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"Well maintained hotel but still smallish rooms. Worst aspect is NO access from hotel to underground car park. The ONLY access is via a staircase which ... " More

By a verified traveller on Sat 08 Jun 2019

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Hotel Description

A family-friendly stay in Crawley awaits you at Copthorne Hotel London Gatwick. You'll be 2.6 km (1.6 mi) from Worth Way Country Park and 2.7 km (1.7 mi) from High Weald. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a health club.

All 227 rooms feature TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Additionally, 24-hour room service, hair dryers, and phones are available.

The restaurant, Lion Dor, serves British cuisine and is open for dinner. Library Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy access to aerobics classes, a playground, and racquetball/squash. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 20-minute drive of this 4-star Crawley hotel include Lingfield Park Racecourse and Golf Club and Ashdown Forest.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Copthorne Hotel London Gatwick ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Copthorne Hotel London Gatwick

Everyone (2) Couples (1)
3 out of 5
Well maintained hotel but still smallish rooms. Worst aspect is NO access from hotel to underground car park. The ONLY access is via a staircase which comes up well outside the hotel - not good if raining.

Posted by on 8 Jun. 2019

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4 out of 5

Value for money

Pros: Health spa, bar, and staff
Cons: More salads and fresher food organic options. Flat whites ordered an omelette too salty.
Location: Great had a health spa access did not have time. Hairdresser and gifts to buy. You can easily get around with taxi or car. 10 minutes to Airport.
Welcoming friendly staff with lots of fresh water with fruit to drink great bar love the reception area. The rooms are clean and fresh with away from home feeling. Loved all the possibilities to go shopping, health spa, hair dressing. i would love to return and stay a minimum two nights. Thank you for your generosity and kindness Susan

Posted by , from London on 6 Sep. 2017

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3 out of 5

Hotel is located well for my business

Pros: bed
given the cost of this room for my 2 night stay i was very disappointed the room was not made up for the second night of my stay I could not control the heating cooling the room was WAY TOO HOT

Posted by , from Melbourne, Australia on 23 Dec. 2015

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About the Copthorne Hotel London Gatwick

Location Copthorne Way, Crawley, England RH10 3PG

Property Features

Copthorne Hotel London Gatwick offers its guests an indoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the family-friendly Copthorne Hotel London Gatwick. Parking is available for a fee. This 4-star Crawley hotel is smoke free.

  • 227 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (7.1 km / 4.4 mi)
  • Train station: Crawley Three Bridges Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel London Gatwick offers 227 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Lion Dor - This restaurant specializes in British cuisine and serves dinner only.

The Brasserie - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Library Bar - This bar serves breakfast, lunch, and dinner.

White Swan Pub - This bar serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Children ages 12 and younger are permitted in the swimming pool from noon to 3 PM daily except Sundays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8.99 per person (approximately)
  • Self parking fee: GBP 5 per night
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Copthorne Hotel
  • Copthorne Hotel London Gatwick
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  • Copthorne Hotel London Gatwick West Sussex
  • Copthorne London Gatwick Crawley
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  • Copthorne Hotel London Gatwick Hotel Crawley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.