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Pullman Cologne

4.5 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Pullman Cologne

Experience the sleek, modern design of the Pullman Hotel, featuring a prominent entrance and covered area.
Relax in a spacious room with a large bed, nightstand, and glass shower enclosure.
Enjoy a casual yet upscale dining experience at our bar with a long counter and comfortable seating areas.
Relax in a serene space with large windows, lounge chairs, and a potted plant.
Guests can relax in the stylish lobby, featuring a reception desk, comfortable seating areas, and a bookshelf with decorative items.

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available
The current price is AU$173
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
Helenenstr. 14, Cologne, NW, 50667
  • Cologne Cathedral
    ‪12 min walk‬
  • Old Market
    ‪13 min walk‬
  • City Hall
    ‪13 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Cologne

A luxury stay in the heart of Cologne awaits you at Pullman Cologne. Within just a 15-minute stroll, you'll find Wallraf-Richartz Museum and Old Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Spa Pullman can include massages and facials along with access to the sauna. LAB12 is the hotel's own bar. Business amenities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Old Town Cologne hotel include Romano-Germanic Museum and City Hall.

What's nearby

  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Zoo - 4 min drive - 3.1 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Luxury hotel with full-service spa and fitness centre
Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

What is the cancellation policy at Pullman Cologne?

Pullman Cologne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cologne?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on 10 Aug 2025 start from AU$165.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cologne?

Yep, Pullman Cologne has a self car park for EUR 29 per night.

Are there any beaches close to Pullman Cologne?

The closest beach to Pullman Cologne is Blackfoot Beach (9.2 km).

Is there a spa on site at Pullman Cologne?

Yep, Spa Pullman is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Pullman Cologne a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Cologne.

Is Pullman Cologne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Cologne is a hit with families.

Does Pullman Cologne serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Cologne?

No, Pullman Cologne does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Cologne?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from January 6 until March 1.

What time are check-in & check-out at Pullman Cologne?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Cologne?

Furry friends are welcome at Pullman Cologne, with food and water bowls on offer.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1011 reviews
Rating 8 - Good. 298 out of 1011 reviews
Rating 6 - Okay. 80 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hamza

Disliked: Cleanliness

Not the quality you expect from Pullman

Customer service needs some work. I found somebody's hair on my bed on day one. I told two different reception staff members but nothing happened. My complaint fell on deaf ears. Don't think they were that bothered. Definitely not the quality you expect from Pullman. I gave this hotel a second chance after staying through Carnival but will be looking at other options in the future.
Stayed 2 nights in Apr 2025

6/10 Okay

Seyed Ali, Kirkland

Liked: Staff & service, amenities
Disliked: Cleanliness
I wouldn't recommend this hotel, especially compared to others of the same rating. When I arrived one of the bath towels was dirty and the room as a whole felt old and in disrepair. The shower head was constantly dripping, no matter what I tried. The internet speed was incredibly slow (1-2 Mbps!) even though wifi reception was good, to the point that I couldn't really do anything. It felt like dial-up. Also, the quality of the towels was very poor, I had white fluff everywhere! Lower quality than others The lobby and facilities in general were quite nice though. The fondant au chocolat was great, and the gym equipment was pretty good by hotel standards (treadmills, rowing machine, weights, swiss ball, etc.). The sauna area was also clean and nice, although the sauna itself was a little cold. The hotel staff were also very nice and helpful. Unfortunately, the quality of the stay is determined by the room experience, and that fell very short.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brigette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My family stayed at the Pullman in Cologne. We had several rooms. On the day we were checking out, one of my family members who was staying in a separate room had a medical emergency and needed to go to the hospital. We notified numerous hotel staff and called for an ambulance. This family member had a birthday card with several hundred dollars in it in her room. The card was accidentally left in the room and we did not realize until days later. It was found by hotel staff and instead of giving it to the receptionist to contact us, it was kept by the staff member.

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

delicious breakfast, peace and quiet stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Really nice hotel! Room was huge and clean, bed was comfortable and also really big Had a lovely view of the cathedral, and the hotel was in a good location - would recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel close to the city.

Overall great comfortable stay. Would of been nice to have a bit more storage space such as a bedside drawer and a towel rail, but these are only minor. Slight imperfections around the room, but again minor. Restaurant was quiet but the food was good and quite prompt. Breakfast was also nice with a wide variety. Staff were helpful when needed and were very accommodating with our bags when we went out to explore before check in and after check out. Overall it was great, maybe just add those little touches to the room, it would be excellent. Anyways you can't be mad with the cathedral views from your room!
Stayed 2 nights in Apr 2025

10/10 Excellent

LUKE MICHAEL, NEWPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say one bad thing. Loved it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.
Stayed 6 nights in Apr 2025

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Daniel, peabody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Close enough to everything but still set back in safe neighborhood.
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have never stayed in a hotel where the manager has said to me “it’s not my problem “ the air conditioning did not work . I was told the hotel was in winter mode and to open my window. I would not recommend this hotel at all
Stayed 2 nights in Apr 2025

2/10 Terrible

RAMON

Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel in fußläufiger Lage zum Dom. Sehr zuvorkommendes und freundliches Personal.
Stayed 3 nights in Mar 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

haluk

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude receptionist

The hotel, its location, the rooms, and the breakfast were all good. However, when I checked in around 12:30, the receptionist, whose name starts with 'M,' was very rude. She didn’t even bother checking if a room was available early. Without saying hello or greeting me, she simply said, 'Check-in time is at 15:00.' The way she treated me was very impolite.
Stayed 1 night in Mar 2025

8/10 Good

Susanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 2 nights in Jan 2025

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can do better

Good not wow but does the job. Kind of expect more from Pullman especially on the customer service front. Decent location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josef

Stayed 3 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Room was a little tired but otherwise nice. Cocktails are excellent!
Stayed 2 nights in Feb 2025