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4.2 out of 5

"Very clean and tidy. Bed was comfortable and had all that we needed " More

By a verified traveller on Wed 22 Jul 2020

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Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123* Per night/room 21 Aug. - 22 Aug.

Economy Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

At SureStay Hotel by Best Western Blue Diamond Motor Inn you'll be within just a 10-minute stroll of Western Plains Cultural Centre and Dubbo Regional Theatre & Convention Centre. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

All 23 rooms feature TVs with cable channels, and you can enjoy coffee/tea makers, hair dryers, and phones. In-room dining is easy with amenities like refrigerators and room service.

This business-friendly hotel offers free WiFi in public areas, a garden, and a picnic area. Added amenities include luggage storage. Each morning continental breakfast is served between 7:00 AM and 8:00 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Dubbo hotel, you'll be 4.6 km (2.8 mi) from Taronga Western Plains Zoo.

SureStay Hotel by Best Western Blue Diamond Motor Inn ratings based on 117 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Blue Diamond Motor Inn

Everyone (54) Couples (21) Business (1) Family (35)
5 out of 5
Very clean and tidy. Bed was comfortable and had all that we needed

Posted by , from Richmond NSW on 22 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Chezy

Thank you for choosing to stay at Blue Diamond Motor Inn We thank you for your review and look forward to you visiting the Dubbo Region in the future

4 out of 5

Posted by on 8 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Chezy

thank you for your review We look forward to your return to the Dubbo region in the future

5 out of 5
It was clean. Plenty of space in the room. Can make tea coffee and chocolate hot drinks. Free WiFi - air con - free parking -what more would you want.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

6 May 2020 by Mal & Jan

Raphael, thank you for the awesome review. We love that you enjoyed your stay. Hot Chocolate is always a bonus. We look forward to being your hosts again soon. Mal & Jan

5 out of 5
Very clean and easy check in. No breakfast though unless you order by 7:30 the night before

Posted by on 10 Mar. 2020

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4 out of 5
I found the bed a bit hard but that was pretty much my only negative. I love being able to get the ingredients for breakfast delivered the night before; it makes things much easier in the morning.

Posted by , from Newcastle on 5 Mar. 2020

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4 out of 5
Very close to shopping centre. Very easy and convenient parking. No issues with late check-in.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by blue

thank you for your score and feedback. We hope to welcome you back again soon.

3 out of 5
the complex is just tired, a spring clean, a bit of maintenance and a coat of paint wouldn't go astray, the shower head sprayed the ceiling as well as us.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Blue Diamond.

Thank you for your score and feedback.

1 out of 5
Very rude customer service, came in from outside to serve behind counter stinking of cigarettes. When asked about places to eat and take out was told simply dominos is the only place but lots of different places. Room cleanliness poor and strong unpleasant moldy smell. Nice pool but no shade sail or any shade available so hard to get in before 6/7pm and it shuts at 8pm. Wifi completely unavailable, saying the motel hadn’t paid bill/reached allowance. Very disappointing, would not come back or recommended.

Posted by , from Ararat on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Blue Diamond.

Hi Kayla. Thank you for your score and feedback. I apologise that you did not enjoy your stay. Seems that telling you your room was upstairs was just the beginning of your downward spiral. I was sitting out the back catching up with family, some that do smoke. Sorry, I will be more conscious in future. I did tell you that domino's delivers but also mentioned quite a few other options. Obviously I wasn't very clear in communicating this and i'm sorry for that. It is a pity that you didn't bring your concerns back to the rude receptionist. I could have assisted with any smells in the room and helped you connect to wifi. Wishing you all the best in the New year. :)

5 out of 5

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Blue Diamond.

Thanks for the awesome score..:)

4 out of 5
Some plumbing attention needed to attend to leaking taps, otherwise all good.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Blue Diamond.

Thank you for your score and feedback.

About the SureStay Hotel by Best Western Blue Diamond Motor Inn

Location 113-115 Wingewarra Street, Dubbo, NSW 2830

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of SureStay Hotel by Best Western Blue Diamond Motor Inn, you'll find an outdoor pool, a garden, and a picnic area. Public spaces have free WiFi. Self parking is free. This 3.5-star Dubbo hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubbo, NSW (DBO) (12.9 km / 8 mi)
  • Train station: Dubbo Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Blue Diamond Motor Inn offers 23 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Dubbo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 8:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Blue Diamond
  • BEST WESTERN Blue Diamond Motor
  • BEST WESTERN Blue Diamond Motor Dubbo
  • BEST WESTERN Blue Diamond Motor Inn
  • BEST WESTERN Blue Diamond Motor Inn Dubbo
  • Blue Diamond Motor Inn
  • Diamond Motor Inn
  • Dubbo Best Western
  • SureStay Hotel Best Western Blue Diamond Motor Inn Dubbo
  • SureStay Hotel Best Western Blue Diamond Motor Inn
  • SureStay Best Western Blue Diamond Motor Dubbo
  • SureStay Best Western Blue Diamond Motor
  • Best Blue Diamond Motor Inn
  • Surestay By Blue Diamond Motor
  • SureStay Hotel by Best Western Blue Diamond Motor Inn Hotel
  • SureStay Hotel by Best Western Blue Diamond Motor Inn Dubbo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.