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Pullman Cologne

4.0 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for Pullman Cologne

Exterior
Bar (on property)
Deluxe Room, 1 King Bed
Business centre
Sauna, body treatments, facials, 1 treatment room, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is AU$173
includes taxes & fees
11 May - 12 May

Explore the area

Map
Helenenstr. 14, Cologne, NW, 50667
  • Old Market
    ‪15 min walk‬
  • Cologne Cathedral
    ‪16 min walk‬
  • Cologne Zoo
    ‪7 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | View from room

Deluxe Room, 1 King Bed (Domblick)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Cologne

A family-friendly stay in the heart of Cologne awaits you at Pullman Cologne. Within just a 15-minute stroll, you'll find Wallraf-Richartz Museum and Old Market. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at SPA Pullman can include massages and facials along with access to the sauna. LAB12 is the hotel's own bar. Business amenities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Old Town Cologne hotel include Romano-Germanic Museum and City Hall.

What's nearby

  • Old Market - 15 min walk - 1.3 km
  • Cologne Cathedral - 16 min walk - 1.4 km
  • City Hall - 17 min walk - 1.4 km
  • University of Cologne - 4 min drive - 2.6 km
  • Cologne Zoo - 7 min drive - 5.6 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Family-friendly hotel with full-service spa and fitness centre
Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Pullman Cologne. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

SPA Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

What is the cancellation policy at Pullman Cologne?

Pullman Cologne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cologne?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on 11 May 2025 start from AU$164.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cologne?

Yep, Pullman Cologne has a self car park for EUR 29 per night.

Are there any beaches close to Pullman Cologne?

The closest beach to Pullman Cologne is Blackfoot Beach (9.2 km).

Is there a spa on site at Pullman Cologne?

Yep, SPA Pullman is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Pullman Cologne a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Cologne.

Is Pullman Cologne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Cologne is a hit with families.

Does Pullman Cologne serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Cologne?

No, Pullman Cologne does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Cologne?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from January 6 until March 1.

What time are check-in & check-out at Pullman Cologne?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Cologne?

Furry friends are welcome at Pullman Cologne, with food and water bowls on offer.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Salim, college station

Stayed 2 nights in Dec 2024

10/10 Excellent

Rachael

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room, very clean and up-to-date. The staff here is extremely helpful and friendly. The restaurant staff could use a little personality, but maybe that was just because it was the holiday season. I would definitely stay here again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Firma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Schimmel im Bad

Das Bad war mit Schimmel belastet. Die Silikonfugen waren Ekelhaft. Silikonfugen sind Wartungsfugen, das hat bei ACCOR wohl noch niemand begriffen. In einem Ibis wäre das schon schlimm genug. Im 4 Sterne s Hotel Pullmann darf das nicht sein. Zwischen feststehenden Teil und der Schiebetür der Dusche war es einfach nur heftig ungepflegt/ ekelig. In den Ecken im Bad und besonders der Dusche war auch beginnender Schimmel. Im Zimmer ist die Einrichtung in die Jahre gekommen und viele Ecken sind abgestoßen. Die Matratze war sehr gut. Die Temperatur war im Zimmer schlecht zu regeln. Wir hatten die Heizung ausgestellt und trotz offenem Fenster war es sehr warm. Fotos habe ich nicht gemacht. Schade ist auch das diese Umfrage nicht auf Deutsch ist. Wir hatten das Zimmer 530.
Stayed 1 night in Jan 2025

10/10 Excellent

Mabel

Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pullmam Cologne

Really nice, comfortable, clean room, easy walk to Cologne Cathedral
Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overall very good but the room and the toilet was very cold. We had to sleep in the bathrobs because of the cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Carl

Stayed 2 nights in Dec 2024

10/10 Excellent

Taj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, modern hotel

Great location. 15 mins walk from Koln mainline station, cathedral and the main shopping areas. Modern hotel with friendly and helpful staff. We opted out of breakfast so cannot comment. My bed was harder than I'd prefer, but I was only there for 2 nights. My roommate felt it was ok however.
Stayed 2 nights in Dec 2024

4/10 Poor

Hina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. From the moment we walked in we had a horrible experience. There is to much to say. But I would not recommend this hotel. It’s not 4 star at all. I would say it’s 2 star.
Stayed 4 nights in Dec 2024

6/10 Okay

Mark

Stayed 3 nights in Nov 2024

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lichi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice room and quiet. The staff was friendly and helpful. Overall I really enjoyed my stay at the hotel. It was worth the money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald, Moore

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another pleasant stay

Another very pleasant stay at Pullman Cologne. Have stayed on previous occasions when visiting family and the rooms and facilities provided always meet expectations.
Stayed 4 nights in Dec 2024

6/10 Okay

julie louise

Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities

Disappointing Customer Service

The hotel itself is fine. It’s in a great location, not right on top of the busy streets, but close enough that walking to places of interest is easy. The hotel and rooms we found to very clean and spacious, and the hotel has a bar and restaurant. We didn’t use the bar or restaurant during our stay so cannot comment on these. The staff are what let this hotel down. Apart from one cleaner, Amin, who was kind and so helpful. Going above and beyond to help us in the unfortunate circumstance we found ourselves in during our time in Cologne. We are very grateful to him. Of course, we can only comment on our own experience, but we found the staff at reception to be rude and dismissive. When you have a problem, you do expect staff at this level of accommodation to at the very least take time to listen to you and try to offer help or advice, but unfortunately they saw fit to be quite rude. This is such a disappointment and not the experience we had hoped for. The customer service here really needs so work.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Stayed 3 nights in Nov 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unable to have breakfast on Satursday due to how busy it was. Saturday evening couldn't get room service daughter was asleep due to how busy they were and Sunday no water pressure for bath or shower.
Stayed 2 nights in Dec 2024

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was central location to Xmas markets. It was quiet. Hotel was a bit tired and shower did not drain and leaked on to floor. Breakfast hall very busy at the weekend and took ages to be seated. We tried to use the sky bar after being out all day but turned away as too busy as people not staying in hotel can use this. We had a dirty glass in room, I took it to reception and was told to get one from ten restaurant, I was on my way out so did not bother.
Stayed 4 nights in Nov 2024