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Pullman Cologne

4.5 star property

Photo gallery for Pullman Cologne

Exterior
Bar (on property)
Deluxe Room, 1 King Bed (Domblick)
Lobby
Deluxe Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$159
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Neumarkt
    ‪6 min walk‬
  • Place, Old Market
    ‪12 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed (FORD)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds (FORD)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cologne

A luxury stay in the heart of Cologne awaits you at Pullman Cologne. Within just a 15-minute stroll, you'll find Wallraf-Richartz Museum and Old Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Spa Pullman can include massages and facials along with access to the sauna. LAB12 is the hotel's own bar. Business amenities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Innenstadt hotel include Romano-Germanic Museum and City Hall.

What's nearby

  • Friesenplatz - 4 min walk - 0.4 km
  • Neumarkt - 6 min walk - 0.5 km
  • Old Market - 12 min walk - 1.0 km
  • Cologne Cathedral - 12 min walk - 1.1 km
  • City Hall - 13 min walk - 1.2 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪LAB12 - ‬1 min walk
  • ‪e.l.f. - ‬2 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk

About this property

Pullman Cologne

Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Spa
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$184
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2026 to 28 January 2028 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

What is the cancellation policy at Pullman Cologne?

Pullman Cologne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cologne?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Pullman Cologne on 29 Mar 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cologne?

Yep, Pullman Cologne has a self car park for EUR 29 per night. A self car park is also available, for a fee.

Are there any beaches close to Pullman Cologne?

The closest beach to Pullman Cologne is Blackfoot Beach (9.2 km).

Is there a spa on site at Pullman Cologne?

Yep, Spa Pullman is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Pullman Cologne a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Cologne.

Is Pullman Cologne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Cologne is a hit with families.

Does Pullman Cologne serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Cologne?

No, Pullman Cologne does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Cologne?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from January 6 until March 1.

What time are check-in & check-out at Pullman Cologne?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Cologne?

Furry friends are welcome at Pullman Cologne, with food and water bowls on offer.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Stayed 1 night in Dec 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice room, breakfast crowdy
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Exce
Stayed 2 nights in Nov 2025

10/10 Excellent

brian

Stayed 6 nights in Nov 2025

10/10 Excellent

Ewan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Early check-in, clean room, free drinks in the mini bar, hotel in a very good location
Stayed 2 nights in Nov 2025

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, amenities, property conditions & facilities
When I returned to my room in the evening, I discovered that GBP 1,150 and USD 200 were missing from the in-room safe. I complained to the reception and they tried to downplay it asking me to wait until the next day with technicians and room service are in. They also kept trying to shift the blame on me asking whether I left it open, or given the code to someone, or if I had a guest over. I then called the police who attended the scene and confirmed there were visible signs of forced entry on the room door. The reception staff were insisting the only was the safe can be open is with my code or a digital key that would reset the code which was there at the reception protected. I later notice on the safe there is a sticker hiding a physical override key. This key allows access to the safe without the guest’s code and without resetting it. When I mentioned the signs of forced entry to my room, both receptionist and hotel manager said, oh but it could've been from before, as if that was acceptable! My follow-up messages have gone unanswered. The lack of security measures on the guest floors (no CCTV), the confirmed forced entry, the safe’s undisclosed physical key access, and the hotel’s poor handling of the situation have left me deeply disappointed and feeling unsafe. This was organised crime. The thieves I believe from hotel staff, had knowledge that I have cash in the safe, clearly through having access to the physical key.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

6/10 Okay

Anthony Scott

Stayed 2 nights in Nov 2025

10/10 Excellent

Farhang, London

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone we came in contact with there was super courteous, kind, and helpful. Food was delicious at the restaurant and cleaning crew was nice and neat!
Stayed 7 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Volkan

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room. However, my room's window faced to general ventilation of hotel and too much noise came from
Stayed 4 nights in Nov 2025

8/10 Good

Helmend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not eat breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Pauline

Stayed 3 nights in Oct 2025

8/10 Good

Bernd

Liked: Cleanliness, staff & service
Das Hotel liegt sehr schön zentral. Allerdings merkt man den Zimmern schon einen gewissen Renovierungsstau an. Silikonfugen im Bad war zum Teil verschimmelt, Holz abgestoßen oder Oberflächen mit Wasserrändern versehen. Schön war hingegen, das 2 verschiedene Kopfkissenhärten angeboten wurden und das die Minibar inklusive war. Das Frühstück war sehr gut und ließ eigentlich keine Wünsche offen. Was ich sehr schade finde ist, das die Bar Lab 12 nur an 3 tagen in der Woche geöffnet hat. Da ich gelegentlich in Köln bin, gehört das Pullmann immer zu meiner Auswahl von 3 Hotels, die ich bevorzuge.
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
Good location With parking on site is convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nazila

Liked: Cleanliness
Disliked: Staff & service
The staff (some of ladies in front desk) need to learn more helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good. Hotel was clean, room was great with descent size. Breakfast selection is limited however. Could use some improvements in that area.
Stayed 2 nights in Oct 2025

6/10 Okay

Lior

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Problem with the shower: It was difficult to regulate the water, and it was difficult to shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for us on a workacation!
Stayed 6 nights in Sep 2025

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most aspects were very good - except some of the staff who were unpleasant about a problem - and I overheard a couple of other interactions that were similar. They really do not seem to like people booking through expedia.
Stayed 4 nights in Jul 2025