed after the 1st night.

Posted by on 17 Dec. 2019

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5 out of 5
Friendly service - accommodated a last minute change which was greatly appreciated

Posted by on 9 Dec. 2019

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4 out of 5

Posted by on 3 Dec. 2019

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About the The Palms Motel Dubbo

Location 39 Cobra St, Dubbo, NSW 2830

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly The Palms Motel Dubbo. Self parking is free. Smoking is allowed in designated areas at this 3-star Dubbo motel.

  • 24 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Dubbo, NSW (DBO) (6.4 km / 4 mi)
  • Train station: Dubbo Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Palms Motel Dubbo offers 24 air-conditioned accommodations with free minibar items and coffee/tea makers. 55-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Safe Travels (WTTC - Global).

  • No lifts
  • Cash or credit card deposit required
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (from 16 to 18 years old)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubbo Palms
  • Dubbo Palms Motel
  • Motel Dubbo
  • Palms Motel Dubbo
  • Palms Dubbo
  • The Palms Motel Dubbo Motel
  • The Palms Motel Dubbo Dubbo
  • The Palms Motel Dubbo Motel Dubbo
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.