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5.0 out of 5

"Great experience with very friendly people. Awesome breakfast also. " More

By a verified traveller on Mon 19 Mar 2018

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Hotel Description

A luxury stay in Christchurch awaits you at The Establishment. You'll be 0.7 km (0.4 mi) from University of Canterbury and 3.5 km (2.1 mi) from Hagley Park. Highlights at this Mediterranean guest house include free buffet breakfast, free valet parking, and a free airport shuttle.

You can enjoy plasma TVs with satellite channels, and all 3 soundproofed rooms feature free WiFi, free wired Internet, and iPod docks. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and Egyptian cotton sheets invite a good night's rest. DVD players, refrigerators, and espresso makers are also available.

This business-friendly guest house offers free WiFi in public areas, a business center, and a terrace. Added amenities include coffee/tea in a common area, laundry facilities, and ski storage. There's also the convenience of a free shopping center shuttle.

You'll be 3.5 km (2.2 mi) from Christchurch Botanic Gardens and 3.7 km (2.3 mi) from Christchurch Public Hospital with a stay at this 4-star Ilam guest house.

Puriri Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$230* Per night/room 12 May - 13 May

Totara Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hinau Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Establishment ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Establishment

Everyone (6) Couples (2)
5 out of 5

Nice boutique hotel

Great experience with very friendly people. Awesome breakfast also.

Posted by on 19 Mar. 2018

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Comment from Hotel Management

20 Mar. 2018 by Jen Webley

Hello and thank your for your kind review, very much appreciated. Kind regards Jen

5 out of 5

Perfect - all round.

Amazingly accommodating hosts (they "relieve " apparently), room faultless, location not in CBD but that was a positive. Limitless praise!!!

Posted by , from Sydney on 1 Feb. 2017

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Comment from Hotel Management

20 Feb. 2017 by Jen Webley - Owner

Thank you so very much for your review - we will pass on your kind words to Carole and Jim

5 out of 5

Great host, amenities and location

Starts with a welcome from your most personable host, Russell. Great rooms, and plenty of open space. Nothing to ask for. Good breakfast and left with a smile.

Posted by , from Melbourne on 24 Oct. 2016

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Comment from Hotel Management

26 Oct. 2016 by Jen

Thanks David for your kind review. We are very glad that you enjoyed your stay at The Establishment and look forward to welcoming you back in the future

5 out of 5

Beautiful place to stay

Very well located with extremely helpful hosts, lovely rooms, fantastic breakfast. We will definately visit again.

Posted by , from Queenstown on 19 Sep. 2016

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Comment from Hotel Management

26 Oct. 2016 by Jen

Thank you Kate for your wonderful review, we look forward to welcoming you back to The Establishment.

5 out of 5

Outstanding place

Pros: The Nespresso machine and Antipodes water in the room. The guest lounge area for pre and after dinner drinks. The breakfast set-up and omelette.
Cons: Nothing I can think of.
Location: Handy to town and close to the airport.
Thoroughly enjoyed our stay here and will definitely return. Top quality and class of everything. Every detail has been thought about. Carol and Jim were wonderful hosts. It's such a peaceful, modern, yet comfortable set-up.

Posted by , from Auckland on 15 Aug. 2016

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Comment from Hotel Management

26 Oct. 2016 by Jen

Thank you for taking the time to write such a kind review, we are very lucky to have such wonderful back up hosts in Carole and Jim and I will definitely pass on your review.

5 out of 5

Absolutely amazing!

It was a lovely experience to live in the establishment. Very friendly staff who does everything to make guests happy. 5 star facilities, a home away from home!

Posted by , from auckland on 16 Aug. 2015

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5 out of 5

Simply Devine

Truly the best place to stay in Christchurch, thank you for an amazing time Carole and Jim (the best hosts ever!)

Posted by on 14 Jun. 2015

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5 out of 5

Home away from home

Pros: Gorgeous interiors, fabulous hosts, comfy beds, delicious breakfasts.
It is always such a pleasure to stay at the Establishment. Thank you Russell and Jen for the warm hospitality and for always thinking of everything to ensure the stay is comfortable.

Posted by , from Sydney on 4 Jun. 2015

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Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this guesthouse measures 592 square feet (55 square meters). A roundtrip airport shuttle (available on request), a casino shuttle, and a train station pick-up service are free. A terrace, tour/ticket assistance, and ski storage are also featured at the luxury The Establishment. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Christchurch guesthouse.

  • 1 building
  • 3 guestrooms or units
  • 2 levels
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Christchurch International Airport (CHC) (6.3 km / 3.9 mi)
  • Train station: Christchurch Railway Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle, train station pick-up, casino shuttle, and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

The Establishment offers 3 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:30 AM and 1:00 PM (amount varies)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Establishment Christchurch
  • Establishment Hotel Christchurch
  • Establishment Lodge Christchurch
  • The Establishment Guesthouse
  • The Establishment Christchurch
  • The Establishment Guesthouse Christchurch

You should know

  • The Establishment offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Children 12 years old and younger aren't allowed at this property.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.