All 2 homes feature private yards, flat-screen TVs, and coffee/tea makers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Hair dryers, irons/ironing boards, and free toiletries are also available.
This smoke-free vacation home offers free WiFi in public areas, a terrace, and a garden.
Places within a 30-minute walk of this 3-star Hepburn vacation home include Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve.
15 Jan. 2021 by BH
Hi Jenny we are very sorry to hear of your loss. To clarify a few points. Koovelly has two listings under the one profile which show all the photos. There are two options when you go to book, Koovelly Garden Studio or Koovelly Spa Villa. You booked the Garden Studio and received a confirmation that said Garden Studio. It is clear when you go to select the options. I'm sorry you didn't get what you thought you had booked. If the spa was available we would have moved you or we would have moved you to any other property with a spa but the town is fully booked. I'm sorry you didn't find anything to do at night, there are lots of great dining options, spa and massages and even live music but being so busy you do need to book these in advance.. On reviewing our staff handling I was very happy that our team maintained their professional under pressure.
13 Jul. 2019 by .
Thank you for your review
15 May 2019 by .
Thank you for your review
Koovelly offers its guests a terrace and a garden. Public spaces have free WiFi. Free self parking is available. This 3-star Hepburn property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Koovelly offers 2 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star property have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Hepburn property provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email with check-in instructions and lockbox information prior to arrival. Guests can access their accommodation through a private entrance.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email with check-in information and lockbox information prior to arrival. Guests can access their accommodation through a private entrance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host.This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.