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Hotel Description

A luxury stay in Crackenback awaits you at Novotel Lake Crackenback Resort & Spa. Within just a 10-minute stroll, you'll find Kosciuszko National Park and Kosciuszko National Park. Highlights at this ski aparthotel include a full-service spa, a golf course, and a restaurant.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free wired Internet, and a fireplace. A kitchen comes equipped with a refrigerator, a microwave, and a dishwasher, and room service is also available. A balcony, a dining area, and a sitting area are also available.

A day of pampering at Spa and Wellness Centre can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Cuisine Restaurant, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the 3 outdoor tennis courts, indoor swimming pool and health club plus access to kayaking. Business amenities include conference space and a business center. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of a free ski shuttle.

Places within a 15-minute drive of this 4.5-star Crackenback aparthotel include Gunbarrel Express Quad Chair and Thredbo Leisure Centre.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

About the Novotel Lake Crackenback Resort & Spa

Location 1650 Alpine Way, Crackenback, NSW 2627

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

During the winter, come for the area's skiing and snow and return in warmer months to enjoy a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain aparthotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the aparthotel's bar. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury aparthotel also offers a health club, outdoor tennis courts, and a sauna. Self parking is free. This 4.5-star Crackenback aparthotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • 126 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Ski Tube Bullocks Flat Terminal Station (1.9 km / 1.2 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Novotel Lake Crackenback Resort & Spa offers 46 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Cuisine Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Alpine Larder - This family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Lake Crackenback Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property does not use a professional cleaning service
  • Property is not cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Lake Crackenback
  • Novotel Lake Crackenback Resort
  • Accor Lake Crackenback Hotel
  • Jindabyne Novotel
  • Novotel Lake Crackenback Hotel Crackenback
  • Novotel Thredbo Village

You should know

  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.