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SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Meeting facility
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
The current price is AU$111
includes taxes & fees
14 Aug - 15 Aug

Explore the area

Map
640 E Park Blvd, Plano, TX, 75074
  • CityLine
    ‪3 min drive‬
  • Plano Convention Center
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

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About the area

Plano

At SureStay Plus Hotel by Best Western Plano you'll be 2.9 km (1.8 mi) from The Main Event and 3.8 km (2.4 mi) from CityLine. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. 581 square feet (54 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this Plano hotel include University of Texas at Dallas and Baylor Scott & White The Heart Hospital.

What's nearby

  • The Main Event - 2 min drive - 2.6 km
  • CityLine - 3 min drive - 4.5 km
  • Plano Convention Center - 4 min drive - 5.6 km
  • University of Texas at Dallas - 7 min drive - 10.3 km
  • Baylor Scott & White The Heart Hospital - 9 min drive - 9.2 km

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Poor Richard's Cafe - ‬13 min walk
  • ‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and 24-hour fitness centre
SureStay Plus Hotel by Best Western Plano offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Plano. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Spanish

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  • Pet-friendly
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Plano?

Yep, SureStay Plus Hotel by Best Western Plano has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Plano?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Plano on 14 Aug 2025 start from AU$110.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Plano have a pool?

SureStay Plus Hotel by Best Western Plano has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

What makes SureStay Plus Hotel by Best Western Plano a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Plano.

Is SureStay Plus Hotel by Best Western Plano family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Plano is a hit with families.

Are there hot tubs in the rooms at SureStay Plus Hotel by Best Western Plano?

No, but there are deep-soaking baths in the guestrooms.

Does SureStay Plus Hotel by Best Western Plano serve breakfast?

Yeah, our guests enjoy the free self-service breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Plano?

No, SureStay Plus Hotel by Best Western Plano does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Plano?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN, OLATHE

Stayed 1 night in Apr 2025

8/10 Good

Craig

Liked: Cleanliness
The breakfast and breakfast staff were excellent. The front desk staff were just okay and not overly friendly. Property condition was fair - diors and hallway walls had sciffs and bathtub had stain.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caryl

Great place to stay, only complaint we had was the lack of hand towels and face cloths.
Stayed 1 night in Apr 2025

4/10 Poor

Sydney

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the weirdest hotel stay I’ve ever had. This property has a german roach infestation and my room smelled like urine upon check in. I went to the desk to see about another room or cancelation and there was nobody there around 11 pm. There were hairs and stains in the sheets, handprints on the headboard, and thick white liquid dripping down the bedstands. The floors were incredibly sticky. They woke us up to change our mattress (not at my request) on my second day and took a good while before getting us sheets and pillows. There’s always noise on the first floor, even at 3-4 in the morning. The only reason we didn’t just leave was our arrival in the middle of the night and I didn’t notice the bugs in our room until the last day, but once I started looking for them they were everywhere. There was dog poop everywhere outside. I’d only stay here when desperate for a cheap room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice convenient place to stay. Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience with our stay. Met all of our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Adekanmi

Stayed 3 nights in Apr 2025

2/10 Terrible

Kirsty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend this hotel at all

We traveled to Plano for our daughter’s softball tournament and we have a one year old, 4 yr old and a 11 yr old and from the pictures online it looked like a nice place until we got there. The guy up front was very rude, when we went to go to our room the whole hallway smelt like marijuana, when we got into our room had mold at the top of the wall where the ac was, the bathtub was not clean and had mold on the faucet, the hair dryer in the room was disgusting. I asked for a different room and they moved us which the next room was cleaner but we did find a bug crawling in our bed and the hallway still smelt like marijuana. It was awful. Disgusting and will never go back
Stayed 2 nights in Apr 2025

8/10 Good

joe

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice. Location was good. The sofa bed was bumpy and could use an upgrade. Overall the room was nice and fit my needs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Argenis Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Angel

Stayed 3 nights in Apr 2025

8/10 Good

Michael

It was ok the room had torn curtains which made it impossible to blank out the lights at night and made me stay awake a lot !
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, property conditions & facilities
Not a good place for family. Huge cockroach size bugs in the room. Hallway smells like weed as someone is definitely smoking in the room daily.
Stayed 4 nights in Mar 2025

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. There was blood smeared on the headboard. The pullout couch mattress was tore and fallen apart, and there were stains all over the sheets very gross.
Stayed 1 night in Mar 2025

6/10 Okay

Brittaney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of we booked this place because of the gym equipment. And the free breakfast. Both were disappointing. The gym equipment was broken and rusty. It was missing handles for the cables and one side of the machine was missing the pin for the weight stack. So the gym was useless. The breakfast was nasty just looked at it. Then went to Denny's for the rest of the week. The hotel is old and outdated. The elevator is old and worn. The light fixtures in the restroom and the lamp in the room both had rust all over them. I wish I could post some photos on here. There was also a musty oder. A kind of a wet dog smell in the room. There were the kids of some of the guests running around the parking lot. Yelling and being loud playing at 10:00 pm. Nobody was telling them to shut up. People are trying to enjoy some TV and sleep. Besides that, the staff was courteous and the maids were Great. And the beds were comfortable. I will stay somewhere else next time.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jayson

Stayed 2 nights in Mar 2025

2/10 Terrible

Shenoda, San Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty and the key did not work for the first 3 hours
Stayed 2 nights in Mar 2025

4/10 Poor

kendrick

Business traveller
Disliked: Cleanliness, staff & service

It was ok

First off I was basically racially profiled because I look like another black guy that they had to ban from the hotel so I had to identify myself upon reentry after just leaving out of the front door and speaking to the front desk person who did not speak back to me or acknowledge that I even was there. Room service are room cleaning housekeeping service sucked my wife waited hours for towels and toilet paper and you have to let them know that you need the room made up you have to go downstairs to the front desk to make sure they do it hotel is outdated and there's a bit of riff Raff around the property I never want to give a property or business a bad review but the racial profiling top the cake. Sure it won't be staying at the sure stay more like unsure stay. More like sure don't stay. At least they don't have roaches or bed bugs that's the best thing I can say.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jayson

Stayed 1 night in Mar 2025

10/10 Excellent

joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and Friendly staff
Stayed 3 nights in Mar 2025

2/10 Terrible

Marshall

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Tiel

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025