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"Close to the train and met our needs. Room for was a little small but staff helpful. " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Chester Station Hotel, Sure Hotel Collection by Best Western places you in the center of Chester, within just a 15-minute stroll of popular places like Chester Cathedral and Chester City Walls. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 75 rooms feature coffee/tea makers, free local calls, and safes. Room service, hair dryers, and desks are also available.

The restaurant, Restaurant (Breakfast), serves international cuisine and is open for breakfast. Conference space and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. English breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Within a 30-minute walk of this 3-star Chester hotel, attractions include Chester Racecourse and University of Chester.

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Chester Station Hotel, Sure Hotel Collection by Best Western ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Chester Station Hotel, Sure Hotel Collection by Best Western

Everyone (2)
4 out of 5
Close to the train and met our needs. Room for was a little small but staff helpful.

Posted by on 20 Oct. 2019

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1 out of 5

please don't stay if you want a good night sleep

The beds are hard and very uncomfortable, the room was very hot with no airflow, and the rooms generally are dusty and in a state of disrepair. The cleaners did not service our room in the day as they did not have a spare key for the room. I would reccomend anywhere but here.

Posted by on 12 May 2016

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About the Chester Station Hotel, Sure Hotel Collection by Best Western

Location City Road, Chester, England CH1 3AF

Property Features

There's a restaurant on site. Public spaces have free WiFi. The eco-friendly Chester Station Hotel, Sure Hotel Collection by Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. This 3-star Chester hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Manchester Airport (MAN) (53.7 km / 33.4 mi)
  • Train station: Chester Station (0.2 km / 0.1 mi)

Room Amenities

Chester Station Hotel, Sure Hotel Collection by Best Western offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Restaurant (Breakfast) - This restaurant specializes in international cuisine and serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)
  • Nearby parking fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hallmark Inn
  • Hallmark Chester
  • Hallmark Inn Chester
  • Chester Sure Hotel Collection by Best Western

Awards & Affiliations

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.